MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 MINI COOPER
    - SHEPHERDSVILLE, KY

    INTERMEDIATE POWER STEERING FAILURE , RAN OFF THE ROAD HIT A FENCE TO AVOID ON COMING CAR,THANK GOD I WAS NOT HURT ,WAS ON MY WAY TO WORK, AFTER 8 HRS AT WORK GOT IN IT STEERING WAS WORKIN ALMOST TO MY DRIVE WENT OUT AGAIN NEVER KNOW WHEN THIS WILL HAPPEN BUT HAPPENS QUITE OFTEN LATELY COME DRIVE IT WILL SCARE YOUR PANTS OFF. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - HESPERIA, CA

    I SLOWED DOWN FROM APPROXIMATELY 40MPH TO 35MPH AS I ENTERED A SHOPPING MALL PARKING LOT FROM THE MAIN STREET WHEN THE POWER STEERING FAILED. IT WAS ALMOST LIKE THE STEERING WHEEL WAS LOCKED UP OR SHUT OFF. I IMMEDIATELY TURNED OFF THE ENGINE AND COASTED TO A SAFE STOP BARELY MISSING PARKED CARS. SIMILAR SITUATIONS OCCURRED INTERMITTENTLY AND SPORADICALLY WITH NO RECOGNIZABLE PATTERN THROUGHOUT THE YEARS. I MENTIONED THE STEERING LOSS AT THE SERVICE APPOINTMENTS, BUT WAS NOT ABLE TO DUPLICATE THE SITUATIONS. THE MINI SERVICE AT THE DEALER NEVER MENTIONED ANY PROBLEMS TO ME SO I ASSUMED IT WAS JUST AN ELECTRONIC GLITCH. MOST RECENTLY THE BATTERY WAS RUN DOWN AND WOULD NOT HOLD A CHARGE. WHILE PURCHASING A NEW BATTERY THE TECHNICIAN DETERMINED THAT THE POWER STEERING PUMP WAS STUCK OR STAYING ON AFTER THE IGNITION WAS TURNED OFF THUS RUNNING DOWN THE NEW BATTERY. WHEN I RESEARCHED THE PRICE OF A NEW POWER STEERING PUMP ONLINE I FOUND SITES WITH COMPLAINTS THAT WERE VERY SIMILAR, IF NOT EXACTLY THE SAME AS THE PROBLEMS I HAD EXPERIENCED IN THE PAST WITH STEERING POWER LOSS. THE MINI DEALER THAT INSTALLED THE NEW POWER STEERING PUMP WAS NOT WILLING TO OBLIGE ME DUE TO MY MINI BEING 8,000 MILES OVER THE WARRANTY. AFTER READING THE OTHER COMPLAINTS I FEEL THIS IS A SAFETY RECALL ISSUE, AND I FEEL THAT MINI SHOULD REFUND ME THE MONEY SPENT REPLACING THIS DEFECTIVE EQUIPMENT. *JS

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - OAKLAND, CA

    DRIVING AROUND A CORNER, POWER STEERING DROPPED OUT. RESTARTING SOLVED THE PROBLEM. HAS OCCURRED OCCASIONALLY SINCE THEN. ALSO, OCCASIONALLY THE PUMP CONTINUES AFTER THE CAR STOPS. SEEMS RELATED TO EA11005. *JS

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - YARDLEY, PA

    MY WIFE HAS BEEN COMPLAINING OF INTERMITTENT LOSS OF POWER ASSIST. I DRIVE HER CAR VERY LITTLE HOWEVER I RECENTLY HAD THE PROBLEM HAPPEN TO ME. ONE OF MY HOBBIES IS SPORT CAR RACING (MOST RECENTLY AT SUMMIT POINT RACEWAY IN WV) SO I DO EXPECT THE UNEXPECTED HOWEVER IT IS SO INTERMITTENT IT IS OFTEN FORGOTTEN. IT WILL BE FINE FOR WEEKS THEN IT HAPPENS AGAIN. THOUSANDS OF REPORTS IN THE UK AND CANADA ISSUED A RECALL. YOU DON'T LOSE YOUR STEERING JUST THE ASSIST. NEXT TIME YOU ARE ALONE ON A BACK ROAD WITH A CURVE TURN YOUR CAR OFF AND YOU WILL SEE WHAT THE DESCRIBED PROBLEM FEELS LIKE. LETS NOT HAVE A SERIOUS INCIDENT BEFORE BMW RESOLVES THIS ISSUE. THIS HAS BEEN GOING ON FOR YEARS. *TR

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER S
    - CHAPEL HILL, NC

    THE POWER STEERING STOPPED OPERATING AS WE WERE MAKING A 90 DEGREE TURN AT AN INTERSECTION. WE WERE ABLE TO PULL OVER AND TURN OFF THE ENGINE. WE CHECKED THE POWER STEERING FLUID LEVEL, AND FOUND IT WAS IN THE PROPER RANGE. AFTER A SHORT WAIT WE RESTARTED THE CAN AND THE POWER STEERING SEEMED TO BE OPERATING. *TR

