MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 MINI COOPER S
    - LINDEN, VA

    I WOULD LIKE TO SEE A RECALL ISSUED OR AT LEAST INVESTIGATED FOR ANY MINI COOPER 2007 AND UP WITH THE BMW ENGINE. THIS ENGINE HAS A FAULTY TIMING BELT TENSIONER THAT IS PRONE TO FAIL CAUSING SEVERE ENGINE DAMAGE. I HAVE A 2008 AND JUST LOST MY ENGINE DUE TO THIS TENSION FAILURE. AFTER SPENDING THE 600.00 DOLLARS TO HAVE MY ENGINE TAKEN APART AND DIAGNOSED, I WAS TOLD THAT BMW ALREADY KNOWS ABOUT THE PROBLEM BUT HAS NOT ISSUED ANY TYPE OF RECALL FOR IT. THEY ALSO TOLD ME THAT IT WILL REQUIRE A NEW ENGINE SOME WHERE IN THE DOLLAR AMOUNT OF 14,000.00 TO REPLACE, UNKNOWN AT THIS TIME IF THE DEALER WILL COVER THE LOSS. THIS PROBLEM IS WELL KNOWN BE THE DEALER BUT IT LOOKS LIKE THEY HAVE DONE NOTHING TO CORRECT THIS PROBLEM AND CONTINUE TO USE THIS SAME ENGINE IN THERE VEHICLES. I WAS TOLD BY ONE OF THE WORKERS THAT BMW HAS NOT ISSUED A RECALL BECAUSE THE PROBLEM DOES NOT POSE A DIRECT SAFETY RISK, ARE YOU KIDDING ME, GOING DONE THE HIGHWAY AND HAVING A TOTAL ENGINE LOSS IS VERY MUCH A SAFETY RISK. I AM SURE THAT MY COMPLAINT IS JUST ANOTHER DROP IN THE BUCKET BUT I HOPE AT LEAST HOPE SOMEONE TAKES THE TIME TO HAVE THIS PROBLEM CORRECTED BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. *LN

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER S
    - FPO, AE

    I HAVE A 2005 MINI COOPER S WITH 60,000 MILES ON IT AND ABOUT 55,000 MILES THE AIRBAG WARNING LAMP AND PASSENGER AIRBAG OFF LAMP ILLUMINATED INTERMITTENTLY. AT 58,000 MILES IT HAS STAYED ON CONSTANTLY. AFTER RESEARCHING THE ISSUE I TOOK THE CAR TO A TRUSTED MECHANIC AND HE DIAGNOSED THAT THE WEIGHT SENSOR PAD IN THE SEAT CUSHION IS DEFECTIVE AND WOULD REQUIRE THE CAR TO GO TO THE DEALER TO BE REPLACED. I FEEL THAT THIS IS A SAFETY ISSUE AND THE DEALER SHOULD ISSUE A RECALL ON THE VEHICLE SINCE IT IS A WELL KNOWN PROBLEM. I HAVE ATTEMPTED TO CONTACT MINIUSA BY EMAIL AND HAVE BEEN WAITING OVER A WEEK FOR A RESPONSE. *LN

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER
    - BURLESON, TX

    TL*THE CONTACT OWNS A 2004 MINI COOPER. THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED WHEN THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE VEHICLE WAS PARKED AND SHUT OFF. UPON RESTART THE STEERING WHEEL REMAINED DIFFICULT TO TURN. THE FAILURE AND CURRENT MILEAGES WERE 60,000. THE POWER STEERING PUMP FAILED INTERNALLY. THE POWER RETURN LINE WAS LEAKING. ALSO, BOTH STRUTS WERE LEAKING. UPDATED EVOQ 02/02/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MINI COOPER S
    - MADISON HEIGHTS, MI

    TL*THE CONTACT OWNS A 2006 MINI COOPER S. WHILE DRIVING APPROXIMATELY 7 MPH THE LOW OIL PRESSURE SENSOR ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS STOPPED AND THE CONTACT ADDED OIL TO THE ENGINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WHILE DRIVING APPROXIMATELY 75 MPH THE VEHICLE STALLED. THE VEHICLE COASTED TO A STOP AND UPON RESTART THE CONTACT WAS ABLE TO GET THE VEHICLE TO AUTHORIZED DEALER. THE AUTHORIZED DEALER TOLD THE CONTACT THAT THERE WAS A SMALL LEAK WITHIN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 74,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MINI COOPER S
    - SANTA FE, NM

    INTERMITTENT POWER STEERING LOSS RESULTING IN SEVERAL COMPLAINTS TO DEALER. DEALER PROVIDED NO WORKING RESOLUTION. POWER STEERING LOSS IN THIS VEHICLE MADE STEERING VERY DIFFICULT AND RESULTED IN EXCESSIVELY DANGEROUS DRIVING CONDITIONS. POWER PUMP FINALLY FAILED AND NEEDED TO BE REPLACED. *TR

