MINI Complaints

The contact owns a 2009 Mini Cooper S Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not contacted. The contact stated that the footwell area was very warm to the touch. The failure mileage was not available. VIN tool confirms parts not available.

When heading out of town, car wouldn’t accelerate even when I push on the gas so pulled over. Engine light came on for like 2 seconds. There wasn’t any warning lights prior to this incident. It won’t start at all which I know I need a new battery but I can’t figure out what else is wrong. I’ve called mini dealerships near me but they don’t have any remades I’d have to pay out of pocket which I can’t afford the part that recalled. That is my only vehicle I tried to wait until it was but I’m relying on coworkers to take me to work. I had my 2 children with me luckily we weren’t far out of town. I haven’t been able to take it anywhere since.

There are no open recalls on my car. I am needing physical proof/documentation that the recall part has been replaced. The car is having issues stalling/losing power while driving. The dealership claims there is nothing wrong with the car and if they can't recreate failure then the car is deemed fine to drive. This car was purchased for my 16yr old son as a daily driver. After multiple weeks of the car being at The Mini of Tempe Dealership, they released the car back to me because there is "nothing wrong" with the car. I took it to another specialized Mini mechanic in the area for a second opinion. This mechanic states the cause of intermittent failure is from the Auxillary Coolant Pump for the Turbo. This is the same part that was a safety recall for potential fire. I have no record of this part ever being replaced. As described in the recall, the car is at risk of fire. Recall campaign #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Seat belt warning for passenger seat stays on despite buckling the seat belt. I suspect the air bag deployment is therefore not functioning.

The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 20-30 MPH on a slight incline and depressing the accelerator pedal, the vehicle was sluggish and delayed while responding. The contact stated that the failure recurred while driving on a slight incline. The contact stated that a service warning light and the check engine warning light were illuminated. The local dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

The contact owns a 2009 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated that the windows failed to roll up or down intermittently. The manufacturer was made aware of the issue. The approximate failure mileage was 102,000. VIN tool confirms parts not available.

Rough car start & hiccups on commute to work after rain storm. Indicating multiple mis fires 300, 301, 302, 304,

UNKNOWN I was informed in July about the recall for my vehicle for the footwell control module. I have since taken my car in twice, the most being December 22, and they informed me that the fix for the recap was still not available. The recall was initially issued in May of last year, so it has been almost 8 months without being able to resolve the recall.

The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contacts daughter called the dealer but could not identify which dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Mini Cooper. The contact stated that while driving at various speeds, unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the footwell control module had failed. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and diagnosed that the footwell control module needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000. VIN tool confirms parts not available.