MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 MINI COOPER CONVERTIBLE- SEVERNA PARK , MD
THE CAR LOST POWER STEERING INTERMITTENTLY LASTING DIFFERENT LENGTH OF TIMES. THE STEERING WAS EXTREMELY HARD TO MOVE. THIS OCCURRED AS I WAS DRIVING 35 MPH WITH NO WARNING ON A LEFT HAND TURN. MINI DIAGNOSTICS IDENTIFIED THE POWER STEERING PUMP AND FAN NEEDED TO BE REPLACED AND SAID IT WAS INFACT THE SAME ISSUE BEING INVESTIGATED BY NHTSA BUT DECLINED TO ASSIST IN REPAIRS.. $1200.00... STANDING ONLY BEHIND THE 30,000MI/3 YR WARRANTY EXPIRATION. PLEASE RECALL THE 2005 MINI FOR THIS ISSUE... *TR
Source: NHTSA WEB SITE -
2008 MINI COOPER S- BOSSIER CITY, LA
TENSIONER ALLOWED TIMING CHAIN TO SLAP THE CHAIN GUARD, SUCH THAT PIECES OF THE CHAIN GUARD EVENTUALLY GOT CAUGHT IN THE TIMING CHAIN AND THE CAR WAS OFF TIME AND OFF CAMBER. PIECES OF THE CHAIN GUARD WERE SPREAD THROUGHOUT THE VALVE HOUSING. REPLACED TENSIONER AND WHOLE TIMING CHAIN ASSEMBLY. 2ND TENSIONER LASTED ONLY 3 WEEKS. AM ON MY 3RD TENSIONER AND HOLDING MY BREATH. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER- FORT WAYNE , IN
POWER STEERING FAILURE. VERY DIFFICULT TO STEER TO BACK UP OR DRIVE. AFTER SHUTTING OFF AND RESTARTING CAR TWICE THE POWER STEERING IS WORKING AGAIN. CAR IS UNSAFE IF POWER STEERING FAILS AT ANY SPEED. COULD CAUSE LOSS OF CONTROL RESULTING IN INJURY OR DEATH. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S- LAKE HAVASU CITY, AZ
VEHICLE DARTING AROUND ON ROAD LIKE STEERING STOPS THEN STARTS BACK UP,ACCELERATION DARTS LEFT , DECELERATION DARTS RIGHT. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER- FREDERICK, MD
COMPLETE LOSS OF POWER STEERING WHILE IN ONCOMING TRAFFIC LANE DURING OVERTAKING ON TWO LANE ROAD. STEERING REQUIRED AN EXTREME AMOUNT OF EFFORT. BARELY MANAGED TO MOVE BACK TO RIGHT HAND LAND BEFORE GETTING DANGEROUSLY CLOSE TO ONCOMING TRAFFIC. POWER STEERING DID NOT RECOVER FOR ANOTHER 2.5 MINS OF DRIVING. PULLED OVER TO SIDE OF ROAD, TURNED CAR OFF, ON AGAIN, POWER STEERING RETURNED. ELECTRIC POWER STEERING PUMP NOW RUNS CONTINUOUSLY EVEN WHEN KEY IS TURNED OFF. INDICATIVE OF ELECTRIC POWER STEERING PUMP CONTROLLER FAILURE. I CONTINUE TO HAVE CONCERNS THAT POWER STEERING MAY CUT OUT AT ANY TIME AGAIN, AND THAT IF THE PUMP CONTINUES RUNNING CONSTANTLY EVEN WHEN THE KEY IS REMOVED IT MAY START A FIRE AT SOME POINT. I HAVE TO DISCONNECT THE NEGATIVE TERMINAL OF THE BATTERY TO PREVENT THE PUMP FROM RUNNING CONTINUOUSLY. *TR
Source: NHTSA WEB SITE -
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2005 MINI COOPER S- CHESAPEAKE, VA
WAS DRIVING IN TRAFFIC ON INTERSTATE 95 WHEN POWER STEERING FAILED WITHOUT WARNING. CAR BECAME VERY DIFFICULT TO DRIVE. PULLED OFF ROAD, CHECKED FLUID LEVELS AND COULDN'T FIND ANY OBVIOUS PROBLEMS. POWER STEERING CAME BACK ON WHEN RESTARTED CAR. POWER STEERING STAYED ON FOR REST OF DRIVE, BUT HAS GONE OUT SEVERAL TIMES SINCE. ALWAYS COMES BACK IF TURN OFF CAR AND RESTART. *TR
Source: NHTSA WEB SITE -
