MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 MINI COOPER S- PUYALLUP, WA
2005 MINI COOPER S. INTERMITTENT FAILURE OF POWER STEERING UNDER VARIED DRIVING CONDITIONS. ALTHOUGH NHTSA HAS OPENED INVESTIGATION, BMW HAS NOT ISSUED A RECALL YET. LOCAL MINI SERVICE DEPARTMENT WILL CHANGE THE ELECTRIC STEERING MOTOR AT ABOUT $1000, BUT IS UNAWARE OF THE REASON FOR THE FAILURES. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S- TAYLORS, SC
THE POWER STEERING SUDDENLY WENT OUT ON MY 2005 MINI COOPER S AS I WAS ABOUT TO TURN RIGHT ONTO A HIGHWAY ON RAMP. I FELT THE LACK OF POWER AND CONTINUED STRAIGHT SO I COULD PULL INTO A SERVICE STATION UP AHEAD. THE POWER STEERING WAS INTERMITTENT FOR A BIT THEN TOTALLY OUT, LEAVING ME WITH A 45 MINUTE DRIVE DOWN THE MOUNTAINS TO HOME WITHOUT POWER STEERING. I HAVE HAD MULTIPLE INCIDENTS OF THE POWER STEERING FAN RUNNING AFTER THE CAR WAS OFF. NOW IT LOOKS AS IF THE FAN IS NO LONGER COOLING THE PUMP CAUSING IT TO OVERHEAT WHICH COULD START A FIRE. I AM PLANNING TO TRY TO REPLACE THE FAN SOON BUT I AM JUST A BROKE COLLEGE STUDENT SO I REALLY HOPE THIS RECALL GOES THROUGH. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER S- GREENWICH, CT
2004 MINI COOPER S - POWER STEERING FAN/PUMP FAILURE VIN# [XXX] MY POWER STEERING STOP WORKING COMPLETELY. THIS POWER STEERING WOULD GO "ON" AND "OFF: INTERMITTENTLY OVER THE PAST YEAR A HALF (4-7 TIMES A WEEK OVER THE LAST 8-10MONTHS). I'D PARK THE CAR WHEN I WENT TO LEAVE, NO POWER STEERING. THIS HAS GOTTEN PROGRESSIVELY WORSE AND NOW THE POWER STEERING HAS STOPPED WORKING WHILE DRIVING ON THE ROAD!!I HAVE ONLY HAS THE CAR FOR 2 YEARS AND IT HAS 70K MILES. I BROUGHT THE INTERMITTENT FAILURES TO THE DEALERSHIPS ATTENTION NUMEROUS TIMES BUT THEY NEED TO "SEE IT HAPPENING" TO FIX IT. NOW THAT MY POWER STEERING HAS COMPLETELY FAILED, THEY NOW TOLD ME TO ITS THE POWER STEERING FAN/PUMP THAT HAS FAILED. I CAN NOT AFFORD THE REPAIRS AND HAVE BEEN DRIVING WITH NO POWER STEERING FOR OVER 3 MONTHS. I SEE THIS ISSUE HAS BEEN DISCUSSED EVERYWHERE ONLINE & THAT THIS IS A DANGEROUSLY HUGE AND COMMON ISSUE FOR MY MODEL & YEAR MINI COOPER. I DON'T KNOW IF THIS PROCESS OF FILING A COMPLAINT WILL EVEN DO ANYTHING TO MAKE A DIFFERENCE, BUT IF SOMEONE IS READING THIS COMPLAINT, PLEASE HELP US. THANK YOU ** THE WEBSITE WOULD NOT ACCEPT MY VIN # AS VALID SO I WAS UNABLE TO ADD IT TO THE APPROPRIATE PLACE DURING THIS COMPLAINT FILING. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER- CHICAGO, IL
POWER STEERING INTERMITTENTLY LOSES POWER MAKING IT DIFFICULT TO CONTROL THE CAR. THE POWER STEERING PUMP WAS REPLACED DUE TO AN INTERNAL FAILURE. INVOICE RECEIVED. UPDATED 08/11/11.*JB UPDATED 08/15/11 *BF UPDATED 08/24/11
