MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 MINI COOPER
    - SAN MATEO, CA

    "PASSENGER AIRBAG OFF" INDICATOR TURNS ON WHILE DRIVING AND REMAINS ON FOR THE DURATION OF THE DRIVE. PASSENGER SEAT WAS OCCUPIED BY A PASSENGER WEIGHING APPROX 195 POUNDS WITH SEAT BELT PROPERLY FASTENED. THERE IS NO WAY TO MANUALLY TURN ON THE PASSENGER AIRBAG AND BYPASS THE SEAT SENSOR. THIS IS A KNOWN ISSUE WITH THE MINI COOPER AND IS DISCUSSED ON ONLINE ENTHUSIAST FORUMS, WITH MINI USA DEALERSHIPS CHARGING FROM $1,100 TO $1,400 TO REPLACE THE ENTIRE PASSENGER SEAT. MINI USA DEALERS STATE THAT THE ISSUE IS AN ELECTRICAL ISSUE WITH THE SEAT SENSOR AND THE ENTIRE SEAT MUST BE REPLACED. FOR HOW LITTLE THE PASSENGER SEAT IS USED IN MY VEHICLE, IN MY OPINION THIS IS A DEFECT AND NOT A WEAR-AND-TEAR ISSUE. *JS

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER COUNTRYMAN
    - WEST PORT, CT

    TL* THE CONTACT OWNS A 2011 MINI COOPER S COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. DURING THE IMPACT ALL AIR BAGS INSIDE THE VEHICLE ERRONEOUSLY DEPLOYED. THE CONTACT INDICATED THAT DURING THE INCIDENT THE FRONT BUMPER OF THE VEHICLE WAS NOT DAMAGED AND THERE WAS NO DAMAGE TO THE REAR BUMPER OF THE OTHER VEHICLE. THE DEALER EXAMINED THE VEHICLE BUT THE FAILURE WAS UNABLE TO BE REPLICATED, THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MINI COOPER CLUBMAN S
    - KATHLEEN, GA

    WE STARTED OUR 2008 MINI CLUBMAN S IN A PARKING LOT AND IT IMMEDIATELY INDICATED A CHECK ENGINE LIGHT (CEL) FOR 'LIMP' MODE. UPON FURTHER INSPECTION, THE UPPER GUIDE RAIL FOR THE TIMING CHAIN HAD SHATTERED. THE ODBII CODES WERE P0300, RANDOM MIS-FIRE, P0301 MIS-FIRE CYLINDER 1, P0303 MIS-FIRE CYLINDER 3 AND P1492, DOWNSTREAM THROTTLE AIR LEAK. *TR

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S
    - PHOENIX, AZ

    I WAS DRIVING ON FREEWAY AND CAR JUST STALLED. I MADE IT TO SIDE OF FREEWAY. IT WAS A VERY DANGEROUS SITUATION BEING ON FREEWAY IN SMALL CAR THAT STALLED. LUCKILY, I WAS DRIVING IN THE FAR RIGHT LANE SO I WAS ABLE TO MAKE IT TO THE SHOULDER. REPAIR SHOP ADVISED THAT TIMING CHAIN BROKE. THERE WAS ADDITIONAL SERIOUS COLLATERAL ENGINE DAMAGE DUE TO TIMING CHAIN BREAKING. CAR IS PERFECTLY MAINTAINED AND REGULARLY SERVICED. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - WASHINGTON, DC

    AIRBAG WARNING LIGHT APPEARED AND OVERHEAD LIGHT SIGNALED PASSENGER AIRBAG "OFF" EVEN THOUGH AN ADULT MALE (168 POUNDS) WAS SITTING IN THE SEAT. MULTIPLE EXPERIENCES OVER SEVERAL DAYS. NO MALFUNCTION OCCURRED WHEN THE SEAT WAS EMPTY, ONLY WHEN OCCUPIED BY A BONAFIDE ADULT. *TR

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER
    - KENNESAW, GA

    TL* THE CONTACT OWNS A 2011 MINI COOPER. THE WHEN THE CONTACT CLOSED THE DRIVER SIDE DOOR, THE SUN ROOF DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 56,786.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 MINI COOPER S
    - GRANGER, IN

    I WAS EXITING AN EXPRESSWAY AND WHILE ON THE RAMP COMING OFF, THE STEERING BECAME VERY UNRESPONSIVE AND HEAVY. IN DOING SOME RESEARCH ON THE INTERNET IT SOUNDS LIKE MY POWER STEERING PUMP HAS FAILED. *TR

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER CLUBMAN
    - RIO VERDE, AZ

    AIR BAG WARNING LIGHT WENT OFF EVEN THOUGH THERE WAS NO ACCIDENT. NO ONE WAS SITTING IN THE PASSENGER SEAT, AND I (THE DRIVER), HAD MY BELT ON. I TRIED BUCKLING THE PASSENGER BELT, BUT THE LIGHT REMAINED ON. I THINK THIS IS A SAFETY ISSUE BECAUSE I DO NOT KNOW IF THE AIRBAG IS DEFECTIVE, OR WHETHER THERE IS A SENSOR PROBLEM, AND THE SEAT BELT AND AIRBAGS FOR THE PASSENGER ARE OPERABLE. THERE APPEAR TO BE A LOT OF COMPLAINTS ABOUT FALSE AIRBAG LIGHTS, ILLUMINATING. *TR

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER S CLUBMAN
    - NEW YORK, NY

    THIS HAPPENED TWICE, THE FIRST TIME IT WAS COVERED UNDER THE WARRANTEE. I WAS DRIVING AT NIGHT AND HIT A POTHOLE. I NOTICED THAT MY LEFT FRONT HEADLIGHT WAS POINTED AT THE ROAD. WHEN I GOT HOME I NOTICED THAT THE HOLE ASSEMBLY INSIDE HAD BEEN DISENGAGED AND IS POINTED DOWN. THERE IS NO WAY TO ADJUST IT AND SINCE I WAS NOT COVERED BY THE WARRANTEE I DECIDED TO OPEN THE UNIT. I FOUND THAT THE SMALL PLASTIC PART THAT HOLDS THE INNER LIGHT ASSEMBLY FROM FALLING PULLED APART. I WOULD THINK THAT THIS MUST BE TESTED AND THEREFORE I MUST HAVE A DEFECTIVE UNIT. I CONTACTED MINI WHO SENT ME TO THE DEALER AND SAID THAT THEY WOULD LOOK INTO IT. IT HAS BEEN A COUPLE OF MONTHS AND I HAVE NO RESOLUTION. IF THIS HAPPENED TO ME TWICE I THINK THERE MUST BE OTHER UNITS THAT HAVE FAILED THIS WAY. IS THIS CAUSE FOR A RECALL? *TR

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER S
    - BELLA VISTA, AR

    DRIVING HOME FROM DEALERSHIP AFTER PURCHASING VEHICLE AND THE WINDSHIELD CRACKED. I THOUGHT I WAS JUST UNLUCKY AND A ROCK HIT THE WINDSHIELD. NOW I THINK THERE WAS NOT A ROCK INVOLVED. DEFECTIVE WINDSHIELD. *TR

    Source: NHTSA WEB SITE