MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 MINI COOPER S
    - WEBSTER, TX

    POWER STEERING FAILS INTERMITTENTLY. FAILURE HAS OCCURRED NUMEROUS TIMES WHILE PARKING AND TWICE UNEXPECTEDLY WHILE DRIVING AND MAKING A RIGHT TURN. MAKES CAR HARD TO MANEUVER AND UNSAFE BECAUSE OF THE UNPREDICTABLE NATURE OF THE FAILURE. *TR

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - ENFEILD , CT

    TL*THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A LEFT OR RIGHT TURN THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND THE CURRENT MILEAGE WAS 82,426. UPDATED 05/03/11*LJ UPDATED 05/16/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MINI COOPER S
    - DAYTON, OH

    MY MINT CONDITION 2007 MINI COOPER S WAS DESTROYED BY FIRE ON 3/31/11. I HAD JUST DRIVEN IT 4.5 MILES TO WORK, PARKED IT, WHEN APPROXIMATELY 12-15 MINUTES LATER I WAS ALERTED BY THE COMPANY SECURITY DEPARTMENT THAT MY CAR WAS ON FIRE. THE TOWNSHIP POLICE AND FIRE DEPARTMENT WERE ALREADY ON THE SCENE PUTTING OUT THE BLAZE. THE CAUSE OF THE FIRE APPEARS TO BE ELECTRICAL AND STARTED IN THE ENGINE. MY PRISTINE CAR WITHOUT A SCRATCH OR DENT ON IT, HAD ONLY BEEN DRIVEN 15,000 MILES -- AND IT WAS DESTROYED. THE CAR HAD BEEN FAITHFULLY MAINTAINED AND I BELIEVED IT TO BE IN PERFECT RUNNING CONDITION. FORTUNATELY NO ONE WAS HURT AND NO OTHER CARS WERE DAMAGED. BUT WHAT IF THIS WOULD HAVE HAPPENED WHEN THE CAR WAS PARKED IN MY GARAGE? I WAS SHOCKED TO READ ONLINE THAT OTHER OWNERS HAVE SHARED SIMILAR EXPERIENCES AND THAT YOU CAN FIND NUMEROUS VIDEO CLIPS ON YOU-TUBE SHOWING MINIS ON FIRE. WHAT IS BMW DOING ABOUT THIS? UPDATED 08/17/11*BF UPDATED 02/02/2012 *LN *TR

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2005 MINI COOPER S
    - OAKLAND, CA

    ELECTRIC POWER STEERING PUMP & FAN FAILURE DURING LEFT TURN. SEVERAL THOUSANDS OF MINI COPPERS IN THE UK HAVE HAD SIMILAR RECALLS. IN FACT I DID FIND A RECALL FOR THE POWER STEERING PUMP FAN FOR FAULTY WIRES. I COULD FALL UNDER THE SAME RECALL, BUT BMW MINI DEALERS ARE STATING THAT IT WILL COST ME JUST FOR DIAGNOSTICS (ROUGHLY $90), THEY ALSO STATES THEY KNEW ABOUT A FILED COMPLAINT BUT SAID THEY COULDN'T EVEN LOOK AT THE FAN WITHOUT CHARGING ME. I DID FIND AFTER DAYS AND DAYS OF INTERNET SEARCHES THAT THEIR WAS A RECALL # ISSUED FOR THE FAN BUT COULD NOT LOCATE IT AGAIN. WEBSITE CITING BBC ARTICLE. WWW.NEWMINI.WORDPRESS.COM/?S=MINI+COOPER+POWER+STEERING+FAILURE. EVERYDAY I FEEL LESS AND LESS SAFE DRIVING MY MINI. THANKS. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER S
    - FARGO, ND

    WE PURCHASED OUR 2005 MINI COOPER LESS THAN A WEEK AGO. IT HAS 51,000 MILES ON IT. I WAS TRAVELING ON THE INTERSTATE FOR ABOUT AN HOUR. I TRIED TO TAKE AN OFF RAMP TO THE RIGHT TRAVELING ABOUT 60 MPH AND REALIZED THE POWER STEERING HAD FAILED. I APPLIED THE BRAKE AND BROUGHT THE CAR TO A STOP. I SLOWLY DROVE THE CAR TO A GAS STATION WHERE I TURNED THE CAR OFF. THE FAN CONTINUED TO RUN. I WAITED FOR ABOUT 10 MINUTES AND RESTARTED THE CAR. THE POWER STEERING WAS WORKING AGAIN. 2 DAYS LATER I WAS DRIVING IN TOWN ONLY 10 MINUTES AND THE POWER STEERING FAILED AGAIN. I WAS DRIVING IN FREEZING RAIN...THANK GOODNESS I WAS IN TOWN. IF THE STEERING HAD FAILED ON THE INTERSTATE WITH THESE WEATHER CONDITIONS THERE COULD HAVE BEEN A SERIOUS PROBLEM. I AM TAKING MY MINI INTO THE DEALERSHIP TOMORROW. WHEN WE BOUGHT THE MINI COOPER WE THOUGHT WE WERE BUYING A SAFE AND DEPENDABLE CAR..NOW IT LOOKS LIKE AN UNSAFE MONEY PIT. *TR