Source: PORTABLE SAFETY COMPLAINT FORM -
2005 MINI COOPER- SANTA CRUISE, CA
TL*THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND TRYING TO MAKE A TURN, THE POWER STEERING FAILED MAKING IT VERY DIFFICULT TO MANEUVER THE VEHICLE. THE FAILURE WAS INTERMITTENT. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 MINI COOPER S- VENICE, CA
THE POWER STEERING FAILED DURING A LEFT TURN, ALMOST CAUSING ME TO HEAD STRAIGHT INTO OPPOSING TRAFFIC WAITING AT THE LEFT TURN SIGNAL OPPOSITE ME. I MANAGED TO PULL THE WHEEL HARD ENOUGH TO GET IT TO THE CURB. I RESTARTED THE CAR AND IT WAS FINE. THIS HAPPENED AGAIN MONTHS LATER ON A CANYON ROAD AND FINALLY ON A 2 HOUR ROAD TRIP WHERE I WAS FREEWAY DRIVING APPROXIMATELY 70 MPH WHEN I FELT THE WHEEL TIGHTEN. AS I WAS ON STRAIGHTAWAY, IT WASN'T OBVIOUS UNTIL I HAD TO EXIT. AGAIN, I PULLED OVER, TURNED THE CAR OFF AND RESTARTED WITH NO PROBLEM. I BROUGHT IT IN ON 11/30/2010 AND HAD TO HAVE THE POWER STEERING PUMP REPLACED. NOW I HAVE TO GO IN BECAUSE THERE IS AN ELECTRICAL CURRENT COMING THROUGH MY STEERING WHEEL. THERE HAVE BEEN SEVERAL OTHER ISSUES WITH THIS MODEL THAT ARE NOT LIFE THREATENING BUT HAVE BEEN AN UNNECESSARY EXPENSE. WITHOUT QUICK REFLEXES AND, QUITE FRANKLY, A BIT OF STRENGTH, THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT.
Source: PORTABLE SAFETY COMPLAINT FORM -
2005 MINI COOPER S- LOS ANGELES, CA
2005 MINI COOPER S POWER STEERING PUMP FAILURE. THIS IS THE SECOND TIME WITHIN A TWO YEAR PERIOD THAT I HAD TO REPLACE THE PUMP. THE RESULT IS A SUDDEN LOSS OF STEERING CONTROL AND DEGRADATION OF THE BATTERY. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER- NEW PALESTINE, IN
THE POWER STEERING ON MY 2004 MINI COOPER INTERMITTENTLY FAILS. TO DATE, 5 FAILURES HAVE HAPPENED LASTING FROM 10 TO 30 MINUTES IN DURATION. LAST FAILURE WAS DECEMBER 3, 2010. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S- ANACORTES, WA
DROVE CAR TO WORK - SOMEONE CAME IN A FEW MINUTES AFTER I ARRIVED AT WORK AND TOLD ME MY CAR WAS SMOKING. WENT OUT AND LOOKED BUT SMOKE HAD STOPPED BY TIME GOT BONNET OPEN. CAME FROM FRONT PASSENGER SIDE. WHEN STARTED CAR TO LEAVE WORK - HAD WARNING LIGHT AND POWER STEERING WOULD NOT WORK. MINI MANUAL SAID TO STOP IMMEDIATELY. HAD CAR TOWED TO LOCAL GERMAN REPAIR SHOP AND THE SAID POWER STEERING MOTOR HAD BURNED UP AND MELTED ALL THE ADJACENT WIRING. HAD TO REPLACE MOTOR AND WIRING. *LN
Source: PORTABLE SAFETY COMPLAINT FORM -
2010 MINI COOPER S- KING GEORGE, VA
COLD START PROBLEM, NO POWER, LOTS OF NOISE. TIMING CHAIN ON R56 MINI COOPER. THERE IS A SERVICE BULLETIN BUT THERE SHOULD BE A RECALL. IT SOUNDED LIKE THE MOTOR WAS GOING TO BLOW UP! *LN
Source: NHTSA WEB SITE