MINI Complaints

AFTER MULTIPLE FRUSTRATING COMPLAINTS AND UNSUCCESSFUL SERVICE ATTEMPTS ON 8/17/11, 9/1/11, 9/6/11, 9/21/11 AND 9/28/11 FOR MY 2007 MINI COOPER S (PURCHASED ON 8/16/11) AT MAYORS AUTO MALL SAAB LOCATED AT 6001 NORTHERN BOULEVARD, WOODSIDE NY 11377 AND FAILING INSPECTION ON 9/1/12; I WAS FED UP AND BROUGHT MY VEHICLE DIRECTLY TO HASSEL BMW MINI OF FREEPORT LOCATED AT 100 CLEVELAND AVENUE, FREEPORT NY 11520 ON 10/31/11. AFTER A SERVICE BILL OF $3,546 (SERVICE) +$141.21 (EVALUATION FEE) = $3,688.03 FROM BMW MINI, THE PROBLEMS WERE STILL NOT RESOLVED. I THEN FILED A LEMON LAW CASE AGAINST MAYORS AUTO MALL AND WON ON. DESPITE WINNING THE CASE, MAYORS AUTO MALL REFUSED TO RETURN MY MONIES FOR THE PURCHASE PRICE OF VEHICLE. AFTER CONTACTING DMV WITH THE ISSUE AND HAVING THEM SUSPENDING THEIR BUSINESS LICENSE, MAYORS AUTO MALL FINALLY REFUNDED MY MONIES FOR VEHICLE PURCHASE BUT IT WAS EXCLUDING SERVICE BILLS OF $3,688.03 FROM BMW MINI SINCE LEMON LAW DID NOT COVER THIS AMOUNT. I AM FILING A COMPLAINT AGAINST BMW MINI AND WOULD LIKE TO FIND OUT POSSIBLE REMEDIES FOR GETTING A REFUND SERVICES PAID TOWARDS A VEHICLE THAT I NO LONGER HAVE DUE TO LEMON LAW CASE AND AM OUT OF $3,688.03 FOR NO REASON. I UNDERSTAND BMW MINI IS CURRENTLY BEING SUED FOR THESE SAME ISSUES BY MANY CONSUMERS. PLEASE CONTACT ME WITH ANY POSSIBLE INFORMATION YOU MAY BE ABLE TO PROVIDE REGARDING MY CASE. I AM IN AWE SHOCK THAT I AM STILL DEALING WITH THIS AND IT HAS BEEN 3 YEARS ALREADY SINCE I HAD TO RETURN THE CAR TO MAYORS AUTO MALL. THANK YOU FOR YOUR CONCERN WITH THIS MATTER AND WOULD APPRECIATE ANY INFORMATION YOU ARE ABLE TO PROVIDE. *TR

WAS DRIVING ON HWY, AT 55 OIL SUPPLY LINE TO TURBOLEAKING OIL ORDER REPLACEMENT LINE OIL LINE HAS DEFECTIVE RUBBER SEALS AFTER HEATING UP FAIL CO WAS AWARE OF THIS SHOULD BE RECALLED I MAY REPAIR WITH FACTORY PCS THAT DID NOT WORK CO SHOULD RECALL DO TO FIRE POSSIBILITY OIL POURS OUT OF ENGINE ON TO MUFFERS VERY UNHAPPY. *JS

FAILURE TO POWERSTEERING STARTED ACTING UP IN JANUARY OF 2014 AFTER I GOT MY O2 SENOR REPLACED. WAS TOLD TO CONTINUED TO DRIVE CAR BECAUSE THE O2 SENSOR NEEDED TO RECALIBRATE ITSELF. SO NOW IN APRIL 9TH 2014, WHILE GETTING READY TO TAKE OFF FOR WORK,I COULD NOT STEER THE CAR, CALLED AAA TO HAVE CAR TOWED TO DEALERSHIP. THIS IS WHEN I WAS INFORMED IT WAS IN FACT THE POWER STEERING PUMP, AND THAT IT WOULD COST ME 1700 TO REPLACE, IM OUTRAGED. *JS

TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC WHICH LOCATED A FAILURE CODE AT THE FRONT PASSENGER SEAT SENSOR. THE PASSENGER FRONT SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 89,200.

