MINI Complaints

2008 MINI COOPER - MY TEMP LIGHT CAME ON/YELLOW AND THINKING JUST LOW AND ADDED MORE COOLANT. BUT IT KEEP GIVING ME THE LIGHT SIGNAL. I DIDN'T SEE ANY HOLE OR IS NOT DRIPPING ANY COOLANT. ON 01/06/12 I CALLED MINI COOPER OF LOVELAND COLORADO TO TAKE MY CAR IN FOR SERVICE BECAUSE MY TEMPERATURE LIGHT CAME ON TO YELLOW AND THEN RED. I WAS TOLD BY THE MINI COOPER DEALERSHIP, I HAVE A HOLE IN MY COOLANT PIPE AND NO ONE KNOWS WHY. SO, ON THE WAY HOME, MY CAR STARTING TO SMOKE BAD AND MY CAR STOPPED RUNNING. IT OVER HEATED. THE LAST PEOPLE TOUCHED MY CAR WAS 6 MONTHS AGO TO GET MY OIL CHANGED FROM THE MINI COOPER DEALERSHIP. WHAT'S WEIRD ABOUT IT, HOW AND WHY DID I GET A HOLE AND WHY MY CAR OVER HEATED? PLEASE I NEED HELP WITH THIS BECAUSE NOW, IT'S COSTING ME OVER 2500 TO GET MY PROBLEM FIX.

POWER STEERING PUMP FAILED AND LOST STEERING ABILITY. THE RELAY FOR THE COOLING FAN REMAINED IN THE CLOSED POSITION CAUSING THE BATTERY TO FAIL. I HAD TO REPLACE THE POWER STEERING PUMP AND BATTERY. THERE HAVE BEEN MANY COMPLAINTS OF THE SAME PROBLEM. THERE SHOULD BE A RECALL TO FIX THIS BEFORE SOMEONE GETS KILLED.

COMPLETE POWER STEERING FAILURE OCCURRED WHILE I WAS DRIVING AROUND A STREET CORNER! I WAS TRAVELING AROUND 15 MPH(NOT VERY FAST) AND I WAS FORTUNATE NOT TO HAVE AN ACCIDENT. THERE WAS ABSOLUTELY NO WARNING AND TOOK ME BY SURPRISE. *TR

I USE MY MINI COOPER THE NIGHT BEFORE PARKING IT AT AROUND 10:00PM THE NIGHT OF DECEMBER 22ND, 2011. THE NEXT MORNING WENT TO WORK AS USUAL BY MASS TRANSIT. AT AROUND 8:00AM I RECEIVED A CALL FROM MY NEIGHBOR TELLING ME THAT MY CAR WAS ON FIRE. THE SUPERINTENDENT OF MY BUILDING HAD SEEN THE CAR SMOKING AND BY THE TIME HE CAME BACK TO GRAB AN EXTINGUISHER THE CAR HAD CAUGHT ON FIRE. THE FIRE WAS PUT OF IN SHORT TIME AND THE FIRE DEPARTMENT ASSURED THE FIRE WAS OFF SPREADING FIRE RETARDANT, A POWDER TALC LIKE OVER THE AREA THAT CAUGHT FIRE. THE FIRE WAS OVER THE RIGHT SIDE GRILLE BETWEEN THE WINDSHIELD AND HOOD. THE ESTIMATE OF RECORD PREPARED BY GEICO ADJUSTER DESCRIBES DAMAGES IN THE INSTRUMENT PANEL, DASH PAD CROSSMEMBER, SUPERCHARGER, AIR GRILLE AND MUCH MORE PARTS. THE CAR HAS BEEN CONSIDERED TOTAL LOSS BY GEICO AND CURRENTLY GOING THROUGH THE PROCESS TO TRY TO SETTLE BUT HAVEN'T BECAUSE THE ESTIMATE THEY GAVE ME FOR THE VALUE OF THE CAR IS VERY LOW COMPARED TO WHAT I PAID FOR IT AND THE LOW MILEAGE OF IT. THIS IS TERRIBLE SINCE I HAVE NOT FINISH PAYING THE CAR, I'M SHOCKED A CAR CAN CATCH FIRE BY ITSELF I WOULD APPRECIATE IF SOMEONE CAN HELP ME WITH THE PROBLEM OF MINI COOPERS CATCHING WHILE PARKED A RECALL FOR THE SAME PROBLEM IS ALL OVER THE INTERNET TODAY JAN 17TH, 2012. OR GUIDE ME IF THE INSURANCE COMPANY WILL DO SOMETHING REGARDING THE RECALL, ALTHOUGH THEY ARE NOT RECALLING THE MODEL OR YEAR MY CAR WAS MADE. *TR

