MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 MINI COOPER S CONVERTIBLE
    - CORONA, CA

    WAS DRIVING ON AN OVERPASS BETWEEN FREEWAYS WHEN MY POWER STEERING WENT OUT WITHOUT WARNING. I WAS BEGINNING MY TURN, AND COULD NOT CONTROL OR MOVE THE STEERING WHEEL AND HIT THE RAILING. CARS HAD TO DODGE QUICKLY TO NOT HIT ME. TURNED OFF IGNITION AND TURNED BACK ON AND IT WAS FINE - BUT WAS REALLY SHOOK UP. CONTINUED DRIVING TO WORK 3 MILES LATER AND IT DID IT AGAIN PULLING INTO THE PARKING LOT. LATER THAT DAY, STARTED THE CAR AND ONCE AGAIN NO POWER STEERING. HAD IT TOWED HOME, AND CHECKED IT THROUGHOUT THE WEEKEND, WITHOUT SUCCESS (TO GET IT TO A GARAGE) THEN THIS MORNING IT STARTED WORKING. DROVE 1/2 MILE TO GARAGE, AND IT DID IT AGAIN. CALLED BMW SERVICE AND THE MANAGER ACTED LIKE THIS WAS UNUSUAL AND SAID TO MAKE AN APPOINTMENT. CALLED ANOTHER BMW AND THE SAME STORY. CHECKED WITH MY GERMAN MECHANIC DOWN THE STREET AND HE SAID THAT IS THE #1 REASON HE SEES MINI'S 2005 IN THE STOP. 2ND WAS MY CONVERTIBLE TOP, WHICH QUITE IRONICALLY BROKE THE SAME DAY AS MY POWER STEERING. THE PASSENGER SIDE WON'T DISENGAGE. I'M LOOKING AT OVER $3000 TO FIX A CAR WITH ONLY 42K MILES ON IT. SHOULDN'T THESE PARTS BE RECALLED? I WAS SCARED FOR MY LIFE DRIVING ON THE FREEWAY AND ALMOST CAUSED A MAJOR ACCIDENT! *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - PHILOMONT , VA

    TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH MAKING A LEFT TURN THE POWER STEERING FAILED. AS A RESULT, IT BECAME VERY DIFFICULT TO MANEUVER THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000. ..UPDATED 11/29/12 *BF THE CONSUMER ALSO STATED THE POWER STEERING PUMP WOULD COME ON PERIODICALLY WHEN THE VEHICLE WAS OFF AND WOULD RUN, UNTIL THE BATTERY DRAINED. UPDATED 12/03/12

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 MINI COOPER
    - BRIDGEPORT, CT

    MY POWER STEERING SUDDENLY FAILED AS I WAS DRIVING ON A WINDY BACK ROAD, ALMOST DIDN'T MAKE THE TURN, AND SINCE IT HAS FAILED COMPLETELY. WHEN I CALLED THE LOCAL MINI DEALERSHIP (MINI OF FAIRFIELD COUNTY, CT) LAST WEEK TO FINALLY GET THE PART REPLACED (QUOTED $1700 AT MULTIPLE LOCATIONS) THE CUSTOMER SERVICE PERSON REPLIED WITH, "HOW DID YOU KNOW ABOUT THE RECALL?" OVERJOYED I DROVE MY MINI IN THIS MORNING AT 7AM ONLY TO BE TOLD THAT THERE IS NO OFFICIAL RECALL AND I AM STILL ON THE HOOK FOR THE $1700. NOT PLEASED. CALLING MINI TODAY. *TR

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER
    - FLUSHING, NY

    THE POWER STEERING FAILED, COMMON PROBLEM IN 2004 MINI COOPER. CANADA HAS ISSUED A RECALL IN JANUARY 2012. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER CONVERTIBLE
    - MARANA, AZ

    DAUGHTER/CO-OWNER WAS DRIVING CAR. SHIFTING FROM 1ST IN TO 2ND GEAR. LOUD CLUNK OR RATTLE/CLICKING FROM UNSIDE. CAR LOST POWER STEERING, BATTERY LIGHT CAME ON. COULD NOT CONTROL VEHICLE. HAD TO CALL TOW TRUCK. *TR

