MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 MINI COOPER S
    - PARKER, CO

    COLD START ISSUES AND EVENTUAL "CHECK ENGINE" TRIGGERED BY DEFECTIVE HIGH PRESSURE FUEL PUMP. DEALER REPLACED UNDER WARRANTY. ADDITIONAL PROBLEM WITH EXCESSIVE HEAT FROM ENGINE CAUSING WARPING OF PLASTIC HOOD SCOOP (3RD REPLACEMENT). *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - DALLAS, TX

    ON THREE OCCASIONS, MY 2005 MINI COOPER HAS HAD POWER STEERING FAILURE. EACH TIME, I WAS DRIVING AT SPEEDS BETWEEN 35-45MPH AND HAS PUT ME IN DANGEROUS POSITIONS WHERE I WAS UNABLE TO STEER MYSELF OUT OF MAJOR MATERIALS AND ONTO A SAFER ROAD. I AM NOT STRONG ENOUGH TO EASILY OVERPOWER MY VEHICLE'S STEERING. MY FIRST EXPERIENCE HAPPENED AS I WAS DRIVING 35MPH ON A BUSY ROAD AT PEAK HOUR. I WAS ON A FOUR LANE ROAD, TWO IN EACH DIRECTION. I WAS IN THE LEFT HAND LANE COMING UP TO MY APT WHEN MY STEERING WENT OUT. I WAS UNABLE TO MANEUVER TO THE RIGHT LANE TO PULL OVER DUE TO THE SHEER STRENGTH NEEDED AND HIGH TRAFFIC VOLUMES. I IMMEDIATELY PUT MY HAZARDS ON TO ALERT MOTORISTS AND SLOWED DOWN MY SPEED. I WAS LEFT STRANDED BEFORE A MAJOR CURVE IN THE ROAD. I WAS UNABLE TO MOVE MY CAR IN EITHER DIRECTION. A SECOND EXPERIENCE OCCURRED PRIOR TO A CURVE AS I WAS EXITING AN INTERSTATE HIGHWAY. AS I ATTEMPTED TO TURN THE WHEEL I NOTICED THE WHEEL WAS STIFF/RIGID. I COULD NOT MAKE THE CURVED EXIT RAMP AND BLOCKED TREMENDOUSLY HIGH SPEEDING EXITING TRAFFIC BEHIND ME. I BELIEVE THIS IS A SIGNIFICANT DANGER TO DRIVERS. PRIOR TO EACH INCIDENT, THERE WERE NO WARNINGS/LIGHTS INDICATING ISSUES OF ANY KIND. I WOULD SUGGEST AN INVESTIGATION, AS I WAS NOT ABLE TO FIND ANY RECALLS FROM MINIUSA. I HAVE SEARCHED THE INTERNET AND HAVE FOUND MANY FORUMS (USA & UK) OF MINI OWNERS DISCUSSING EACH OF THEIR INCIDENTS CAUSED BY POWER STEERING FAILURES. I STRONGLY BELIEVE THIS IS NOT AN ISOLATED PROBLEM AND COULD CAUSE GREAT HARM TO OWNERS. IT IS COMMON THAT ONCE AN ACCIDENT/DEATH HAS OCCURRED DUE TO FAULTY PARTS, A RECALL IS MADE. AN INVESTIGATION SHOULD BE MADE BEFORE THIS HAPPENS. *TR

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER
    - CAPE CORAL, FL

    TOOK CAR INTO DEALER AND THEY SAID THE POWER STEERING PUMP NEEDS TO REPLACED, WHICH WOULD COST $1050.00 FOR PARTS AND LABOR. PRIOR TO TAKING IT INTO DEALER, THE STEERING WHEEL LOCKED UP ON SEVERAL OCCASIONS, WHICH CAUSED ME TO USE ALL MY STRENGTH TO GET THE CAR TO STEER. ON FEBRUARY 5, 2012, THE STEERING WHEEL LOCKED UP, I PARKED THE CAR, AND THE POWER STEERING PUMP FAN RAN CONTINUOUSLY UNTIL IT DRAINED THE BATTERY. I HAVE READ ONLINE THAT MINI COOPER OWNERS ARE TRYING TO GET BMW TO RECALL THIS DEFECT, BUT THEY WILL NOT. I ALSO READ THAT NHTSA CHECKED INTO THIS, BUT I DO NOT KNOW WHAT THE OUTCOME WAS. *TR

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S
    - SHELBYVILLE, TN

    TIMING CHAIN COVER BROKE APART AND SPREAD THROUGHOUT THE ENGINE. I FEEL THIS IS A DEFECT. MINI & THE COMPANY THAT HANDLES THE EXTENDED WARRANTY IS REFUSING TO COVER. *TR