SUDDEN FAILURE OF POWER STEERING RESULTING IN VERY HIGH STEERING EFFORT, TRACED BY DEALER TO A WELL-KNOWN FAILURE MODE IN ELECTROHYDRAULIC POWER STEERING PUMP. PUMP AND ASSOCIATED FAN WERE REPLACED BY DEALER UNDER SPECIAL ("SECRET") WARRANTY COVERAGE, DUE TO COMMON INCIDENCE OF THIS FAILURE. EXISTENCE OF THIS SPECIAL WARRANTY WAS FOUND ONLY AFTER SEARCH AND LOCATION OF MANY IDENTICAL FAILURES ON THE INTERNET. THE VEHICLE BATTERY WAS FOUND TO BE COMPLETELY DISCHARGED UPON ARRIVAL AT DEALERSHIP. ONCE A SHOP BATTERY WAS CONNECTED, THE PUMP WAS FOUND TO BE RUNNING CONTINUOUSLY EVEN THOUGH THE VEHICLE IGNITION WAS IN THE FULL OFF POSITION. ALSO, THE ALTERNATOR WAS FOUND TO HAVE FAILED, PRESUMABLY BECAUSE OF EXCESSIVE STRESS IMPOSED BY THE DEFECTIVE PUMP ON THE VEHICLE ELECTRICAL SYSTEM. COST OF ALTERNATOR REPLACEMENT WAS NOT COVERED BY THE MANUFACTURER. THIS KNOWN FAILURE MODE IS BELIEVED TO BE A SIGNIFICANT SAFETY DEFECT. FORMAL RECALL OF AFFECTED VEHICLES BY NHTSA IS WARRANTED, SINCE SUDDEN LOSS OF POWER STEERING AT SPEED CAN RESULT IN LOSS OF VEHICLE DIRECTIONAL CONTROL. *JS

THE AIR BAG SYSTEM WARNING LIGHT IN THE GAUGE CLUSTER IS LIT AT ALL TIMES AND MAKES THE CAR CHIME ALL THE TIME TOO. THE DEALERSHIP TELLS ME THAT THIS IS BECAUSE THE SENSOR MAT IN THE PASSENGER SEAT HAS FAILED AND MUST BE REPLACED. THE DEALERSHIP ALSO TELLS ME THAT ALL OF THE AIR BAGS IN THE CAR ARE DISABLED AS LONG AS THE WARNING LIGHT IS ON, PUTTING ALL PASSENGERS IN THE VEHICLE IN DANGER OF SUSTAINING GREATER INJURIES IN THE EVENT OF A CRASH. THESE CARS ARE MADE BY BMW, WHICH HAS ACKNOWLEDGED THE SAME PROBLEM IN THEIR OWN CARS, AND HAVE RECALLED OVER 200,000 BMW'S TO FIX IT . I FEEL THAT THEY SHOULD BE REQUIRED TO ADDRESS THIS PROBLEM IN MINI COOPERS, TOO. *TR

TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE POWER STEERING ASSIST FAILED AND CAUSED THE VEHICLE TO BECOME DIFFICULT TO OPERATE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 107,000.

TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT THE FRONT PASSENGER'S AIR BAG WARNING LIGHT ON THE REARVIEW MIRROR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SEAT PAD SENSOR NEEDED TO BE REPLACED. NO REPAIRS WERE PERFORMED TO THE VEHICLE. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILE WAS 67,000.

MY AIR BAG LITE CAME ON.WHILE MY WIFE WAS DRIVING.I HAD MY SYSTEM CHECKED. I FOUND THAT THE SEAT HAS TO BE REPLACED AT A COST OF 2000 $.BMW HAS RECALL ON ALL 3,5,7 SERIES.BUT NOT ON MINI. *TR

AIRBAG WARNING LIGHT ON DASH IS ILLUMINATED AFTER MOVING PASSENGER SEAT BACK AND FORTH. UNABLE TO CLEAR THE LIGHT. *TR