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER
    - YARDLEY, PA

    ON FEBRUARY 9, 2011, WE WERE INFORMED BY MINI SERVICE THAT THE SEAT OCCUPANCY SENSOR WAS FAULTY AND THAT IT WOULD COST US $1,245.00 PLUS TAX TO REPAIR AS IT IS NOT COVERED BY THE WARRANTY PACKAGE WHICH THEY SOLD US WHEN THE VEHICLE WAS PURCHASED IN 2007. MILEAGE OF VEHICLE AT THAT TIME WAS 46,810. THE LIGHT INDICATING THAT THERE WAS A PROBLEM WITH THE AIRBAG SENSOR OCCURRED MONTHS EARLIER, BUT WE DID NOT REALIZE THAT IT WAS INDICATIVE OF A SERIOUS PROBLEM AS SMALL CHILDREN DID SIT IN THAT SEAT FROM TIME TO TIME. ON MARCH 16, 2011, HYDRAULIC POWER STEERING PUMP ON VEHICLE FAILED. MILEAGE WAS 47,895.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2004 MINI COOPER
    - APPLE VALLEY, MN

    WHILE DRIVING MY 2004 MINI COOPER HOME FROM WORK ONE AFTERNOON, I BEGAN HAVING DIFFICULTY TURNING THE STEERING WHEEL. AFTER THE INITIAL FAILURE, THE PROBLEM CONTINUES TO REMAIN A CONSTANT WHEN TURNING AT ANY SPEED. THE POWER STEERING RESERVOIR HAS BEEN CHECKED AND IS LOW, BUT NOT EMPTY. I UNDERSTAND THAT A POWER STEERING PUMP FAILURE IS COMMON IN THIS YEAR, MAKE, AND MODEL OF MINI COOPER VEHICLES. THE VEHICLE CURRENTLY HAS JUST OVER 80K MILES. NO REPLACEMENT PARTS HAVE BEEN ORDERED AND NO REPAIRS HAVE BEEN MADE. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - OTTAWA, 00

    POWER STEERING VERY SUDDENLY FAILED! NEARLY CAUSED A SEROUS ACCIDENT WHEN NEGOCIATING A ROUNDABOUT. THE CAR IS NEXT TO IMPOSSIBLE TO MANOEUVER, ESPECIALLY AT A DEAD STOP, OR ROUNDING CORNERS. STEERING IS VERY HARD TO RETURN TO "MIDDLE" POSITION. *TR

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER
    - WASHINGTON , DC

    TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED WHILE DRIVING 50 MPH AND ATTEMPTING TO SHIFT INTO FOURTH GEAR TO INCREASE SPEED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT AS THE CLUTCH. THE DEALER REPLACED THE CLUTCH ASSEMBLY. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 34, 4000. UPDATED 05/24/11*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MINI COOPER S CONVERTIBLE
    - WASHINGTON DC, DC

    TL* THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE S. THE CONTACT STATED THAT COOLANT BEGAN TO LEAK FROM THE VEHICLE ABNORMALLY AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REPLACED THE THERMOSTAT WHICH HE FOUND TO BE FRACTURED. LATER, THE CONTACT BEGAN TO EXPERIENCE FAILURES WITH THE REAR BRAKES. THE DEALER REPLACED THE BRAKE PADS AND ROTORS AND LATER, THE CONTACT BEGAN TO EXPERIENCE AN ABNORMAL RATTLING FROM THE CLUTCH. THE DEALER THEN ADVISED THAT THE CLUTCH AND FLY WHEEL WOULD NEED TO BE REPLACED. THE DEALER ALSO ADVISED THAT THERE WAS A TECHNICAL SERVICE BULLETIN ISSUED BY THE MANUFACTURER (NHTSA ITEM NUMBER : 10025903- POWER TRAIN:MANUAL TRANSMISSION) REGARDING REPLACING THE CLUTCH WITH A NEWLY DESIGNED CLUTCH AND FLY WHEEL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 28,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE