MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 MINI COOPER S- MYSTIC, CT
MERGING ONTO INTERSTATE I ACCELERATED AND SUDDENLY LOST POWER. ENGINE WAS RUNNING BUT I COULD NOT GET ANY SPEED. EML MESSAGE LIT UP ON DASH. THIS WAS VERY DANGEROUS SITUATION, LOSING POWER AS I MERGED WITH TRAFFIC THAT WAS GOING AT HIGHWAY SPEED. I MANAGED TO LIMP TO SIDE OF THE ROAD. SHUTTING OFF CAR AND RESTARTING RESET SOMETHING AND EML MESSAGE DISAPPEARED AND ENGINE OPERATED NORMALLY. GOOGLING PROBLEM SHOWED MY EXPERIENCE WAS NOT UNIQUE AND THAT COULD EXPECT IT TO OCCUR AGAIN. AND IT SEEMS DEALER CAN ONLY DIAGNOSE SOURCE OF PROBLEM IF ERROR MESSAGE IS ON. *TR
Source: NHTSA WEB SITE -
2006 MINI COOPER- PALM CITY, FL
PASSENGER AIRBAG LIGHT ON MY 2006 MINI COOPER, ABOVE REARVIEW MIRROR STAYS ILLUMINATED CONSTANTLY, WHETHER THE PASSENGER SEAT IS OCCUPIED OR NOT. AFTER CALLING THE NEARBY MINI COOPER DEALER, AND TALKING TO THE SERVICE MANAGER HE SAID YES WE HAVE A LOT OF PROBLEMS WITH THEM. HOWEVER THERE IS NO RECALL OUT FOR 2006 MINI AIRBAG PROBLEMS BUT THERE HAS BEEN FOR OTHER MODEL YEARS. SAID THE SENSOR AND THE WHOLE SEAT MAY NEED TO BE REPLACED, BRING IT IN AND IT WILL RUN YOU ABOUT $1200 TO $1600. I ASKED DOES IT MEAN MY AIRBAG WILL NOT FUNCTION IF I HAVE AN ACCIDENT. THE SERVICE MANAGER LAUGHED IN A CAVALIER MANNER "WELL YOU ALWAYS HAVE YOUR SEAT BELT." AFTER MONTHS WAITING FOR AN OFFICIAL RECALL, CALLED THE NATIONAL MINI CUSTOMER RELATIONS WHO ACTED VERY NON CHALANT AND GOT NO WHERE. WENT TO A LOCAL EUROPEAN CAR REPAIR SPECIALIST WHO USED A COMPUTER SCANNER THAT SAID THE PASSENGER SEAT SENSOR IS DEFECTIVE. HE THEN USED A BRAND NEW SCANNER AND THIS TIME IT SAID THE DRIVER SIDE IS DEFECTIVE. SAID GO ON THE INTERNET I'M NOT THE ONLY ONE WITH THE MINI AIRBAG PROBLEMS. WAS SHOCKED TO SEE THOUSANDS, MANY WHO DID SPEND THE LARGE AMOUNT OF MONEY AND THE PROBLEMS KEEPS RECURRING. MINI NEEDS TO EXTEND THE AIRBAG WARRANTY TO 150,000 MILES AT LEAST FOR 12 YEARS. SOMEONE IS GOING TO SUFFER SEVERE INJURY OR DEATH IN A SMALL CAR THAT DEFINITELY NEEDS ALL THE AIRBAG PROTECTION AVAILABLE. $1600 IS LOT OF MONEY FOR A DEALER FIX THAT DOES NOT SEEM TO WORK. *TR
Source: NHTSA WEB SITE -
2003 MINI COOPER S- ZANESVILLE, OH
I HAD NOTICED THAT THE POWER GOING UP HILLS HAD BEEN SLOWING DOWN FOR SOMETIME BUT AS WE WERE DRIVING IN TOWN AND LOST IT'S NUMBER THREE CYLINDER, TOOK IT TO SHOP AND WITH SEVERAL DAYS OF WORK FOUND OUT I WOULD BE BETTER OFF SCRAPPING IT THAN FIXING IT. MECHANIC WHO DEALS WITH BMW SAID THAT HE COULD PUT IN A NEW ENGINE BUT HE SAND THAT THE ISSUES THAT HE HAS SEEN ON THIS YEARS COOPER SHOW IT IS JUST A MONEY PIT. HE SAID, JUST SCRAP IT AND TAKE YOUR LOSSES. THE ONLY THING IS I BOUGHT IT USED AND STILL OWE OVER $3,000. ON IT. I HAVE NO CAR AND CAN'T AFFORD TO REPLACE IT AND HAVE TWO PAYMENTS AS I AM DISABLED WITH A LOW INCOME FROM INJURIES. I FINALLY GOT MY CAR OF MY DREAMS AND IT BECAUSE MY NIGHTMARE. MISSING MY MINI. *TR
