MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 MINI COOPER S
    - CORTLANDT MANOR, NY

    DURING 2010 I EXPERIENCED THE POWER STEERING GOING ON AND OFF WHILE DRIVING THROUGHOUT THE YEAR. ALSO, SOMETIMES THE POWER STEERING WOULD NOT WORK RIGHT AT THE START UP. I THEN HAD TO TURN THE CAR OFF, AND RE-START IT. MY MECHANIC COULD NOT FIND A DIRECT PROBLEM. 3 DAYS AGO, JAN 2011, THE POWER STEERING FAILED COMPLETELY, AND MY CAR WAS NOT DRIVABLE, IT WOULD NOT START. MY MECHANIC EXAMINED MY CAR AND FOUND THAT THE POWER STEERING UNIT WAS COMPLETELY BROKEN. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - FALLS CHURCH, VA

    POWER STEERING PUMP FAILURE WHILE DRIVING VEHICLE. WHILE DRIVING, MY WIFE HAD TO EXERT STRENGTH TO DRIVE VEHICLE TO SAFE PLACE WHEN THE POWER STEERING FAILED. PRIOR TO THIS INCIDENT (REPORTING THIS AS WE ARE NOT SURE IF IT IS RELATED) OUR 2005 MINI REQUIRED REPLACEMENT OF THE POWER STEERING PUMP FAN (AT COST OF $245.60) ON 8/21/2009, TO FIX A LOUD NOISE. ON 1/12/2011 WE HAD TO REPLACE THE POWER STEERING PUMP DUE TO POWER STEERING FAILURE. MINI AGREED TO CHARGE ME ONLY 1/2 THE WARRANTY PART COST AND REDUCED LABOR (TOTAL JOB COST ME $443 VERSUS ALMOST $1200 UNTIL I COMPLAINED). GIVEN THE NUMBER OF INCIDENTS (AND I READ OF SIMILAR CONCERNS IN BRITAIN), THERE SHOULD BE A RECALL OF THIS SYSTEM AND I SHOULD GET A REFUND OF WHAT I PAID FOR THE PUMP AND THE FAN I HAD REPLACED IN 2009. I ALSO HAD TO HAVE REPLACED FRONT LOWER CONTROL ARM BUSHINGS AT A LABOR AND PARTS COST OF $767.24. AGAIN, NOT SURE IF THIS IS RELATED TO THE POWER STEERING PUMP FAILURE. OUR CAR ONLY HAS 46,500 MILES, SO THESE FAILURES SEEM UNUSUAL FOR A CAR WITH SUCH LOW MILEAGE. WE ARE ORIGINAL OWNERS. *TR

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER S
    - DOUGLASVILLE, GA

    OUR 2004 MINI COOPER S IS LOOSING POWER STEERING RANDOMLY MAKING IT VERY UNSAFE TO DRIVE . ITS VERY RANDOM , I THOUGHT IT WAS SOME KIND OF SPORT MODE BUT YOU CANT EVEN CONTROL THE VEHICLE WHEN THE CAR KICKS INTO "PARALYSIS", TOTALLY WEIRD ...I'VE OWNED ALL FOREIGN CARS MOSTLY JAPANESE ,AND GERMAN ...THIS IS THE FIRST TIME I'VE SEEN ANYTHING LIKE THIS AND I GREW UP IN THE CAR BUSINESS DRIVING EVERYTHING YOU CAN THINK OF.....IT WOULD BE A SHAME IF MINI LOOSES ITS REPUTATION OVER SOMETHING LIKE A POWER STEERING PROBLEM JUST FIX THE PROBLEM ITS OBVIOUSLY A MAJOR DEFECT ON THE ENGINEERING .....SOUNDS LIKE A RECALL TO ME ....PLEASE DON'T JOIN TOYOTAS CRASH PARADE. *TR