VEHICLE PRODUCES LOUD METALLIC SOUNDS FROM THE LEFT SIDE OF THE ENGINE ON COLD START. MINI USA HAS REPEATEDLY STATED THIS IS OKAY, HOWEVER NOW AT 25000 MILES THE NOISE IS CONSTANT AND LOUD. READING DATA FROM OTHER MINI OWNERS THIS PROBLEM IS NOW EXTREMELY COMMON ON ALL MINI COOPERS WITH THE 1.6L PRODUCED AFTER 2007. MINI HAS QUIETLY REPLACED NUMEROUS BELT TENSIONERS TO FIX THIS PROBLEM BUT REFUSES TO ADMIT THIS IS A LARGE ISSUE OVER THE ENTIRE FLEET OF VEHICLES. ISSUE RESULTS IN A $3-4K LABOR BILL TO REPAIR. *TR

AFTER RUNNING ERRANDS IN THE MORNING I PARKED MY CAR IN MY SPOT IN FRONT OF MY HOUSE. WHEN I WALKED AWAY THE CAR WAS SILENT. TWO HOURS LATER MY NEIGHBOR KNOCKED ON MY DOOR TO LET ME KNOW THAT MY CAR (WHICH HAD BEEN OFF AND PARKED FOR TWO HOURS) WAS MAKING A LOUD WHINING NOISE. I WENT OUTSIDE TO CHECK IT OUT, AND DETERMINED THAT THE NOISE WAS COMING FROM MY CAR WHILE IT WAS OFF. I IMMEDIATELY TOOK THE CAR, WHICH WAS DRIVING WELL AT THE TIME, TO MY LOCAL MECHANIC WHO COULD NOT DETERMINE THE CAUSE OF THE PROBLEM AND RECOMMEND THAT I SHOULD TAKE IT IMMEDIATELY TO THE MINI DEALERSHIP. WHEN I ARRIVED AT THE MINI DEALERSHIP THEY IMMEDIATELY TOOK MY CAR BACK. I WAS TOLD THAT MY POWER STEERING PUMP WAS FAILING AND OVERHEATING, WHICH CAUSED THE POWER STEERING FAN TO KEEP RUNNING WHILE THE CAR WAS OFF. THE SERVICE REPRESENTATIVE SAID THAT THIS HAPPENS TIME TO TIME, AND IF I HAD CONTINUED DRIVING THE CAR IT MAY OF CAUGHT ON FIRE. THE TECHNICAL WORDS ON THE WORK ORDER FROM THE MINI MECHANIC WERE, "SCANNED CAR FOR FAULTS, AFTER CHECKING CARS FAULT MEMORY IT WAS FOUND THAT THERE WAS A CURRENT FAULT FOR AN OPEN CIRCUIT ON THE ELECTRIC POWER STEERING PUMP." BOTH THE POWER STEERING PUMP AND FAN HAD TO BE REPLACED. *TR

THE PASSENGER AIR BAG LIGHT COMES ON INTERMITTENTLY. IT IS NOT COVERED UNDER WARRANTY. MINI SERVICE WANTS APPROXIMATELY $300 TO DIAGNOSE THE PROBLEM. *TR

WHILE I WAS DRIVING THE POWER STEERING ALL OF A SUDDEN WENT OUT THUS MAKING THE STEERING EXTREMELY HEAVY. IT CAUGHT ME BY SURPRISE. COULD BE DANGEROUS TO DRIVERS IF FAILURE OCCURS ON A TURN. POWER STEERING SHOULD NOT FAIL. *TR

