MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 MINI COOPER
    - OXNARD, CA

    WHILE DRIVING AT NORMAL SPEED AND APPROACHING A RIGHT HAND TURN THE VEHICLE'S STEERING STIFFENED. THUS, MAKING IT DIFFICULT TO MAKE THE TURN SAFELY. INSTEAD OF COMPLETING A TIGHT TURN INTO THE CLOSES LANE, I MADE A WIDE TURN INTO LANE 2. ONCE THE CAR WAS TURNED OFF, PARKED AND TURNED BACK ONE THE PROBLEM DID NOT PERSIST. *TR

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - SEMINOLE, FL

    WE HAVE A MINI COOPER COUPE 2003 WITH ONLY 30,000 MILES ON IT IN MINT CONDITION WHERE THE BELT FOR CVT TRANSMISSION DISINTEGRATED WITHOUT ANY WARNING LEAVING ME STRANDED IN THE MIDDLE OF A BUSY HIGHWAY AND PLACING ME AT RISK FOR INJURY. WE HAD PROVIDED GOOD MAINTENANCE FOR THE MINI BY CHANGING THE TRANSMISSION OIL WHEN WE FIRST PURCHASED THE VEHICLE AT 8000.00 MILES AND THEN AT 15000 MILES WITH HIGH GRADE SYNTHETIC OIL AT $100.00. TRANSMISSION SHOP WORKING ON OUR CAR INQUIRED ABOUT PARTS FROM BMW AND WAS TOLD THEY DO NOT SELL PARTS FOR THAT TRANSMISSION AND IF YOU WANT IT FIXED YOU HAVE TO PURCHASE A NEW TRANSMISSION IN A BOX FOR $6,000.00. I FEEL THAT THIS IS NOT AN OPTION IF THE TRANSMISSION IS ONLY GOING TO LAST 30,000 MILES. WHO CAN AFFORD SUCH A DISPOSABLE CAR? *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - CRESTWOOD, KY

    TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SEIZE WHILE DRIVING AT VARIOUS SPEEDS. WHENEVER THE FAILURE OCCURRED, THE CONTACT WOULD RESTART THE VEHICLE. ONCE RESTARTED, THE STEERING WHEEL WOULD OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MINI COOPER CONVERTIBLE
    - JACKSONVILLE, FL

    TL* THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT WARNING LIGHT ILLUMINATED UPON STARTING THE VEHICLE. THE FAILURE RECURRED ON AN INTERMITTENT BASIS WITH AND WITHOUT PASSENGERS SEATED IN THE SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS A WIRING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 34,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 MINI COOPER
    - SPARKS, MD

    UPON TURNING ON MY DRIVER'S SIDE HEATED SEAT, ONE PART OF MY BACK SEEMED TO BE GETTING EXTREMELY HOT. UPON TURNING AROUND, I SAW A SMALL HOLE HAD BEEN BURNED IN THE SEAT COVER AND WAS SMOLDERING AND SMOKING. I IMMEDIATELY TURNED OFF THE SEAT WARMER. IT TOOK MANY MINUTES TO COOL DOWN AND STOP SMOKING. THANKFULLY THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED. IF IT HAD BEEN IN MOTION, MY SAFETY WOULD CERTAINLY HAVE BEEN COMPRISED, AS I COULD HAVE SUSTAINED BURNS BEFORE PULLING THE CAR TO THE SIDE OF THE ROAD. THE DISTRACTION OF A BURNING SEAT IS ALSO NOT AN INSIGNIFICANT SAFETY HAZARD AS WELL. *TR

