MINI Complaints

ELECTRIC POWER STEERING PUMP STOP FUNCTIONING WHILE DRIVING. SUDDEN LOST OF POWER STEERING. DIFFICULT TO STEER. THIS IS THE SECOND PUMP THAT WAS REPLACED ON THE VEHICLE ABOUT TWO YEARS AGO. THE FIRST PUMP STOP WORKING ABOUT TWO YEARS AGO. *TR

TRAVELING WITH NO WARNING, THERMOMETER LIGHT CAME ON, TURNED YELLOW TO RED ALMOST IMMEDIATELY, PULLED OVER AND CALLED DEALERSHIP, ADVISED THERE WAS RECALL ON WATER PUMP FOR OVERHEATING, HAD CAR TOWED IMMEDIATELY; DEALERSHIP REPLACED RECALLED WATER PUMP (EXTERIOR), BUT PAID $600.00 FOR THERMOSTAT; LEFT DEALERSHIP AND ENGINE LIGHT CAME ON WITHIN 30 MINUTES,HAD TO HAVE IT TOWED AGAIN; NOW CAR RAN HOT AGAIN, NO ANTIFREEZE IN CAR, REFILLED AND LIGHT WENT OFF, 1.5 DAYS LATER SAME OCCURRENCE BUT ENGINE SMOKING,VERY BADLY, TOWED AGAIN TO DEALERSHIP, NOW STATES IT IS WATER PUMP #2 (INTERIOR) , AND TIMING CHANGE WHICH WAS ALREADY SUPPOSEDLY PERFORMED ON CAR, NOW STATING I MUST PAY FOR WATER PUMP, TENSIONER ON TIMING CHANGE, VALVE SENSOR, AND VALVE COVER GASKETS ANOTHER $1000.00, ALL OF WHICH PERTAIN TO THE SAME OCCURRENCES OVER AND OVER AND OVER AND OVER AGAIN. I CALLED MINI COOPER CALL CENTER AND THEY ONLY REFER YOU BACK TO DEALERSHIP, STATING THEY HAVE NO TECHNICAL KNOWLEDGE AND ARE UNABLE TO ASSIST ME, THEY HAVE NO KNOWLEDGE OF THE RECALL ITEMS. WOW I THOUGHT THIS PROBLEM ONLY BELONGED TO A SAAB I PREVIOUSLY OWNED AND ELIMINATED FOR SAME REASONS.. ! *TR

THE TRANSMISSION ON OUR 2005 MINI HAD BEEN SLIPPING BUT WE COULD NOT AFFORD TO HAVE IT FIXED. MY DAUGHTER WAS DRIVING TO VARIOUS LOCAL SHOPPING PLAZAS APPLYING FOR JOBS. SHE COULD NOT HAVE BEEN DRIVING OVER 45 MPH BECAUSE THAT WAS THE MAXIMUM SPEED ONE COULD DRIVE WITHOUT THE TRANSMISSION SLIPPING OUT OF GEAR. THE CAR BEGAN TO MAKE A WHIRRING SOUND AND SMOKE. SHE PULLED INTO A PARKING LOT AND SAFELY PARKED. THE ENGINE CONTINUED TO SMOKE AND ALL OF THE TRANSMISSION FLUID LEAKED ONTO THE GROUND. WE HAD THE VEHICLE TOWED TO OUR HOME AND IT NOW SITS IN OUR GARAGE WHILE WE CONTINUE TO PAY FOR IT AND INSURE IT. *TR

12-4-10: THE POWER STEERING PUMP KEPT RUNNING AFTER THE CAR WAS OFF AND DRAINED THE BATTERY IN 2 HOURS. SEPT., 2012: TWO INCIDENTS OF POWER STEERING LOSS WHILE DRIVING. FIRST TIME I HAD NO POWER STEERING WHEN I STARTED THE CAR. I DROVE A SHORT DISTANCE, STOPPED AND RESTARTED THE CAR AND THE POWER STEERING WORKED. SECOND TIME I LOST POWER STEERING BRIEFLY WHILE DRIVING AT LOW SPEED. MY MECHANIC FOUND THAT THE POWER STEERING FAN HAD SEIZED AND REPLACED IT. WHEN HE TOOK IT FOR A TEST DRIVE, THE POWER STEERING PUMP WAS MAKING A LOUD NOISE. HE REPLACED THE PUMP AS WELL AND THE PROBLEMS WERE CORRECTED. *TR