I HAD TO REPLACE THE POWER STEERING PUMP AS IT HAD FAILED. IT FIRST FAILED WHILE I WAS ON A HIGHWAY OFF-RAMP AND NEARLY CRASHED. THE FAILURE WAS DUE TO THE POWER STEERING FAN SEIZING AND THEREFORE IT WAS NOT COOLING THE POWER STEERING PUMP. AFTER SOME INVESTIGATION OF MY OWN, I FOUND OUT THAT THE ROOT CAUSE OF THIS PROBLEM WAS THE LOW FAN SPEED RESISTOR FAILED ON THE ENGINE COOLING FAN. THE POWER STEERING FAN WILL ONLY ACTIVATE ONCE THE ENGINE COOLING FAN IS RUNNING. IF THE LOW FAN SPEED RELAY FAILS, THE ENGINE COOLING FAN WILL ONLY TURN ON AT 233F (HIGH SPEED FAN MINIMUM TEMPERATURE). ONCE THE ENGINE COOLING FAN TURNS ON AT 233F, THE POWER STEERING FAN WILL TURN ON TO COOL THE POWER STEERING PUMP. THE POWER STEERING FAN WILL BE TOO HOT AT THIS POINT AND WILL OVERHEAT ITSELF AND SEIZE. THE POWER STEERING FAN FAILURE THEN CAUSES THE POWER STEERING PUMP TO OVERHEAT AND FAIL. IF THE POWER STEERING FAN IS NOT REPLACED BEFORE THE POWER STEERING PUMP FAILS, THIS CAUSES THE ENTIRE HYDRAULIC SYSTEM FOR THE POWER STEERING SYSTEM TO FAIL AS WELL AND LEAK HYDRAULIC FLUID. IF THE POWER STEERING SYSTEM FAILS, THIS CAN CAUSE THE POWER STEERING PUMP TO ULTIMATELY CATCH ON FIRE DUE TO IT OVERHEATING FROM LOW LEVELS OF HYDRAULIC FLUID. THE COMPLETE REPLACEMENT OF PARTS ALONE FOR THE POWER STEERING SYSTEM IS $1,296.35. THIS SYSTEM IS REQUIRED FOR DRIVING THE VEHICLE AT ANY SPEED AS IT IS A "POWER ASSISTED STEERING" SYSTEM, THUS MAKING IT VERY HARD TO CONTROL THE VEHICLE AT ANY SPEED. IF YOU VISIT ANY MINI FORUM (I.E. WWW.NORTHAMERICANMOTORING.COM OR WWW.MOTORINGALLIANCE.COM) YOU CAN FIND HUNDREDS OF POSTS ABOUT THE POWER STEERING SYSTEM FAILING IN MINIS. I REPLACED THE PUMP AND FAN ($876.46 PARTS COST), THEN HAD TO REPLACE THE ENTIRE SYSTEM ($1296.35 PARTS COST) WHEN THE SYSTEM FAILED AGAIN BECAUSE OF THE LOW SPEED ENGINE FAN RESISTOR FAILING AND CAUSING THE ENTIRE PROBLEM. *TR

SHIFT MECHANISM FROZE ON SEVERAL OCCASIONS BEFORE GOING IN FOR SERVICE ON 1/6/12. UPON INSPECTION I WAS TOLD THAT REPAIR IS NOT CONSIDERED UNDER WARRANTY. DEALER CLAIMS THAT SOME COFFEE WAS SPILLED INSIDE OF CUP HOLDER AND LEAKED BELOW WHICH RESULTED IN SHORTING OUT OF A "WIRE CONNECTOR" AND REQUIRES THE REPLACEMENT OF THE "SHIFTER ASSEMBLY." REVIEWING SEVERAL COMPLAINTS FROM VARIOUS WEB SIGHTS I DETERMINED THAT THIS IS AN ONGOING PROBLEM WITH A NUMBER OF MINI OWNERS. IN FACT AN OWNER REPORTED THE EXACT SAME COMPLAINT BACK IN 2003 WHERE THE REPORTED LEAK WAS FROM A SCREW FASTENING THE CUP HOLDER TO ITS SUPPORTING UNIT. THIS IS OBVIOUSLY A SAFETY ISSUE: IF THE WIRES CAN "SHORT OUT" THEY THEN MAY CAUSE A DANGEROUS SITUATION TO DEVELOP AND IF THE SHIFTER FREEZES, THIS COULD RESULT IN AN EVEN MORE SERIOUS SITUATION. SINCE THE APPARENT LEAKING THROUGH THESE HOLDERS WAS EVIDENT TO MINI - FOR A NUMBER OF YEARS - WHY HAVEN'T THEY EITHER FIXED THE POTENTIAL LEAK SOURCE OR PRINTED A WARNING WITHIN THEIR MANUAL: "DON'T PUT ANY CUP, OR OTHER SUCH CONTAINER INTO THE CUP HOLDERS AS THIS MAY RESULT IN SERIOUS DAMAGE TO ELECTRICAL COMPONENTS." AREN'T "CUP" HOLDERS SUPPOSED TO BE DESIGNED TO HOLD CUPS SAFELY. SHOULDN'T THERE BE AN EXPECTATION THAT SOME LIQUID WILL SPILL OUT DURING USUAL DRIVING CONDITIONS? IF SO, WHY WAS THIS DESIGN FLAW NOT CORRECTED WITH CONSUMER COMPLAINTS OCCURRING FOR AT LEAST EIGHT YEARS? *TR