MINI Complaints

POWER STEERING STARTED FAILING APPROX. 3000 MILE AGO, AT LOWER SPEEDS THE POWER STEERING WOULD FAIL. NEEDED TO RESTART THE CAR TO HAVE POWER WORK AGAIN. FINALLY THE POWER STEERING FAN WOULD STAY ON WHEN THE CAR WAS TURNED OFF. TOOK THE CAR TO MINI DEALERSHIP, TECHNICIAN WAS APPROX. 30 FEET FROM CAR AND HE HAD A DIAGNOSIS . POWER STEERING PUMP HAD FAILED AND SO DID THE POWER STEERING FAN UNIT. SINCE THE CAR DID NOT PROPERLY SHUT DOWN I HAD TO REPLACE THE BATTERY. I HAD CONTACTED MINI USA WHEN THE PROBLEM STARTED AND THEY WOULD NOT DO ANYTHING UNTIL THE COULD REPLICATE THE ISSUE OF THE POWER STEERING FAILING. THIS WENT NOWHERE FAST. WHEN PUMP AND FAN FINALLY AGAIN THEY STILL WOULD NOTHING FOR ME AND WOULD NOT ACKNOWLEDGE ANY ISSUES WITH THE CAR. *TR

POWER STEERING FAILED WHILE IN TRAFFIC JAM. VEHICLE EXTREMELY HARD TO STEER. FOURTH INCIDENT OF THIS HAPPENING. THIS IS THE SECOND COMPLAINT FILED WITH NHTSA. OWNER WAS CONTACTED BY BMW IN AUGUST 2011 FOR COMPLAINT REVIEW, BUT OWNER HAS NOT HEARD BACK FROM THEM AND CANNOT GET THROUGH TO TELEPHONE NUMBER GIVEN BY BMW. *TR

WHILE DRIVING MY 2005 MINI, THE POWER STEERING WENT OUT WITHOUT WARNING. THIS HAS OCCURED NUMEROUS TIMES WHILE DRIVING ON THE HIGHWAY. ONCE THE VEHICLE COOLS OFF, THE POWER STEERING FUNCTIONS NORMALLY. *TR I HAVE CONTACTED THE MINI DEALERSHIP ABOUT THIS PROBLEM TO SEE IF THERE HAVE BEEN ANY RECALLS ISSUED, WHICH THERE HAVE NOT. IT'S OBVIOUS THAT THIS IS A VERY SERIOUS PROBLEM AND MANY OTHERS HAVE EXPERIENCED IT AS WELL. CAN SOMEONE EXPLAIN TO ME WHY A "RECALL" HAS NOT BEEN ISSUED?

OCCASIONAL POWER STEERING FAILURE. AT FIRST IT OCCURRED MOSTLY AT START UP FOR LESS THAN A MINUTE. AFTER CALLING THE DEALER FOR INFO, I ADDED FLUID, TURNED THE WHEEL TO LOCK IN BOTH DIRECTIONS AND THAT SEEMED TO HELP FOR A COUPLE WEEKS. THE ISSUE HAS SINCE RETURNED, ABOUT 1 OCCURRENCE PER WEEK. MOST RECENTLY I HAD NO POWER STEERING FOR THE ENTIRETY OF A ~30 MINUTE DRIVE. I'M CONCERNED THAT THE STEERING WILL FAIL MID-TURN, PARTICULARLY WHILE DRIVING DANGEROUS MOUNTAIN ROADS. DOES THE PUMP NEED TO BE REPLACED OR IS THIS AN ELECTRICAL ISSUE AS DESCRIBED IN EXISTING COMPLAINTS? *TR

POWER STEERING PUMP FAIL. NO CHECK ENGINE LIGHT OR ANY WARNING LIGHT. FOUND OUT THAT ITS NOT WORKING WHILE DRIVING!!! I COULDN'T TURN MY STEERING WHEEL IT BECAME VERY STIFF. ITS VERY DANGEROUS AND VERY EXPENSIVE TO REPLACE. ABOUT $900 FOR THE PART ONLY! *TR

THE CAR HAS BEEN HAVING ISSUES WITH THE POWER STEERING ASSIST. THE POWER STEERING ASSIST GOES OUT INTERMITTENTLY MAKING IT DANGEROUS TO DRIVE IN THE TRANSITION FROM POWER STEERING ASSIST TO MANUAL STEERING. I HOPE THIS ASSISTS THE INVESTIGATION INTO THIS ISSUE. *TR

