MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 MINI COOPER CONVERTIBLE- EDMONDS, WA
LAST THURSDAY MAY 10, 2012 I WAS DRIVING HOME AND SUDDENLY AND WITHOUT ANY WARNING, I LOST THE STEERING POWER FUNCTION; THE STEERING WHEEL GOT TOTALLY RIGID AND ALMOST IMPOSSIBLE TO MANIPULATE; WITH A HUGE EFFORT AND VERY CAREFULLY, I COULD ARRIVE AT HOME. I AM LUCKY THAT I AM AN EXPERIENCED DRIVER. AFTER SWITCHING OFF AND ON THE CAR THE POWER STEERING WAS WORKING FINE AGAIN. THE PROBLEM HAS BEEN INTERMITTENT SINCE THEN; WE ARE DEALING WITH MINI COOPER AND ITS AUTHORIZED DEALER RIGHT NOW TO GET THE CAR REPAIRED BUT SO FAR THE EXPERIENCE WITH THEM HAS BEEN TRAUMATIZING. I RESEARCHED IN INTERNET AND I FOUND MULTIPLE COMPLAINTS ABOUT THIS ISSUE FOR THE MINI COOPER MODELS BETWEEN 2002-2007; I CONTACTED MINI COOPER AND MY HUSBAND TOOK THE CAR TO THE AUTHORIZED DEALER THIS MORNING BUT THEY DO NOT WANT TO ASSIST US WITH THIS LIFE- THREATENING ISSUE; THE CUSTOMER SERVICE HAS BEEN AWFUL HERE AND UNCONSIDERED. *JS
Source: NHTSA WEB SITE -
2005 MINI COOPER S- BEVERLY HILLS, MI
I STARTED THE CAR COLD BEFORE HEADING OUT AND THE POWER STEERING WAS COMPLETELY OUT. AFTER SEVERAL MINUTES IT STARTED WORKING AGAIN, ALTHOUGH NOT WITH THE FULL ASSIST. SINCE THIS TIME, EVERY TIME I START UP THE CAR, I HAVE A VARYING DEGREE OF ASSIST FOR THE FIRST COUPLE MINUTES OF DRIVING IT. *JS
Source: NHTSA WEB SITE -
2003 MINI COOPER- CORNING, NY
LOUD NOISE IN TRANSMISSION - LEADS TO TRANSMISSION FAILURE WHILE DRIVING MANY COMPLAINTS INDICATING THIS HAPPENING WHILE IN TRAFFIC ARE ON A COUPLE WEBSITES - MAIN SITE: HTTP://NEWMINI.WORDPRESS.COM/2008/01/08/MINI-COOPER-TRANSMISSION-PROBLEMS/ ALSO MANY ON: HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/MINI.HTML
Source: NHTSA WEB SITE -
2005 MINI COOPER CONVERTIBLE- BOYNTON BEACH, FL
SEAT SENSOR FOR THE PASSENGER AIR BAG CHILD DISABLING FEATURE FAILED AND REQUIRED REPLACEMENT OF THE ENTIRE SEAT. DEALER ESTIMATE WAS $1300 FOR THE REPLACEMENT SEAT AND LABOR. DEALER ADMITTED THAT IT HAS BEEN A COMMON OCCURRENCE IN SEVERAL BMW MODELS. THE CAR ONLY HAS 32000 MILES ON IT. NO WARRANTY COVERAGE WAS OFFERED. *TR
Source: NHTSA WEB SITE -
2003 MINI COOPER S- ARCHBOLD, OH
WHILE DRIVING, IT FELT AS THOUGH MY POWER STEERING HAD GONE OUT. I CONTINUED TO DRIVE TO MY LOCATION. ONCE IN THE PARKING LOT, STEERING BECAME NEAR IMPOSSIBLE, ESPECIALLY WHILE GOING AT VERY SLOW SPEEDS. WHEN I WENT TO BACK OUT OF MY PARKING SPOT THAT EVENING, IT WAS UNABLE TO BE DONE, CAUSING ME TO CALL A TOW TRUCK TO TOW MY CAR. *TR
Source: NHTSA WEB SITE -
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2005 MINI COOPER S- TREMPEALEAU, WI
ELECTRIC POWER STEERING PUMP FAILED WHILE I WAS IN A TURN AT 30 MPH. STEERING BECAME VERY HEAVY AND NEARLY CAUSED THE CAR TO LEAVE THE ROAD DUE TO GREATLY INCREASED REQUIRED STEERING EFFORT. SHUT CAR OFF AND CHECKED FLUID LEVEL. FLUID LEVEL FOUND TO BE FULL. RESEARCHED THE PROBLEM WHEN I GOT HOME AND FOUND THAT THIS IS A KNOWN SAFETY ISSUE WITH MINI'S. ADDITIONALLY, TRANSPORT CANADA HAS ISSUED A RECALL ALREADY ON THESE POWER STEERING PUMPS DUE TO CONTINUED FAILURES. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S- MURRIETA, CA
POWER STEERING CUTS OUT INTERMITTENTLY. POWER STEERING COMES BACK AFTER RESTARTING VEHICLE. THEN FAILS LATER AGAIN. *TR
Source: NHTSA WEB SITE -
2011 MINI COOPER COUNTRYMAN- ALBUQUERQUE, NM
TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT SHE PLACED A CUP IN THE CUP HOLDER AND SOMETHING PUNCTURED A HOLE IN THE CUP, CAUSING LIQUID TO LEAK. A FEW DAYS LATER, THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THEY NEEDED TO REPLACE THE SHIFT ASSEMBLY. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 7,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MINI COOPER S- ATLANTA, GA
POWER STEERING PUMP FAILED WHILE DRIVING. LUCKILY INCIDENT HAPPENED AT LOW SPEED. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S- CLERMONT, FL
MY 2005 MINI COOPER S OUT OF NO WHERE BURIED THE NEEDLE ON THE THERMOSTAT AND WAS COMPLETELY OVERHEATED. UNABLE TO DRIVE ANY FURTHER AS I SMELT SMOKE AND POSSIBLY A SWEET SMELL COMING FROM THE ENGINE. HAD IT TOWED TO A MECHANIC AND HAVE NOW SEEN THAT THIS IS AN ITEM THAT HAS BEEN RECALLED ON ALL MINI COOPERS S FROM 2006 TO 2011, I FIND IT HARD TO BELIEVE THAT THE 2005 DOES NOT HAVE THE SAME PUMP ELECTRICAL CIRCUIT BOARD ETC. AS THOSE AND I FEEL THAT MY CAR SHOULD BE ALSO RECALLED FOR THIS ITEM. OBVIOUSLY, I CAN NOT DRIVE IT AND THE PRICE IS OUTRAGEOUS TO FIX IT. *TR
Source: NHTSA WEB SITE