2006 MINI COOPER- PUNTA GORDA, FL
BOTH THE PASSENGER SEAT BELT LIGHT AND THE AIRBAG SYSTEM LIGHT ILLUMINATE WHILE SEAT IS OCCUPIED INDICATING THE SYSTEM IS NOT OPERATIONAL AND MAY NOT FUNCTION IN A CRASH. INTERNET RESEARCH REVEALS MANY COMPLAINTS TO BMW CONCERNING THIS PROBLEM IN THE 2006 MINI. MANUFACTURER DEALERSHIPS WILL NOT DIAGNOSE WITHOUT A LARGE FEE. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER- CHICAGO, IL
THE AIRBAG LIGHT SAYING THAT THE AIRBAG IS TURNED OFF HAS BEEN TURNING OFF AND ON FOR A WHILE. PROBABLY SEVERAL YEARS. IN THE LAST FEW MONTHS, THE SEAT BELT SIGNAL WILL ACTIVATE EVEN WHEN NO ONE IS SEATED IN THE PASSENGER SEAT. IT USUALLY HAPPENS RIGHT AFTER THE PASSENGER HAS EXITED THE VEHICLE. THE ONLY WAY TO STOP IT IS TO BUCKLE THE SEAT. THEN THE AIRBAG WARNING LAMP ON THE DASHBOARD WILL TURN ON AS WELL AS THE "AIRBAG LIGHT IS OFF" SIGNAL. SOMETIMES BOTH STAY ON FOR A WHILE. THERE IS NO WAY OF KNOWING WHEN AND IF THE AIRBAGS ARE ACTUALLY WORKING WHEN I HAVE A PASSENGER IN MY CAR, WHICH IS FRIGHTENING TO ME. I HAD MY MECHANIC RUN DIAGNOSTICS AND HE FOUND THAT THERE'S A TSB FOR THIS VERY PROBLEM ON 2005 MINIS. IT REQUIRES REPLACEMENT OF THE SENSOR MAT. I CALLED THE DEALERSHIP WHERE I BOUGHT THE CAR TO VERIFY WHETHER SUCH A KEY SAFETY COMPONENT OF THE CAR SHOULDN'T BE UNDER SOME EXTENDED WARRANTY AND WAS TOLD NO IT WASN'T. THE ONLY WAY TO REPAIR THE ISSUE IS TO REPLACE THE BOTTOM SEAT OF THE PASSENGER SIDE WHICH I WAS TOLD WOULD COST $650 + LABOR OF $400 OR SO. THEY ALSO TOLD ME THAT IF I ORDERED THE NEW SEAT AND HAD IT REPLACED BY MY MECHANIC AND THAT DIDN'T RESOLVE THE PROBLEM, THEY WOULD NOT TAKE BACK THE SEAT. THE ONLY WAY IT WOULD BE COVERED IS IF I HAD THEM RUN THE DIAGNOSTIC FOR $95. I THINK IT'S OUTRAGEOUS THAT WITH SO MANY PEOPLE EXPERIENCING THIS SAME KEY SAFETY PROBLEM WITH THEIR CAR THAT THEY CAN GET AWAY WITH NOT EXTENDING THE WARRANTY TO THIS MODEL OR ELSE RECALLING THE ITEM. AND WHAT'S WORSE, THERE IS NO WAY TO BE ASSURED THAT EVEN WHEN THE LIGHTS ARE NOT ON, THAT THE AIRBAGS WILL ACTUALLY DEPLOY PROPERLY IN THE EVENT OF AN ACCIDENT. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER S- PALO ALTO, CA
WHILE EXITING THE FREEWAY THE STEERING SUDDENLY AND WITHOUT WARNING BECAME EXTREMELY HEAVY TAKING SIGNIFICANTLY MORE EFFORT THEN NORMAL TO JUST MOVE THE WHEEL SLIGHTLY. THE NEXT DAY THE POWER STEERING WORKED NORMALLY BUT THE FAN ON THE POWER STEERING PUMP CONTINUED TO RUN AFTER THE ENGINE WAS TURNED OFF. AFTER 5 MINUTES IN A PARKING LOT IT HAD DRAINED THE BATTERY TO THE POINT WHERE IT STRUGGLED TO START THE ENGINE. WHEN I RETURNED HOME I WAS FORCED TO DISCONNECT THE BATTERY UNTIL I CAN GET IT SERVICED. *TR
Source: NHTSA WEB SITE -
2011 MINI COOPER COUNTRYMAN- BRENTWOOD, NH
ON 12/2/11 THERMOSTAT HOUSING SENSOR FAILED AND REPLACE ON 1/18/12 SECOND ONE FAILED. ON 2/27/12 NOTICED OIL LEAK. INFORMED THAT THE SOLENOID LEAKING TO ENGINE IS CURRENTLY BEING REPLACED. *TR
Source: NHTSA WEB SITE