MY POWER STEERING WENT OUT TODAY WHILE DRIVING. IT WAS ONE OF THE MOST SCARY EXPERIENCES I HAVE EVER HAD. I ADORE MY LITTLE CAR, BUT TODAY IT MADE ME SO SCARED I AM NOT SURE I AM OK DRIVING HER ANY MORE. WHILE DRIVING ON A LOCAL ROAD, I NOTICED THAN MY STEERING WHEEL WAS VERY STIFF. I STARTED TO TURN INTO THE LEFT-TURN LANE AND COULD BARELY DO IT, THEN TRIED TO TURN LEFT AND ALMOST HIT THE CARS AROUND ME BECAUSE I HAD TO USE ALL OF MY STRENGTH TO MAKE THE TURN. MY POWER STEERING WENT WITHOUT ANY WARNING, NONE. I HAVE NEVER EXPERIENCED SOMETHING LIKE THIS BEFORE, I HAD NO IDEA WHAT WAS HAPPENING. I IMMEDIATELY LOOKED ONLINE WHEN I GOT HOME TO LEARN MORE ABOUT WHAT HAPPENED AND HOW MUCH THIS REPAIR WILL COST AND WAS AMAZED AND VERY DISAPPOINTED TO SEE SO MANY SIMILAR ACCOUNTS BY OTHER 2004 COOPER OWNERS. I FEEL LUCKY AFTER READING OTHERS STORIES THAT IT HAPPENED TO ME ON A LOCAL ROAD CLOSE TO HOME. I ALSO JUST LOOKED IN MY FILE AND SEE THAT MY POWER STEERING COOLING FAN WAS REPLACED 9 MONTHS AGO WHEN MY CAR WAS AT THE DEALERSHIP FOR OTHER REPAIRS. MINI / BMW, HOW CAN YOU IGNORE THIS INCREDIBLE ISSUE AND DANGER? *TR

WHILE DRIVING DOWN STRAIGHT ROAD STEERING BEGAN TO INTERMITTENTLY "TIGHTEN UP" AND BECOME DIFFICULT TO MANAGE. ROAD AND WEATHER CONDITIONS WERE CLEAR AND DRY. NEXT MORNING POWER STEERING ASSIST FAILED COMPLETELY WHILE BACKING OUT OF DRIVEWAY, CAUSING VEHICLE TO ALMOST HIT A FENCE. VEHICLE HAD BEEN GARAGED ALL NIGHT AT AMBIENT TEMPERATURES. POWER STEERING UNEXPECTEDLY RETURNED TWO MILES LATER, CAUSING DRIVER TO OVER-CORRECT BECAUSE OF THE SUDDEN RETURN OF POWER STEERING ASSIST. THE INTERMITTENT NATURE OF THIS FAILURE IS THE MOST CONCERNING SAFETY ISSUE, AS THE DRIVER IS UNAWARE THAT EFFORT REQUIRED TO CHANGE LANES OR NAVIGATE A TURN MAY CHANGE DRASTICALLY AND UNEXPECTEDLY. OVER-CORRECTION IN TRAFFIC IS FRIGHTENING. VEHICLE HAS NOT BEEN SUBJECTED TO UNUSUAL OR EXTREME DRIVING CONDITIONS. *TR

WHILE DRIVING THE POWER STEERING INEXPLICABLY WENT OUT WITHOUT WARNING MAKING STEERING AND CONTROLLING THE VEHICLE DIFFICULT. THE PROBLEM WAS POTENTIALLY QUITE DANGEROUS DUE TO ITS UNEXPECTED NATURE. IF I WAS NOT TRAVELING STRAIGHT AT THE TIME OF THE FAILURE WHICH SHOWED ITSELF AS I BEGAN MY NEXT TURN AND HAD BEGUN A TURN WHEN THE SYSTEM FAILED IT WOULD HAVE BEEN ALMOST IMPOSSIBLE TO CONTROL THE CAR. SERIOUS AND DANGEROUS ISSUE. *TR

POWER STEERING INTERMITTENT. GENERALLY, IT WILL GO OUT AFTER DRIVING 20-30 MINUTES, HOWEVER, IT HAS FAILED TO TURN ON WHEN STARTING IN THE MORNING ON OCCASION. IN BOTH CASES, TURNING OFF THE ENGINE AND RESTARTING BRINGS THE POWER STEERING BACK ON. IT LOOKS LIKE THIS IS RELATED TO INVESTIGATION EA11005. *TR