MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 MINI COOPER S- Brush Prairie, WA
The contact owns a 2002 Mini Cooper S. The contact stated that while driving approximately 45-55 MPH, the steering wheel seized. There was no warning light illuminated. The vehicle was coasted to the side of the road. The contact restarted the vehicle and continued driving normally. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V660000 (STEERING). The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 43,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MINI COOPER- Omaha, NE
Drivetrain error occurred. I pulled codes and found P0015. I added oil, cleared code. The next day the drivetrain error popped back up. Pulled codes and found P0366. I took the vehicle to mechanic for diagnostics and to find the issue. They found faults: 130F11 and 120408. When replacing engine oil and filter, they found metal shavings in the oil; bearing material. They are recommending replacing the engine. Doing research, it appears this has been a common occurrence with these vehicles/engines. Is there a current recall on some of these engines, or a possibility for a discounted replacement due to the issues being widespread? The car has less than 74,000 miles, and the mechanic said it looks like it may have been going on a while. I purchased this car from a used dealership less than 3 months ago, and have already encountered so many unexpected issues. I really expected more from the Mini brand. Thanks.
Source: NHTSA WEB SITE -
2011 MINI COOPER COUNTRYMAN- Pittsford, MI
My 2011 Mini Cooper had to go to my mechanic because I have no turn signals, no dash or interior lights and my front windows will not go up or down. My mechanic determined the problem to be the Footwell Control Module. My mechanic did not/can not repair because it has to be programmed at a Dealership. My dad also has a 2011 Mini Cooper and he has been notified that there is a recall for his VIN # for the Footwell Control Module. I don't understand why there is not a recall for my VIN #. I am at a standstill with a car that I am afraid to drive because I am unable to signal to other drivers that I am about to turn. And I am afraid of being in an accident because of the turn signals and then being trapped in the car because it wont unlock and the windows wont go down. And if I drive it at night I cannot see any of my dash gauges and indicators of problems. I called the nearest Dealership and was told that there will PROBABLY be a recall for my VIN# at some point and that I would be reimbursed for the work if I go ahead and have them do it. I called Mini Cooper and inquired about the possibility of a recall and was told that there may never be a recall. I don't know what to do because the Dealership told me that they will investigate the damage and do the repairs which could include new carpet and body work and and and...... I am sure that I can not afford all of that work to be done at a BMW/Mini Cooper dealership. So I am left with the decision to chance driving it or chance spending a large amount of $ that may never be reimbursed.
Source: NHTSA WEB SITE -
2025 MINI COOPER S- Millburn, NJ
It has been almost 1 year and there is no remedy available for the important safety recall campaign no. 24V-104: Integrated Brake (IB) Module.
Source: NHTSA WEB SITE -
2025 MINI COUNTRYMAN- Dallas, TX
The contact owns a 2025 Mini Countryman. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 MINI COOPER S- Plantsville, CT
Car stalls while driving and will not start again. No codes thrown. Found relay K96 on Junction Box Electronics module to have cracked through-hole solder joints resulting in bad continuity. Relay K96 supplies power to the low pressure fuel pump in the tank, thus with bad continuity, the pump gets no power. Relay K96 P/N is NEC Philippines P/N EP2F-B3G1ST. This issue has happened to many other people with the same car that I know. I suspect heat cycles over time stressed and fatigued the solder joints, causing the joint to crack. Overall the circuit board layout needs a heat sink for the relay to alleviate the heat produced from operation. I am IPC certified and work with aircraft engine electronics regularly and have seen similar issues.
Source: NHTSA WEB SITE -
2018 MINI COUNTRYMAN- Conroe, TX
While driving, the steering wheel gets stuck and very hard to maneuver. I have seen a recall for this car but when i entered by VIN, it was not included on the recall. The problem had happened several times. There was a time when everything was working fine, turned off the engine to put gas and when i turned it on to drive, i had a hard time steering. I had to park for a long time (since i was at Costco decided to come inside the store), when i turned on engine, it was gone and working properly like the problem did not happened at all. There were still times that when i turned it off for a little bit to pick up something from a restaurant, when i come back, the steering wheel looks like it was stuck and unable to make left or right turns. It does not happen only when car is turned on and off, it also happens while driving. When i was in a roundabout, steering wheel also has locked/got stuck. I have had our mechanic check this issues twice but he could not find any problem.
Source: NHTSA WEB SITE -
2013 MINI COOPER S- Troy, NY
The contact owns a 2013 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MINI COOPER S- East Lansing, MI
The contact owns a 2007 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked, the sunroof was inoperative. The contact waited for several minutes for the sunroof to return to normal operation. The "Passenger Air Bag Disabled" message was displayed on the instrument panel; however, the passenger’s seat was occupied. The infotainment system was unintentionally turned on while the vehicle was turned off. The check engine and low tire pressure warning light were intermittently illuminated. The failures occurred on several different occasions. The contact stated that there was no local dealer; a dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MINI COOPER S- Sidney, OH
My vehicle has an outstanding recall (NHTSA Recall #23V337) from over a year and a half ago. There is still no update on when this will be remedied. The recall states there is potential for a "thermal event", which to me is a fancy way of saying fire. For an incident where my vehicle can catch fire, I expect a bit quicker of a response from BMW/Mini.
Source: NHTSA WEB SITE