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - EVERETT, WA

    MY 2003 MINI COOPER POWER STEERING PUMP WENT OUT WHILE ROUNDING A CORNER. BARELY GAINED CONTROL IN TIME TO STOP. I WHEN TO THE MINI DEALER AND THE MECHANIC SAID " THIS IS A COMMON FLAW IN MINIS FROM 2002-2005. I SEE IT ALL THE TIME". THEN I FIND OUT THERE IS A CLASS ACTION SUIT ON THE DEFECT. SOME CARS HAVE EVEN CAUGHT ON FIRE. CAR ONLY HAS 63K IN IT. *TR

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S
    - VIRGINIA BEACH, VA

    ON 2008 MINI COOPER S, WITH APPROX. 12.5K, COMPLETE FAILURE OF TIMING CHAIN AND COMPONENTS. WAS JUST COVERED INSIDE OF DEALER WARRANTY, BUT EVEN THE DEAL ADMITTED THAT THIS IS A COMMON PROBLEM. ONLINE, OTHER HAVE REPORT THE SAME FAILURE IN LARGE NUMBERS. THIS SHOULD BE A RECALL! *TR

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER
    - PORT ORCHARD, WA

    MY POWER STEERING FAILS INTERMITTENTLY WITHOUT NOTICE. EVENTUALLY A HIGH PITCHED WEEING SOUND WAS NOTICEABLE. THE SOUND EVENTUALLY STOPPED. WE TURNED THE CAR OFF FOR THE EVENING. THE NEXT MORNING THE BATTERY (ONLY 1 YEAR OLD) WAS COMPLETELY DEAD. AFTER GETTING THE BATTERY CHARGED AND FUNCTIONAL, I PROCEEDED TO DO SOME RESEARCH AND PHONE CALLING TO FIND OUT THE CAUSE OF THE NOISE. COME TO FIND OUT THE PROBLEM IS THE POWER STEERING PUMP AND IS SOMETHING THAT WILL NEED TO BE REPLACED.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2004 MINI COOPER
    - CHICAGO, IL

    TL*THE CONTACT OWNS A 2004 MINI COPPER. THE CONTACT WAS DRIVING 55 MPH IN ORDER TO PASS ANOTHER VEHICLE WHEN THE TRANSMISSION FAILED AND MADE IT DIFFICULT TO INCREASE SPEED. THE CONTACT TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES PRIOR TO THE TRANSMISSION FAILING AND WAS TOLD TO ONLY USE PREMIUM GASOLINE. THE CONTACT MADE THE CHANGE AND WITHIN A FEW MONTHS, THE TRANSMISSION FAILED. THE FAILURE AND CURRENT MILEAGES WERE 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MINI COOPER
    - WILMINGTON , DE

    TL*THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LOSS OF POWER STEERING. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO BOTH THE DEALER AND INDEPENDENT MECHANIC AND THEY INFORMED THE CONTACT THAT THE ELECTRIC POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE. UPDATED 2/23/11 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MINI COOPER
    - FRISCO, TX

    MY POWER STEERING FAILED IN THE MIDDLE LEFT TURN CAUSING ME TO WRECK RIGHT INTO A SIGNAL LIGHT. I HAVE A 2004 MINI COOPER 5SPD TRANSMISSION NON-S. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER CONVERTIBLE
    - RIVERSIDE, CA

    WHILE DRIVING MY 2005 MINI COOPER, MY POWER STEERING WENT OUT. I WAS IN THE MIDDLE OF A RIGHT TURN FROM A VERY BUSY STREET WHEN THE STEERING WENT OUT IN THE MIDDLE OF THE TURN. I NEARLY CRASHED HEAD-ON INTO ONCOMING TRAFFIC AND THE STEERING WAS SO DIFFICULT, I PULLED A SHOULDER AND BACK MUSCLE JUST TRYING TO COMPLETE THE TURN. THE POWER STEERING WAS OUT FOR THE REST OF MY TRIP. SINCE THEN, THE POWER STEERING HAS FAILED INTERMITTENTLY ON A DAILY BASIS AND COMES WITH NO WARNING. IT WILL DRIVE FOR SEVERAL MILES WITH NO PROBLEM AND THEN SUDDENLY STOP WORKING. *TR

    Source: NHTSA WEB SITE