MINI Complaints

The contact owns a 2013 Mini Cooper Hardtop. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's daughter owns a 2019 Mini Cooper S Clubman. The contact stated that while his daughter was driving at an undisclosed speed, she depressed the brake pedal, but the rear driver's side brake light failed to illuminate. The contact stated that he was driving behind his daughter when he noticed the failure. The vehicle was taken to an independent mechanic, and the rear driver's side brake light bulb was replaced; however, the failure persisted. The mechanic referred the contact to the dealer for assistance. Additionally, the contact stated that the vehicle failed to start. The vehicle was jumpstarted by AAA. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist unless NHTSA required that they do so. The failure mileage was unknown.

Digital instrument cluster of electric Mini SE (includes speedometer and battery/range information) turns off without warning while driving and does not turn back on until car is powered down for over half an hour. This has happened more than ten times. Vehicle was inspected by MINI dealer locally and no obvious equipment defect was identified, although they were able to replicate it happening. After disassembly and reassembly by dealer, issue stopped for about two weeks after car was returned to owner. Now it has begun again, to the point of turning off within a few minutes of driving every day, rendering car unusable as driver has no other speedometer in vehicle. After sitting for half an hour, the instrument cluster will turn on when the car is turned on next, only to go out again after a few minutes of driving. Other electronics in car do not appear affected and car operates normally.

found fault code:2BDL4 MONITORING POWER SUPPLY 3 SENSOR CY320 CONTROL UNIT LOGGING ECCENTRIC SHAFT SENSOR VOLTAGES OUTSIDE OF THRESHOLDS FOUND ENGINE CONTROL UNIT FAULTY

The contact owns a 2013 Mini Cooper S. The contact stated that upon starting the vehicle, there were no high beam headlights or fog lights, and the power windows were inoperable. The due for service symbol was displayed. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000.

The contact owns a 2007 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This has a major recall and won’t pass inspection. Engine light is on . I’ve called dealership and was told parts are on back order . Last year I was told the same thing before I received a letter in the mail.

* Component/ system that has malfunctioned and failed - The Driver side tail light circuit board and pig tail malfunctioned. The connector has corroded and the plastic plug housing looks melted on the earth / brown wire. This in return damages the the ground connection for the tail light rendering the turn signal the reverse light and the brake light inoperable on the effected side. YES, MY VEHICLE IS AVAILABLE FOR INSPECTION AT ANY TIME. *A driver behind an affected vehicle could be confused which could increase the risk of a crash. *The vehicle has been inspected by a licensed MINI Dealership. They failed to report two of the three nonworking rear lights that have failed due to the connector becoming corroded. The corroded plastic plug housing becomes melted on the earth / brown wire. This in return damages the the ground connection for the tail light rendering the turn signal and brake light inoperable on the effected side. In this case it is the rear driver side. *There was/ is no warning until long after the first second and/ or third rear light(S) were not operable. Intermittently (sometimes) a warning will popup when turning on the vehicle. The vehicle will not warn the driver about and and / or all three lights each and every time the vehicle is turned on. ALSO while the vehicle is in drive or in reverse , the driver will not have any warning what so ever that the three lights 1. The driver side rear break light 2. The driver side rear reverse light 3. The driver side rear turn signal are not working due to a malfunction. * note that there is a very strong burnt/melted smell that comes from the connector as well. I could smell it on my fingers after removing the connector so I could check the rear bulbs for replacement. Please note the 1st photo-this is how the dealership left my connector after their assessment. Additional photos are of the connector/ pig tail/ circuit board corrosion. Intermittent warrnings for some of the nonworking lights.

Second failure of the FRM electrical board on the drivers side (part # 61356827070) within a year. I have only owned the vehicle for 14 months. Mini dealer advised this is known problem - water entering the vehicle causing corrosion and malfunction of the FRM board. I was advised there IS a recall for this problem on several other Mini Cooper models but not for the Countryman S (vehicle I own). Estimate for repair is $1939 for the FRM board including labor AND $3,000 for the "water test" to determine where the leak is coming from. My son was driving the vehicle when electrical problem started. Driver window went down and could not be raised, turn signals would not operate and headlights could not be operated then went on and could not be turned (even when the key was removed) off which killed the battery. Vehicle was unsafe to drive. The vehicle is currently at the Mini dealer in Latham NY until we can figure out what to do. Certified Dealer technician confirmed FRM board malfunction advising it could not be repaired and had to be replaced. There was no indication or warning lights prior to the board malfunction.