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER S
    - SILVERDALE, WA

    MY MINI COOPER S 2006 HAS BEEN RANDOMLY BANGING INTO GEAR AND WAS DIAGNOSED BY NORTHWEST MINI AS NEEDING A TRANSMISSION REPLACEMENT FOR $8361.00 (BEFORE TAX). PROBLEM CAUSES CAR TO LOOSE ACCELERATION AND POWER. *TR

    Source: NHTSA WEB SITE
  • 2007 MINI COOPER S
    - PARK RIDGE, IL

    TL* THE CONTACT OWNS A 2007 MINI COOPER S. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT NOTICED A BURNING ODOR. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER AND NOTICED SMALL FLAMES AND SMOKE COMING FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A BLANKET. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE OIL RETURN LINE THAT WAS CONNECTED TO THE TURBO CHARGER HAD BEGAN LEAKING OIL AND CAUSED THE FIRE. THE VEHICLE WAS REPAIRED HOWEVER, AFTER THE REPAIR THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME FOR DIAGNOSTIC TESTING. THE TECHNICIAN THEN STATED THAT THE TURBO CHARGER AND THE ENGINE WOULD HAVE TO BE REPLACED. THE TECHNICIAN STATED THAT THE TURBO CHARGER COULD HAVE BEEN DAMAGED DURING THE FIRE. IN ADDITION, THE CONTACT HAD PREVIOUSLY EXPERIENCED INTERMITTENT STALLING AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TIMING BELT TENSIONER WAS REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 60,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 MINI COOPER S
    - VIRGINIA BEACH, VA

    I TOOK MY 2002 MINI COOPER S IN FOR A VIRGINIA STATE SAFETY INSPECTION AND IT FAILED THE INSPECTION BECAUSE THE SRS AIRBAG LIGHT WAS ILLUMINATED. I TOOK THE VEHICLE TO THE DEALER AND THEY FOUND THAT THE SEAT BELT TENSIONER AND WIRING TO THE SEAT BELT AND PASSENGER SIDE AIRBAG WERE FAULTY. THE DEALER IS CHARGING ME $1,000 TO REPAIR THE PROBLEM. I HAVE SEEN THAT THERE WAS AN INVESTIGATION PE05053 RESULTING IN BMW ACKNOWLEDGING THERE IS AN ISSUE WITH THE FAULTY WIRING AND SEAT BELT TENSIONER. AND IT STATES THAT THE ELECTRICAL RESISTANCE IS HIGH ENOUGH TO ILLUMINATE THE AIRBAG LIGHT BUT DOES NOT EXCEED A LIMIT TO SET THE AIRBAG OFF. MY PROBLEM IS IF THE AIRBAG LIGHT IS ILLUMINATED I CANNOT PASS VIRGINIA'S STRICT SAFETY INSPECTION AND IF IT IS A PROBLEM THAT HAS BEEN IDENTIFIED BY BMW WHY ARE THEY NOT RECALLING ALL VEHICLES TO FIX THIS PROBLEM. MY VEHICLE HAS 81,000 MILES ON IT WAY UNDER THE 150,0000 MILE WARRANTY AND I AM RIGHT AT THE TEN YEAR MARK.BMW TOLD ME THAT THERE IS NOT A RECALL AND THAT THERE IS ONLY A BULLETIN TELLING THE MECHANICS THAT THERE IS AN ISSUE TO BE AWARE OF. BMW WOULD NOT REPAIR THIS UNDER A WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - HOBART, IN

    I CANNOT REMEMBER EXACT DATES AS THIS PART HAS BEEN BAD FOR SO LONG. THE POWER STEERING PUMP WHINES VERY LOUDLY. A COUPLE TIMES THE POWER HAS GONE OUT AND THE CAR BECAME DIFFICULT TO STEER. THE PROBLEM IS VERY INTERMITTENT AND ONLY LASTED A FEW SECONDS EACH TIME. *TR

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - AVON, IN

    DROVE 2003 MINI TO WORK 11.5 MILES. AS I WAS MAKING A TURN INTO THE PARKING GARAGE THE STEERING WENT OUT AND BECAME VERY DIFFICULT TO MANEUVER. THERE WAS NO WARNING OR PREVIOUS INDICATION THAT THERE MIGHT BE A PROBLEM WITH THE STEERING. *TR

    Source: NHTSA WEB SITE