    Source: NHTSA WEB SITE
  • 2007 MINI COOPER S
    - CHICAGO, IL

    AFTER A COUPLE DAYS OF HEARING SOME RATTLING UNDER THE HOOD AFTER COLD STARTS, MY ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER AND THE MECHANIC SAID THAT A FAULTY TENSIONER HAD CAUSED THE TIMING CHAIN TO STRETCH OUT EXCESSIVELY AND IF IT'S NOT FIXED, MY ENGINE COULD SEIZE UP AT ANY TIME.. IT'S A $2,500 REPAIR. THIS IS RIDICULOUS, CONSIDERING THE CAR IS ONLY 4 YEARS OLD AND HAS JUST 30,000 MILES ON IT. I DID SOME RESEARCH AND FOUND THAT MANY MANY OWNERS OF MY SAME YEAR, MAKE AND MODEL ARE REPORTING THE EXACT SAME PROBLEM. IT IS A KNOWN ISSUE, YET MINI IS DOING NOTHING ABOUT IT. I CALLED MINI COOPER TO ASK ABOUT IT AND THEY ONLY GRUDGINGLY TOOK MY COMPLAINT. THEY SAID THEY WILL NOT DO A RECALL UNLESS THE FEDERAL GOVERNMENT DEMANDS IT, SO I'M ASKING YOU TO DO SO. I THINK THIS IS A SERIOUS SAFETY ISSUE (WHO KNOWS WHEN THE ENGINE COULD SEIZE UP) AND IT SEEMS TO BE SO WIDELY REPORTED, I CAN'T BELIEVE MINI IS IGNORING IT. I WOULD THINK THIS IS ABOUT TO BE A VERY SERIOUS PROBLEM, CONSIDERING OTHER 2007'S ARE JUST STARTING TO HAVE THESE PROBLEMS. PLEASE INVESTIGATE AND MAKE MINI DO THE RIGHT THING. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - MORROW, OH

    4/10/2008 AIRBAG LIGHT ON DASH CAME ON INTERMITTENTLY - MINI DEALER COULD NOT DUPLICATE PROBLEM 9/23/2008 AIRBAG LIGHT ON DASH CAME ON AND STAYED LIT - MINI DEALER FOUND MICRO-CRACKS IN OC3 SEAT MAT FAULT CODE FC71 STORED IN MR55K CHECKED FAULTS REPLACED OC3 SEAT MAT INSTALLED SEAT AND ENABLE SEAT MAT WITH GT1 CLEARED FAULTS SUMMER 2011 - AIRBAG LIGHT ON DASH CAME ON INTERMITTENTLY OCTOBER 2011 - AIRBAG LIGHT ON DASH CAME ON AND STAYED LIT 11/15/2011 - MINI DEALER REFUSES TO COVER UNDER WARRANTY, DESPITE KNOWN ISSUES WITH THIS COMPONENT HAVING A HISTORY OF BEING DEFECTIVE. *TR

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER S CONVERTIBLE
    - PANAMA CITY, FL

    THE PASSENGER SEAT AIR BAG WARNING LIGHT IS ON ALL THE TIME, INDICATING LESS THAN 25 LBS IS ON THE SEAT, EVEN THOUGH THERE IS NOTHING ON THE SEAT. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - SAN JOSE, CA

    RANDOM LOSS OF POWER TO POWER STEERING SYSTEM AT VARYING SPEEDS AND CONDITIONS. LOSS OF POWER STEERING CAN VARY IN TIMES FROM A FEW SECONDS TO A SEVERAL MINUTES. STEERING VEHICLE BECOMES EXTREMELY DIFFICULT TO TURN AND MAY RESULT IN AN ACCIDENT DUE TO LOSS OF POWER IN STEERING PUMP/SYSTEM. CONDITION SEEMS TO GO AWAY FOR A FEW HOURS TO A FEW DAYS. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - CRESTWOOD, KY

    THE FIRST INCIDENT HAPPENED AS I WAS MERGING ONTO THE INTERSTATE. I COULDN'T MOVE THE STEERING WHEEL AND THOUGHT MY CAR HAD DIED, BUT IT HADN'T AND THEN ALL WAS FINE SO I THOUGHT MAYBE I IMAGINED IT. THE SECOND INCIDENT WAS ON 11/11/11. I WENT TO PICK UP MY GRAND-DAUGHTER FROM SCHOOL. I TURNED THE CAR OFF AND WHEN I RESTARTED IT I COULD NOT PULL OUT OF THE SCHOOL LINEUP. I WAITED UNTIL ALL OTHER CARS LEFT AND DROVE FORWARD USING ALL MY MIGHT TO TURN THE STEERING WHEEL SO THAT I COULD PARK THE CAR WHILE I TRIED TO FIGURE OUT WHAT TO DO. I TURNED THE CAR OFF AND ON A FEW TIMES AND THEN THE STEERING WORKED. I DROVE MY GRAND-DAUGHTER HOME, SAFELY, THANK GOD, RETURNED HOME AND PARKED THE CAR IN THE GARAGE. I'M NOW TERRIFIED TO DRIVE IT AND UPON DOING RESEARCH ONLINE I REALIZE THAT I AM FAR FROM THE ONLY ONE WITH COMPLAINTS. THIS IS A VERY, VERY DANGEROUS PROBLEM. BEING UNABLE TO STEER PUTS NOT ONLY ME AND MY PASSENGERS IN DANGER BUT MANY OTHERS ON THE ROAD AS WELL..

    Source: PORTABLE SAFETY COMPLAINT FORM