    Source: NHTSA WEB SITE
  • 2010 MINI COOPER S
    - CAPE CORAL, FL

    I HAVE OWNED THIS VEHICLE FOR 1 YEAR AND THREE MONTHS. I DID NOT HAVE THE CHOICE OF SELECTING ANY OTHER TIRE. MINI COOPER( BMW) PUT RUN FLATS ON VEHICLE BECAUSE THERE IS NO WHERE FOR A SPARE TIRE. I KEEP THE VEHICLE IN THE GARAGE AT A CONDO IN FLORIDA WITH NO ACCESS TO ANYONE. I HAVE 4250 MILES ON THE VEHICLE. I HAVE HAD THREE FLATS. MINI RELATED THAT I HAD THE OPPORTUNITY TO BUY A TIRE AND SUSPENSION WARRANTY WHEN NEW FOR 800.00 PLUS DOLLARS. I CAN'T REMEMBER THE LAST TIME I HAD ONE FLAT ON ANY OTHER VEHICLE. MY WIFE OR I HAVE USED THIS VEHICLE FOR LESS THAN 5 MONTHS AND THIS IS THE THIRD FLAT. MINI DENIES ANY DEFICIENCIES WITH THE TIRES BUT I DON'T BELIEVE THEM. THIS AVERAGES OUT TO A FLAT ABOUT EVERY 1400 MILES. MY FATHER GOT BETTER MILEAGE OUT OF RETREADS. STATISTICALLY IT SEEMS SIGNIFICANT AND THERE IS A DEFECT. PLEASE INVESTIGATE AND RESPOND. *TR

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER
    - DECATUR, GA

    POWER STEERING PUMP WENT OUT COMPLETELY WITHOUT WARNING AS I WAS DIVING AT A LOW SPEED. STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN, MAKING THE CAR VERY DANGEROUS TO MANEUVER OUT OF TRAFFIC AND PARK SAFELY. NARROWLY AVOIDED HITTING PEDESTRIANS DUE TO MY INABILITY TO TURN STEERING WHEEL. *TR

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER
    - HAZEL GREEN, AL

    I HAD ONLY HAD MY MINI FOR ABOUT TWO MONTHS AND WAS DRIVING FROM HUNTSVILLE, AL TO TUSCALOOSA, AL FOR AN EVENT FOR MY DAUGHTER. THE CVT WENT OUT AND I HAD TO RENT A VEHICLE TO GO. THEN WHEN I GOT IT FIXED THEY TOLD ME IT WOULD BE ABOUT 2,000.00 DOLLARS BUT WHEN I WENT TO PICK IT UP IT WAS 6,000.00. THEN ABOUT A MONTH AGO 1/2012 MY POWER STEERING STARTED MESSING UP AND TOOK TO MY MECHANIC. HE THOUGHT IT WAS HOPEFULLY JUST A LOOSE HOSE AND GOT IT WORKING AGAIN. HOWEVER TWO WEEKS AGO IT WENT OUT AGAIN AND HE CHECKED IT OUT AND THE POWER STEERING PUMP WAS TOAST. DOES NOT EVEN HAVE 100,000 MILES ON IT. I AM VERY DISAPPOINTED WITH IT. *TR

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - AUSTIN, TX

    MY POWER STEERING FIRST FAILED AS I WENT INTO A TURN ON A HIGHWAY. IT SUDDENLY BECAME VERY HARD TO CONTROL THE CAR, BUT LUCKILY IT STARTED WORKING AGAIN IN TIME FOR ME TO COMPLETE THE TURN AND NOT CRASH. I TOOK IT TO MY MECHANIC, WHO SAID IT COULD BE THE POWER STEERING, BUT TO WAIT AND SEE IF IT DOES IT AGAIN, AS THIS IS EXTREMELY EXPENSIVE TO REPAIR. THEN, TWO WEEKS LATER, THE POWER STEERING FAILED PERMANENTLY AS I WAS ATTEMPTING TO MAKE A TURN AFTER WAITING AT A STOPLIGHT. LUCKILY I WAS ABLE TO FORCE THE WHEELS TO TURN AND AVOID AN ACCIDENT, BUT NOW I WILL HAVE A COSTLY REPAIR BILL. I AM FORTUNATE THAT I WAS NOT INJURED IN THESE INCIDENTS BECAUSE I VERY EASILY COULD HAVE BEEN, ESPECIALLY WHEN IT FAILED ON THE HIGHWAY. *KB

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - KING OF PRUSSIA, PA

    TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION HESITATED IN A JERKING MOTION AND BEGAN TO DOWN-SHIFT INTO ANOTHER GEAR CONTINUOUSLY. IN ADDITION, THE ENGINE WARNING INDICATOR AND EP CODE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED DUE TO INTERNAL DAMAGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,416.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 MINI COOPER
    - FRANKLIN SQUARE, NY

    THE POWER STEERING STOPS WORKING WHILE DRIVING. RESTARTING VEHICLE WOULD CORRECT PROBLEM ,DANGEROUS BECAUSE IT IS RE-OCCURRING MORE FREQUENTLY . DEALERSHIP PRESENTLY REPLACING FAULTY PUMP OUT OF WARRANTY . YOUTHFULL - INEXPERIENCED DRIVER WARNING TO ALL!!! *KB

    Source: NHTSA WEB SITE