MINI Complaints

The sensors do not work. The car does not tell me when oil is needed, when my tires are low. No sensors work in the car. The dealer, Mini Of Edison, states FOUND INTERNAL HARDWARE FAULTS. But are stating its costs 2300.00 to fix. This is a huge safety issue.Ive been having to guess when my oil is low and when my tires are low. This has been going on since September 2023, the car was only bought in May 2023.

The contact owns a 2009 Mini Cooper. The contact stated while driving approximately 30 MPH, the passenger occupant sensor light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the mat switch needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that there was a recall for the mat switch however, neither the VIN nor the vehicle was included. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.

[XXX]: Clear blue sky conditions. Cools temps 63 degrees. Driving 75 mph on [XXX] South of Sarasota FL,. 2:30 pm, low traffic a few average cars around me. I had the window slightly opened for a moment then closed it and turned the heat on low just to get some warmth. Within moments I experienced a deafening explosion and look up and see the Sunroof completely shattered. Glass all over me and the car. I have pictures to support. [XXX] highway did not have any debris on the roads. No trucks. A few average size vehicles. The event was Very scary and shocking. I maintained composure, exited the highway and went to ACE hardware. Purchased $34 dollars in heavy leather gloves, to remove glass. Duct Tape to secure remaining glass pieces and a small dust pan and hand broom. Drove vehicle to dealer and was informed it may not be covered as a defect. That is unbelievable and unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car was taken to shop for not wanting to start. And they said the junction box where the computer that runs the car had water damage due leak from windshield that was notified by mini visa tsb. I was told my car was not part of recall but showing the same signs. Please help.

The contact owns a 2013 Mini Cooper Clubman. The contact stated that while the vehicle was parked, the exterior lights started flashing. The contact attempted to turn off the lights however, the lights failed to turn off. There were no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System). The VIN was included; however, the parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 62,000. VIN tool confirms parts not available.

The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Mini Cooper. The contact stated while driving 60 MPH, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the passenger's side seat occupancy sensor. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 106,000.

I wrote to you before. My complaint number is/was:11559619. I never received a response from you. I explained in my previous complaint that I purchased a used car from Carvana in August of 2022. I bought a 2013 Mini Cooper S. This car comes standard with run-flat tires. When I took possession of the car there were 4 brand new tires on it. I drove the car for a year or so, and got a flat tire one night. There is no spare in this car because there is no room for a spare. I was stranded on the side of a busy highway with NON-run-flat tires and no spare because Carvana replaced the standard run-flats with non-run-flat tires. I had no way of knowing this until I got a flat and found myself stranded on the side of the road, alone, at night. Carvana never informed me that the tires they put on the car were not run flat tires, and they did not provide me with any type of flat tire pump or anything like that. They sold me an unsafe car! I am STILL driving a car with no spare and non-run-flat tires all because Carvana wanted to save a few bucks and figured I wouldn't find out until the 7-day or 30-day warranty had long ago expired. Carvana is guilty of selling an unsafe car. They know that the Mini Cooper comes with run flat tires and that there is no spare in the car, yet they didn't care and replaced the tires with cheaper non-run-flat tires. I have contacted Carvana multiple times but they just tell me that since I didn't report this issue within the 7-day return window I'm out of luck. How would I have known the tires they put on the car before selling it were not standard tires until I had a flat tire! I am not able to schedule my flat tire so that it happens within their short warranty window. I have contact the States Attorney General's office, the BBB, Consumer Affairs and eveyone tells me that they don't handle these types of complaints. I need you to help me get Carvana to replace the unsafe equip they put on the car with safe tires! PLEASE!!

I was notified in July 2023 by NHTSA of the potential failure of the Footwell Control Module and subsequent potential "thermal event which could increase the risk of a fire of injury." Apparently, a fix for this issue has not been developed yet. I am afraid to keep my car in the garage, which is attached to my house. 7 months. Does BMW engineering really not know how to replace this poorly-designed component?

My car is affected by this recall and I have no turn signals, dash lights, high beams, working windows, security system, or backup sensors. There are also codes thrown which prevents me from renewing my registration due to DEQ test failure. The dealership can’t do anything and BMW North America has done nothing to remedy things.