Source: NHTSA WEB SITE -
2006 MINI COOPER- HOUSTON, TX
MY OCCUPANCY SENSOR 2 MAT IS BAD ON THE PASSENGER'S SIDE. MY MECHANIC TOLD ME THAT HE THOUGHT THERE WAS A RECALL ON THIS PART, OTHERWISE IT WILL BE ABOUT $1400 TO REPLACE. THIS IS A MAJOR SAFETY ISSUE BECAUSE THE SENSOR IS UNABLE TO READ WHETHER OR NOT A PASSENGER IS IN THE SEAT. *TR
Source: NHTSA WEB SITE -
2011 MINI COOPER- CABO ROJO, PR
DSC AND BRAKE LIGHT TURNED APPEARED ON TACHOMETER DISPLAY IN YELLOW AND DOES NOT GO OUT. DSC BUTTON IF PRESSED MAKES NO CHANGES TO DCS/ABS LIGHTS ON DISPLAYS. IMMEDIATELY THE FOLLOWING SYMPTOMS/ISSUES APPEARED: STEERING STARTED TO FAULT LIKE UNALIGNED, BRAKE PEDAL SLIGHTLY ERRATIC, BLINKER TURN SIGNAL DOES NOW NOT TURN OFF AFTER ACTIVATING AND MAKING A TURN. VEHICLE HAS JCW SPORT BRAKE KIT, INSTALLED AT 30,000 MILES, 3 MONTHS AGO. VEHICLE WAS RECENTLY ALIGNED ABOUT 2 MONTHS AGO. VEHICLE WAS SCANNED WITH TO DIAGNOSE FAULT AND FAULT CODE WAS THAT THE SWITCH UNIT STEERING COLUMN/DSC IS FAULTY.NO MISSING SENSORS, ALL ARE CONNECTED IN PLACE. NO PINCHED OR BROKEN CABLES. REPLACED PART #61319253769 MSP $550.00 AND MECHANIC FEE OF $500.00 (REMOVAL OF PART, INSTALLATION, VEHICLE ECU RECODING, AND RECHECK ECU DIAGNOSIS. NO MORE ERROR CODES AND STEERING, DCS AND ABS BACK TO NORMAL. UNKNOWN ROOT CAUSE. *TR
Source: NHTSA WEB SITE -
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2008 MINI COOPER CLUBMAN- SEDONA, AZ
THE PASSENGER SEAT OCCUPANCY LIGHT LIT UP IN 2 PLACES ON DASH INFORMATION-THERE WAS NO OCCUPANT IN THE SEAT. RESEARCHING THIS ISSUE @ MINI COOPER WEB SITES INDICATES THIS IS A COMMON PROBLEM AND HAS PERSISTED FOR AT LEAST 10 YEARS. IT IS AN EXTREMELY EXPENSIVE REPAIR (USUALLY BETWEEN $1600 & $2600) AS THE OCCUPANCY SENSOR (FOR AIR BAG DEPLOYMENT) IS SEWN INTO THE BOTTOM OF THE SEAT & THE REPAIR CALLS FOR THE BOTTOM COVER OF THE SEAT TO BE REPLACES WITH A NEW SENSOR PRE-SEWN IN. THE SITES OFFER "EMULATOR" KITS WHICH TRICKS THE SENSOR-BUT WILL PROHIBIT AIR BAG DEPLOYMENT IN MANY CASES. THE KITS SELL FOR APPROXIMATELY $79.00. THIS IS A REAL SAFETY DANGER. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S CONVERTIBLE- MADISON, AL