    Source: NHTSA WEB SITE
  • 2007 MINI COOPER S
    - MIAMI, FL

    THE VEHICLE IS CONSTANTLY SPUTTERING AND LOOSING POWER. IT HESITATES ON TAKING OFF AND THE PERFORMANCE IS DOWN SIGNIFICANTLY FROM WHEN IT WAS ORIGINALLY PURCHASED. I HAVE BROUGHT THE CAR TO THE DEALERS SEVERAL TIMES AND THE STATED THAT THIS WAS DUE TO THE FACT THAT I WAS USING POOR QUALITY GAS. SINCE THEN I HAVE CHANGED TO PREMIUM GAS AND THE PROBLEMS STILL PERSIST. I FINALLY BROUGHT THE CAR TO A RENOWNED MINI MECHANIC AND HE EXPLAINED TO ME THAT THIS IS A RECURRING PROBLEM WITH THE FUEL PUMP. *TR

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - TACOMA, WA

    POWER STEERING PUMP FAILED WHILE CAR WAS DRIVING. IT FRIED ONE BATTERY. PLACED SECOND BRAND NEW BATTERY IN TO CONFIRM THE FAULTY POWER STEERING PUMP DEFECT. LEARNED FROM CLASS ACTION LAWSUIT POSTED ONLINE THAT BMW KNEW OF THE DEFECTIVE PROBLEM. BMW CLAIMED THEY FIXED THE PROBLEM IN 2007 TO GET NHSTA TO STOP INVESTIGATION. HOWEVER, I WAS NEVER CONTACTED OR INFORMED OF THE PROBLEM BY BMW BETWEEN 2003 TO 2010. BMW CUSTOMER SERVICE TOLD ME THEIR INVESTIGATION FOUND NOTHING WRONG WITH THE POWER STEERING PUMP THEREFORE NO RECALL! THEY WILL NOT PAY FOR ANY PART OF REPAIR AFTER THEY TOLD ME TO TOW MY CAR TO THE DEALER. IF THE CAR FAILED DURING HIGH SPEED ON FREEWAY I WOULD HAVE BEEN HURT. NO WARNING OF WHEN THE POWER STEERING PUMP WILL FAIL SO CONSUMERS WILL HAVE NO WARNING OF THIS PROBLEM UNTIL IT HAPPENS. IF I DID NOT STOP THE CAR IMMEDIATELY, MY ENGINE WOULD HAVE BEEN ON FIRE.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2005 MINI COOPER
    - TAMPA , FL

    MY DAUGHTER IS 18 YEARS OLD SHE WAS DRIVING HOME FROM WORK 2AM RAINING OUT SIDE WHEN ALL OF A SUDDEN SHE STARTED HAVING STEERING PROBLEMS REAL BAD THANK GOD HER BRAKES WORKED. COME TO FIND OUT HER POWER STEERING BOX WENT OUT AND HER FAN SHE HAS A 2005 MINI COOPER. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - WYLIE , TX

    TL*THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL LOCKED UP SUDDENLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE POWER STEERING PUMP AND GASKET WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 56,954. UPDATED 3/7/11 *CN UPDATED 03/14/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MINI COOPER S
    - LONG BEAC, CA

    2007 MINI COOPER 52860 MILES HAS BEEN TO THE DEALER 5 TIMES IN THE LAST YEAR WITH SAME PROBLEM A LOUD CLANKING NOISE DURING STARTUP AND THE ENGINE LIGHT COMES ON. THEY HAVE CHANGED EVERYTHING BUT I STILL HAVE TH ISSUE. I TOOK THE CAR TO A DIFFERENT SHOP OTHER THAN THE DEALER AND HE SAID I SHOULDN'T BE DRIVING THE CAR THAT IT HAS SERIOUS FLAW IN THE TIMING BELT AND THE ENGINE COULD MALFUNCTION AT ANY TIME. I CALLED MINI AND THEY SADI THEY WOULD TRY TO FIX THE CAR AGAIN SINCE ITS WAS STILL UNDER WARRENTLY. THIS CAR IS DANGEROUS AND I HAVE SEEN THOUSANDS OF POSTS FOR THIS SAME ISSUE. WHEN I TALKED OT THE DEALER ABOUT THE THOUSANDS OF POSTS ABOUT THIS ISSUE HE SAID THEY HAVE SERVERAL MAJOR ENGINE PROBLEMS WITH MINS 2007,2008.2009 AND 2010 SO THEY HAD TO CHANGE THE ENGINE. THE CAR IS CURRENTLY IN THE SHOP FOR THE SIXTH TIME THIS YEAR I TOLD MINI I WAS SCARRED TO DRIVE BECAUSE IF THE THE ENGINE STOPS WHILE I AM DRIVING IT I WILL BE DANGEROURS. THE ARE GOING TO REPLACE THE TIMING AGAIN HE DID SUGGEST I GET A 2011 MINI SINCE THE ENGINE WAS CHANGED. I THINK THERE SHOULD BE A RECALL WITH THIS ISSUE. *TR

    Source: NHTSA WEB SITE