I WAS TRAVELING ON NJ TURNPIKE AND MY VEHICLE BLEW UP. CATASTROPHIC ENGINE FAILURE. WATER PUMP ALSO BROKE. *TR

POWER STEERING GOES OUT SUDDENLY AND UNEXPECTEDLY MAKING THE VEHICLE EXTREMELY HARD TO TURN AND STEER. HAS HAPPENED 3X IN TWO DAYS. HAPPENED ONE TIME A YEAR OR MORE AGO AND I THOUGHT IT WAS A FLUKE. THIS IS NOW NO FLUKE. WHEN I RESTART THE VEHICLE (SO FAR) IT HAS COME BACK, BUT I CANNOT RELIABLY DRIVE THIS VEHICLE THIS WAY. CANADA ORDERED A RECALL ON THIS SAME ISSUE AND MINI IS FIXING AND EXTENDING THE WARRANTY TO 200,000KM. SEEMS ONLY FAIR THAT US DRIVERS GET THE SAME TREATMENT. IT IS A DANGEROUS SITUATION AND NOT ONE WE CAN AFFORD TO LET GO UNSOLVED. *TR

MY POWER STEERING FAN CONTINUES TO RUN EVEN AFTER THE CARE IS TURNED OFF. IT COMPLETELY DRAINED MY BATTERY SO I REPLACED THE BATTERY. TWO WEEKS LATER THE SAME THING HAPPENED AND I LEARNED THAT MY POWER STEERING PUMP AND FAN ARE DEFECTIVE. ALSO INTERMITTENT LOSS OF POWER STEERING WHILE DRIVING AND NEEDLESS TO SAY THIS CAN BE VERY DANGEROUS. *TR

TL* THE CONTACT OWNS NA 2012 MINI COOPER S COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING 65MPH THE VEHICLE STALLED THE ENGINE LIGHT ILLUMINATED BEFORE THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO MERGE ONTO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THE GAS SETTING AND FUEL PUMP WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 2,821.

POWER STEERING FAILURE. POWER STEERING FAILED WHILE DRIVING AT APPROXIMATELY 35-40 MPH. UPON TURNING OFF AND RESTARTING VEHICLE POWER STEERING WORKED FOR A SHORT PERIOD OF TIME - FOLLOWED BY INTERMITTENT FAILURES/NORMAL OPERATION. *TR

THIS ALL STARTED LATE 2009 OR EARLY 2010 WHEN I STARTED MY MINI AND IT SOUNDED LIKE A DIESEL INSTEAD OF A GAS ENGINE, AFTER THE CAR RAN A FEW MINUTES THE RATTLING SOUND DISSIPATED. I CONTINUED TO HEAR THIS DAILY DURING COLD STARTS SO I CONTACTED A MINI DEALER WHO INSTRUCTED ME THAT THERE WAS A RECALL IN THE WORKS FOR FAULTY TIMING CHAIN TENSIONERS BUT THE PARTS WERE NOT AVAILABLE YET SO CONTINUE TO DRIVE IT SINCE IF OTHER THINGS FAIL IT IS UNDER WARRANTY. AFTER A FEW WEEKS THE TENSIONERS WERE REPLACED AND EVERYTHING SOUNDED NORMAL AGAIN. THEN I RECEIVED ANOTHER RECALL NOTICE CONCERNING POSSIBLE FIRES IN THE WATER COOLER FOR TURBO? BEFORE I COULD GET THE VEHICLE IN FOR THE RECALL, IN SEPTEMBER OF 2012 I NOTICED A VERY LOUD METALLIC RATTLE AND EXTREME LOSS OF POWER AT 2,000RPM COMING FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT AND ASSUMED IT WAS THE RECALL CAUSING THE ISSUE. I TOOK THE MINI IN FOR THE RECALL OCT 13, 2012 AND MENTIONED THE LOUD RATTLE NOISE-POWER ISSUE, AFTER HAVING MY CAR TWO DAYS THE DEALER INFORMS ME THAT THE TENSIONERS/TIMING CHAIN IS OUT OF SPECIFICATIONS AND CREATING THE EXTREME NOISE AND POWER LOSS. DEALER IS REQUESTING $2500.00 TO REPAIR SOMETHING THAT OBVIOUSLY HAS BEEN/IS AN ISSUE WITH MINI CARS. I WRITING YOU BECAUSE THIS SITUATION WAS SCARY WHEN I WAS TRYING TO ACCELERATE IN FAST FLOWING TRAFFIC CONDITIONS OR CROSSING TRAFFIC AND THE POWER WOULD CUT OUT AT 2,000RPM LEAVING ME SHORT SHIFTING AND STRUGGLING NOT TO CAUSE A WRECK. IT REALLY NEEDS INVESTIGATED SINCE THERE ARE SO MANY COMPLAINTS AND SAFETY CONCERNS. THANK YOU. *TR