DRIVING APPROX. 15 MILES - MOSTLY INTERSTATE - TO ATTEND A FRIEND'S BIRTHDAY DINNER. WHILE PULLING INTO THE PARKING LOT, LOST POWER STEERING AND ALL INDICATOR WARNING LIGHTS STARTED FLASHING. I PROCEEDED TO A PARKING SPACE AND SAW SMOKE POURING OUT FROM UNDER THE HOOD. WHEN I RELEASED THE HOOD I COULD SEE AN ORANGE GLOW AT THE BOTTOM OF THE ENGINE (NIGHT TIME). WITHIN 30 SECONDS IT BURST INTO FLAMES. A 911 CALL TO LOCAL FIRE FIGHTERS WAS PLACED WHO RESPONDED WITHIN 15 MINUTES. SINCE THERE WERE TWO RESTAURANTS IN THE COMPLEX, EMPLOYEES OF EACH ONE HAD COME OUT WITH FIRE EXTINGUISHERS AND PUT OUT THE FIRE. THE CAR HAD TO BE TOWED TO MY WORK PLACE, FROM MY WORK PLACE TO ANOTHER CITY FOR REPAIRS. ONLY THE ACTUAL REPAIRS WERE COVERED UNDER WARRANTY, BUT NOT THE TOWING OR RENTALS. I HAD TO RENT A CAR FOR TWO WEEKS AND A WEEK AFTER PICKING MY CAR UP, I HAD OTHER THINGS TO GO OUT ON THE CAR CAUSED BY THE HEAT FROM THE FIRE. (DOMINO EFFECT). THE CAR HAD TO GO BACK INTO A SHOP WHERE IT TOOK MORE THAN 3 WEEKS TO GET ALL PARTS IN AND REPAIRS MADE, WHILE I INCURRED YET MORE EXPENSE OF A RENTAL CAR. I AM NOW IN DEBT ALMOST $3,000.00 AS A DIRECTLY RESULT OF THIS FAULTY SYSTEM. *TR
Source: NHTSA WEB SITE -
2006 MINI COOPER- MUNSTER, IN
OCCUPANCY SENSOR MAT BAD AND PASSENGER AIR BAG DISABLED LIGHT ON. A KNOWN ISSUE AND BMW AUTOS AND SUVS HAVE BEEN RECALLED FOR THIS ISSUE. I BELIEVE THE MINI PASSENGER SEAT OCCUPANCY SENSOR MAT IS THE SAME DESIGN AS THE BMW 3 SERIES AND SHOULD ALSO BE RECALLED. FROM WHAT I UNDERSTAND, THIS DISABLES THE PASSENGER AIRBAG PUTTING A PASSENGER IN DANGER. THE BMW RECALL CAMPAIGN IS NO. 13V-564. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER- SABATTUS, ME
STARTED OUT BEING AN INTERMITTENT PROBLEM,WHERE IT WOULD SEEM THE POWER STEERING WOULD SHUT OFF THEN COME BACK ON, MAKING HARD TO JUDGE IF YOU COULD JUST RELAX TO STEER OR NOT, NOW ITS MORE OFF THAN ON. CALLED THE MINI ASSISTANCE NUMBER BECAUSE I WAS TOLD THERE WAS AN EXTENDED WARRANTY ON THIS ISSUE, WAS TOLD THERE WAS BUT MY VEHICLE DIDN'T QUALIFY FOR IT, AND THE EXTENDED WARRANTY WAS FOR VEHICLES 2002-2005, MINES A 2005 AND MY VIN WAS NOT COVERED. DON'T UNDERSTAND. *TR
Source: NHTSA WEB SITE -
2008 MINI COOPER- RALEIGH, NC
THE DEALER INFORMED ME MY OIL FEED LINES TO THE TURBO WERE LEAKING AND WOULD NEED TO BE REPLACED SOON. AFTER DOING SOME RESEARCH FOUND THE COUPLINGS THAT ATTACHES THESE LINES TO THE TURBO ARE DEFECTIVE. THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE. THE DEALER SAYS THERE IS NOT A RECALL AND WILL COST APPROX: $1500.00. THE DEALER INSTALLED A TURBO SHIELD TO HELP WITH THE HEAT THAT IS CAUSING THE LINE TO PREMATURELY FAIL. WITH SO MANY EFFECTIVE SHOULDN'T MINI BE FIXING THIS ISSUE. *TR
Source: NHTSA WEB SITE