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - CAMBRIDGE, MA

    WHILE I WAS DRIVING MINI 2003 (ODO: 74K) ON I-90 HIGHWAY AT 70MPH, SUDDENLY THE POWER STEERING WHEEL STOPPED WORKING ON JUNE 28, 2012. I BARELY MADE TO EXIT FROM THE HIGHWAY, AND GOT HOME. NEXT DAY, THE CAR WAS SENT TO THE BMW-MINI DEALERSHIP, AND ASSESSED THE FAILURE OF POWER STEERING PUMP. THEY KNOW THIS HAPPENS FREQUENTLY WITH MINI, BUT IT WAS NOT COVERED BY MANUFACTURERS. THE ONLY OPTION WAS TO REPLACE THE PART. THE PART WAS REPLACED AND THE COST WAS $1,200. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - LAS CRUCES, NM

    THE CAR SUDDENLY WOULD NOT ACCELERATE AFTER STOPPING AT A STOP SIGN, A VERY SERIOUS SITUATION. THE MOTOR WAS RUNNING, HOWEVER, THE CAR WOULD NOT MOVE. I HAD THE CAR TOWED TO THE DEALER WHO INFORMED US TODAY THAT THE CVT (TRANSMISSION) HAD TO BE REPLACED AT A COST OF $7000. WE ARE AWARE THAT THERE ARE NUMEROUS COMPLAINTS ON LINE REGARDING MINI COOPER CVT POWER TRAINS IN 2002 - 2006 MINI'S AND THAT THERE ARE APPARENTLY CLASS ACTION LAW SUITS IN CALIFORNIA AND NEW JERSEY AS MINI COOPER APPARENTLY IS REFUSING TO ISSUE A RECALL. IT DOES NOT SEEM WITHIN REASON THAT A CAR WITH LESS THAN 50,000 MILES SHOULD HAVE THE TRANSMISSION GO OUT. ALSO, IN THAT THERE ARE SUBSTANTIAL SIMILAR COMPLAINTS FROM OTHERS AND CLASS ACTION LAW SUITS PENDING, THIS DOES NOT SEEM TO BE AN ISOLATED INCIDENT. I STRONGLY BELIEVE THAT MINI COOPER SHOULD ADMIT THAT ITS CVT POWER TRAIN IS FAULTY AND ISSUE AN IMMEDIATE RECALL. THANKS FOR YOUR ATTENTION TO THIS COMPLAINT. *TR

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S
    - VALLEY PARK , MO

    MY CAR STARTED MAKING A WEIRD NOISE IN THE FRONT OF THE CAR NEAR THE ENGINE WHEN I TURNED IT ON. THEN IT CONTINUED TO MAKE THE LOUD NOISE AS I DROVE. I TOOK THE CAR TO THE DEALER AND THEY SAID THE TIMING CHAIN STRETCHED AND CAUSED THE GUIDE RAIL TO BREAK, WHICH FELL INTO THE OIL PAN. THE DEALER SAID I WAS LUCKY MY ENGINE DIDN'T LOOK UP WHILE I WAS ON THE HIGHWAY. THIS WAS A $2100 FIX ON A 4 YEAR OLD CAR WITH 53,000 MILES. *TR

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER
    - LA CRESCENTA, CA

    THE STEERING WHEEL LOCKS. IT FIRST BEGAN LOCKING WHEN I TURNED IT ON. I DIDN'T THINK ANYTHING OF IT SINCE IT UNLOCKED A MINUTE LATER. THEN A MONTH LATER IT HAPPENED AGAIN. IT STARTED TO HAPPEN ONCE A MONTH AND JUST LIKE THE FIRST TIME IT UNLOCKED. HOWEVER, AS OF LAST MONTH IT HAS JUST LOCKED AND WON'T UNLOCK. THE 2004 AND 2005 HAD RECALL ON THE STEERING WHEEL. I FEEL THAT 2006 HAS THE SAME ISSUE. IT SHOULD ALSO BE RECALLED. HOW DO I KNOW THAT THEY HAVE NOT USED THE 2004 OR 2005 PART ON THE STEERING WHEEL? THIS IS A MAJOR SAFETY ISSUE, AND IT CAN CAUSE MAJOR CAR ACCIDENTS. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - IRMO, SC

    TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER AIR BAG OFF INDICATOR ILLUMINATED WITH AN OCCUPANT POSITIONED IN THE SEAT. IN ADDITION, THE FAILURE WOULD OCCUR EVEN WHEN AN OCCUPANT WAS NOT PRESENT IN THE FRONT SEAT. THE ILLUMINATION NO LONGER CONTINUED WHEN THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THE PASSENGER SEAT MAT SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE