MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 MINI COOPER S- SOUTHLAKE, TX
CAR HAS TIMING CHAIN NOISE ON COLD START-UP AND IF LEFT UNREPAIRED, IT WILL RESULT IN TIMING CHAIN FAILURE AND ENGINE DESTRUCTION. THIS IS A WIDESPREAD PROBLEM ON 2007 AND LATER MINI COOPER S. DEALER REFUSES TO REPAIR OUT OF WARRANTY AND, EVEN IF REPAIRED, THE PROBLEM WILL RETURN. THERE ARE CASES OF MULTIPLE ENGINE FAILURES TO SAME CAR. CAR ALSO USES 1 QUART OF OIL EVERY 2,000 MILES. *TR
Source: NHTSA WEB SITE -
2007 MINI COOPER S- LITCHFIELD PARK, AZ
I HAVE BEEN EXPERIENCING A MAJOR FLAW WITH OIL SUPPLY/RETURN LINES TO THE TURBO. A CONDITION EXISTS WHERE IF LEFT UNATTENDED AND UNCARED FOR CREATES THE HIGH RISK OF FIRE AND SUBSEQUENT LOSS OF ENGINE/VEHICLE. THIS EVENT CAN HAPPEN AT ANY TIME THE CAR IS BEING DRIVEN AND/OR LATER PARKED. THE RISK IS CREATED WHEN OIL ACCUMULATES, EITHER THROUGH TIME OR OVER A LEISURE DRIVE, AND COLLECTS NEAR/ON THE EXHAUST MANIFOLD & TURBO COMPONENTS, BOTH OF WHICH OPERATE AT EXTREMELY HIGH TEMPERATURES. IT IS BECOMING A DAILY TASK TO LOOK UNDER THE CAR HOOD AND INVESTIGATE FOR ACCUMULATION OF OIL NEAR THESE PARTS DUE TO THE FACT THAT THE CAR SMELLS OF BURNING PETROLEUM. NEED I BE MORE APPARENT OF BURNING OIL THAT WILL BURN AND DESTROY A CAR DUE TO A FAULTY PRODUCT? THIS HAS BEEN OCCURRING FOR THE MAJORITY LIFE OF THE CAR BUT HE ISSUE HAS NEVER BEEN PROFESSIONALLY ADDRESSED DUE TO DISREGARD OF THE MINI/BMW DEALERSHIPS TO ACCEPT THIS DESIGN FLAW. IF RESEARCHED FURTHER, THERE ARE MANY STANDARD EXAMPLES OF THIS DESIGN FLAW AND NUMEROUS DESCRIPTIONS, IMAGES, EXAMPLES, FORUMS, AND COMPLAINTS OF THIS FLAW OCCURRING IN MANY CARS OF VARIOUS STYLES, MILEAGE, AND TRIMS OCCURRING WITHIN THE SAME YEAR MODEL OF 2007. I HAVE ALSO EXPERIENCE MANY OF THE MAJOR FLAWS ALREADY LISTED AND COMPLAINED ABOUT ON THE NHTSA SUCH AS THE ??DEATH RATTLE?? BELT TENSIONER FAILING (LUCKILY NO CATASTROPHIC ENGINE FAILURE AND WHICH HAS BEEN LISTED NUMEROUS TIMES ON NHTSA, NUMEROUS), VALVE COVER REPLACEMENT (ALSO LISTED), ETC. NHTSA, ADDRESS THIS PROBLEM AS IT IS AN AVID AND DANGEROUS SAFETY ISSUE. THE COMMON PERSON DOES NOT CHECK UNDER THE HOOD DAILY AND ITS ONLY TIME BEFORE SOMEONE PARKS THEIR MINI IN A GARAGE AND THE HOME GOES DOWN IN FLAMES. I PERSONALLY DON??T PARK THE MINI IN THE GARAGE FOR FEAR OF FIRE. DO NOT REPAIR THE MINI WITH THE SAME FAULTY OIL LINE DESIGN. RECALL DESIGN. *TR
Source: NHTSA WEB SITE -
2006 MINI COOPER- PHOENIX, AZ
DRIVING ALONG AT 30 MPH WHEN AIR BAG LIGHT ILLUMINATED AND OVER HEAD PASSENGER AIR BAG LIGHT CAME ON AND OFF. HAD PASSENGER SEAT BOTTOM REPLACED ONLY TO HAVE THE LIGHT COME BACK ON 3 DAYS LATER. I HAVE HAD THE SYSTEM CHECKED 3 TIMES ( WITH LIGHT TURNED OFF WHEN RETURNED) ONLY TO HAVE THE LIGHT COME BACK ON A FEW DAYS LATER. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER- ALTA, CA
I WAS EXITING INTERSTATE AND SLOWING TO A STOP WHEN STEERING WHEEL NO LONGER WORKED EASILY. THE STEERING WHEEL BECAME HARD TO TURN, I WAS ABLE TO PULL OVER AND AVOID AN ACCIDENT. *TR
Source: NHTSA WEB SITE -
2008 MINI COOPER CLUBMAN S- LAKE WORTH, FL
I HAVE AN OIL LEAK ON THE PASSENGER SIDE THAT IS COMING FROM THE TENSIONER LOCATION. THE OIL IS DRIPPING ON THE EXHAUST CAUSING STEAM TO RISE FROM THE ENGINE. I AM AFRAID THAT THE CAR WILL EVENTUALLY BURN ENOUGH OIL TO CATCH ON FIRE. I WILL TOW THE CAR TO BRAMAN MINI PALM BEACH (PURCHASED CAR HERE TOO) AND SEE IF THEY CAN DIAGNOSE THE PROBLEM. *TR
Source: NHTSA WEB SITE -
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2003 MINI COOPER- CASCO, ME
SUDDEN LOSS OF POWER STEERING WHEN APPROACHING A BUSY INTERSECTION. I BARELY MADE IT THROUGH A FEW CURBS BEFORE ENTERING A PARKING LOT. I LET THE ENGINE COOL OFF FOR 30 MINUTES, THEN THE POWER STEERING CAME BACK ON. I DECIDED TO GO STRAIGHT TO THE DEALERSHIP, ABOUT 3 MILES HIGHWAY, AND ABOUT 1 MILE FROM THE DEALERSHIP I LOST THE POWER STEERING AGAIN. FORCING THE CAR THROUGH THE LAST FEW TURNS, DRIVING SLOWLY, I MADE IT TO THE DEALERSHIP. THE REPLACEMENT PUMP & FAN SET ME BACK ABOUT $1,500. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER- CALGARY, CA
WIFE WAS DRIVING HER 2005 MINI COOPER (R50) WHEN THE POWER STEERING FAILED THUS CAUSING A VERY FRIGHTENING AND POSSIBLY VERY DANGEROUS SITUATION. *TR
Source: NHTSA WEB SITE -
2012 MINI COOPER COUNTRYMAN- ALAMEDA, CA
2012 MINI COOPER. CONSUMER WRITES IN REGARDS TO A FAULTY SENSOR AND FUEL PUMP IN VEHICLE. *SMD THE CONSUMER STATED THE VEHICLE STOPPED DEAD IN THE MIDDLE OF A VERY BUSY HIGHWAY ON AN INCLINE HILL. THE DEALER INFORMED THE CONSUMER THERE WAS A PROBLEM WITH THE DELIVERY OF FUEL TO THE GAS TANK AND THE VEHICLE HAD SIMPLY RUN OUT OF GAS. HOWEVER, THE FUEL GAUGE SHOWED THERE WAS AN ADEQUATE AMOUNT OF GAS.
Source: CONSUMER LETTER -
2004 MINI COOPER- TOWSON, MD
I DROVE MY SISTER'S 2004 MINI COOPER SOMETIME IN SPRING OF 2012 TO CHECK ON WORK DONE FROM THE DEALERSHIP. AS I YIELDED INTO A ROUNDABOUT AND ENTERED IT, THE POWER STEERING CUT OFF WHICH STEERING EFFORT BECAME VERY HEAVY AND VERY NEARLY HAD A COLLISION WITH ANOTHER VEHICLE. I SISTER INFORMED ME AFTERWARDS THAT THE ISSUE JUST HAPPEN RECENTLY OCCURRED TO HER TOO, AS SHE EXITED A HIGHWAY EXIT RAMP AT NEARLY 55MPH, AND POWER STEERING HAD FAILED. LUCKILY, SHE WAS ABLE TO REACT QUICKLY WITH THE POWER STEERING LOSS. PULLED TO THE SIDE, SHUT THE VEHICLE, AND TURNED ON THE VEHICLE AGAIN, AND POWER STEERING CAME BACK ON. IT HAS INTERMITTENTLY GOING OFF/ON W POWER SINCE THEN WHICH THE DEALER RECOGNIZES, BUT WARRANTY HAS BEEN EXPIRED SINCE IT'S 9 YEARS AND OVER 100,000 MI. AND WE ARE LEFT WITH A BILL AT AROUND $1,400 AVERAGE. $800 IN PARTS ALONE. THERE ARE MANY MINI CUSTOMERS KNOWN TO HAVE THIS ISSUE OF POWER STEERING LOSS IN THEIR EARLY MODELS TOO, SAME AS MY SISTER'S YEAR MODEL. SO FAR FORTUNATELY, THERE ARE NO INJURIES NOR FATALITIES DIRECTLY FROM THIS POWER STEERING LOSS FROM WHAT I KNOW OF. BUT MANY ARE FACED WITH THIS LARGE REPAIR WITH WE'RE FACING, AND SOME MAY FOREGO/ DELAY REPAIRING IT. TRANSPORT CANADA, RECOGNIZES THIS AS A SAFETY ISSUE, AND RECALLED ABOUT 9,000 MINI'S LAST YEAR. AND THE POWER STEERING PUMP PART IS NO DIFFERENT THAN THEIRS. WHEN ARE WE GOING TO ACT LIKE OUR NEIGHBORS? UNTIL WE GET SOMEONE HORRIBLY INJURED OR KILLED?! OR HAVE MINI CUSTOMERS SUCH MY SISTER FACING THIS LARGE REPAIR ORDER ON THIS DEFECTIVE PART THAT'S KNOWN TO FAIL PREMATURELY? THIS IS A SERIOUS GAMBLE WITH LIVES. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER- BELTON, SC
WHILE DRIVING ON A CURVY ROAD THE POWER STEERING WENT OUT MAKING IT VERY DIFFICULT TO MANEUVER. THIS SEEMS TO BE AN INTERMITTENT PROBLEM AND IS VERY DANGEROUS! *TR
Source: NHTSA WEB SITE