MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 MINI COOPER CLUBMAN S- BROOKLYN, NY
I JUST PURCHASED A PRE-OWNED 2008 MINI COOPER S 2MONTHS AGO... I JUST STARTED HAVING A COLD START ISSUE SINCE WHEN I BOUGHT THE CAR IT WAS HOT OUT AND NOW SINCE THE TEMP HAS DROPPED THE CAR HAS A CHATTER COMING FROM THE ENGINE BAY. I HAVE SEARCHED ALL OVER THE INTERNET AND I HAVE SEEN THERE ARE MANY COOPERS WITH THE SAME ISSUE AND MANY HAVE REPLACED TIMING CHAINS FOR ALMOST $2000 AND THE MANUFACTURER ISN'T BRINGING A RECALL TO ATTENTION. I WORK IN A DEALERSHIP AS A SALES PERSON AND MANY MECHANICS ARE SAYING IS A TIMING ISSUE. I FEEL LOSS OF POWER AND NOW FEEL THE CAR CAN DIE AT ANY MOMENT. PLEASE MAKE MINI OPEN AND INVESTIGATION IN THIS MATTER. *TR
Source: NHTSA WEB SITE -
2008 MINI COOPER- BRYCEVILLE, FL
WHILE DRIVING I NOTICED THE SMELL OF GASOLINE THAT BECAME INCREASINGLY STRONGER. AFTER I ARRIVED HOME I BEGAN LOOKING FOR THE SOURCE OF THE GASOLINE SMELL. WHAT I FOUND WAS THE HIGH PRESSURE FUEL LINE THAT SUPPLIES FUEL TO THE INJECTOR RAIL WAS LEAKING. THE WAY THE HOSE WAS ROUTED ON THE BACK OF THE ENGINE, ALLOWED THE HOSE TO REST ON A RETAINING CLIP FOR ANOTHER HOSE. THE RETAINING CLIP HAD WORN A GROOVE INTO THE HIGH PRESSURE LINE AND GASOLINE WAS SPRAYING ACROSS THE BACK OF THE ENGINE AND DOWN ONTO THE ENGINE EXHAUST. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER- STARKVILLE, MS
THE POWER STEERING CUT OUT WHILE DRIVING AROUND TOWN. AFTER DRIVING FURTHER ABOUT 20 MINUTES, POWER STEERING RETURNED. POWER STEERING NOW ACTS ERRATICALLY, OPERATING SOMETIMES AND NOT OTHERS. POWER STEERING PERIODICALLY DOES NOT OPERATE. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER- SPARKS, NV
TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTINUE DRIVING. ON A SEPARATE OCCASION THE CONTACT NOTICED THAT THE ELECTRIC POWER STEERING PUMP REMAINED IN CONTINUOUS OPERATED ALTHOUGH THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED, WHICH POSED A FIRE HAZARD. THE POWER STEERING PUMP WAS DISCONNECTED. THERE WAS A CONCURRENT INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11005 (STEERING:ELECTRIC POWER ASSIST SYSTEM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MINI COOPER- NEW YORK, NY
LOSS OF POWER STEERING WHILE DRIVING. CAR DID NOT HIT OR COME IN CONTACT WITH ANYTHING WHEN POWER STEERING WAS LOST. FULL POWER STEERING AND FAN HAD TO BE REPLACED AS A RESULT. *TR
Source: NHTSA WEB SITE -
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2004 MINI COOPER S- CLARKSVILLE, TN
WHILE TAKING A CORNING MY POWER STEER ABRUPTLY VANISHED ALMOST CAUSING ME TO CRASH. VERY DANGEROUS. HAVE HEARD OF THIS HAPPENING WITH MANY OTHER MINIS AROUND THE SAME AGE. *TR
Source: NHTSA WEB SITE -
2006 MINI COOPER S- AURORA, IL
WAS DRIVING ON HIGHWAY AT APP. 60 MPH, DOWNSHIFTED TO PASS AND EML LIGHT CAME ON AND POWER TO CAR WAS GREATLY REDUCED. FOUND OUT IT WAS A BROKEN CRANKSHAFT VIBRATION DAMPENER. NOTIFIED DEALER AND WAS TOLD THAT THERE WAS NO WARRANTY OR RECALL ON THIS ISSUE. QUITE EXPENSIVE TO REPAIR ALSO. CONTACTED MINI OF USA AND WAS TOLD THAT IT HAD TO BE DIAGNOSED BY A MINI DEALER FOR ANY POSSIBLE ASSISTANCE, BUT WAS NOT GUARANTEED THAT ASSISTANCE WOULD BE PROVIDED. *TR
Source: NHTSA WEB SITE -
2007 MINI COOPER S- COOPERSBURG, PA
CHECK ENGINE LIGHT ON AND OFF INTERMITTENTLY; ENGINE ROUGH ON START UP; SOUNDS LIKE RATTLING CHAINS WHEN SHIFTING; MINI SAID OUR OIL WAS TOO LOW SUBSEQUENTLY DESTROYING OUR TIMING CHAIN; TECH WAS AMAZED THAT THE CHAIN GUIDES WERE SHORN OFF AS WELL; MINI DOES NOT HAVE A CHECK OIL INDICATOR LIGHT ON THE CONSOLE; WE CHANGE OUR OIL EVERY 5000 MILES EVEN THOUGH MINI RECOMMENDS EVERY 15000. SO, WE HAD TO REPLACE THE TIMING CHAIN ON A 5 YEAR OLD CAR WITH LESS THAN 44,000 MILES. COMPLAINED TO MINI CORPORATION AND PROCEEDED WITH CONFLICT RESOLUTION EXPERT. MINI DENIED OUR CLAIM BECAUSE OUR OIL WAS LOW AT THE TIME OF THE INCIDENT. REPAIR COST $1,950.83 AND WE ARE STILL MAKING A CAR PAYMENT ON THIS NEWER VEHICLE. RESEARCHED SIMILAR COMPLAINTS ON THE INTERNET AS WELL AS TALKING WITH 3 ACQUAINTANCES WHO OWN A MINI. WE ARE FORTUNATE WE CAUGHT THIS ISSUE BEFORE WE HAD TO REPLACE OUR ENGINE. ACCORDING TO THEIR WEBSITE, BMW/MINI FINDS OIL USAGE AT 1 QUART PER 1000 MILES AS ACCEPTABLE. IF THAT IS THE CASE, THEY NEED TO INSTALL A CHECK OIL INDICATOR LIGHT ON THE CONSOLE AND CHANGE THEIR MAINTENANCE SCHEDULE FROM 15000 TO 3000 MILES. *TR
Source: NHTSA WEB SITE -
2009 MINI COOPER S CLUBMAN- ATLANTA, GA
THE TIMING CHAIN TENSIONER BACKED OUT DURING MORNING COMMUTE AND THE CAR LOST ITS OIL AND CAME TO A COMPLETE STOP. THIS IS A RECURRING PROBLEM THAT MINI SHOULD ADDRESS WITH A RECALL! *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER- BRUNSWICK, GA
TL* THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT SHUT OFF THE ENGINE AND AFTER RESTARTING, THE VEHICLE REGAINED POWER STEERING CAPABILITIES. THE POWER STEERING CONTINUED TO FAIL INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE