MINI Complaints

RECENT NEWS REPORTS ALERTED ME ABOUT THE INVESTIGATION INTO MINI POWER STEERING FAILURES IN 2004-05 MINI COOPERS. I AM WRITING TO REPORT THAT A FEW YEARS AGO, I EXPERIENCED INTERMITTENT POWER STEERING FAILURE IN MY 2002 MINI COOPER (AT ABOUT 70K) MAKING STEERING VERY DIFFICULT. BECAUSE THE PROBLEM WOULD COME AND GO, IT WAS DIFFICULT FOR MY REPAIR SHOP TO FIND THE ROOT CAUSE. EVENTUALLY, THE POWER STEERING PUMP WAS REPLACED. *TR

ON SEPTEMBER 8, 2010 2004 MINI COOPER S POWER STEERING WENT OUT WHILE DRIVING ON SAN FRANCISCO/OAKLAND BAY BRIDGE. ABLE TO SAFELY EXIT BRIDGE AND HAD CAR TOWED TO AUTO SHOP IN BERKELEY, CA WHERE THEY "PERFORMED A DIAGNOSTIC TIME CHECK FOR NO POWER STEERING. FOUND PUMP COMING ON, NO PRESSURE TO SYSTEM". THEY REMOVED AND REPLACED POWER STEERING PUMP INCLUDING BLEEDING THE SYSTEM. *TR

STEERING ON MY MINI COOPER 2005 FAILED THIS MORNING, RESULTING IN A NEAR ACCIDENT IN A PARKING GARAGE. IT FELT LIKE THE POWER STEERING WAS FAILING. IT CAME BACK BRIEFLY ON THE WAY TO THE REPAIR SHOP, BUT THE TECH CONFIRMED THAT THERE IS A PROBLEM. IT IS CURRENTLY BEING DIAGNOSED, BUT IT IS LIKELY THE POWER STEERING PUMP. *TR

TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE TRAVELING 15 MPH AND MAKING A TURN IN EITHER DIRECTION THE CONTACT NOTICED THAT THE STEERING WHEEL WOULD INTERMITTENTLY BE EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 80000 AND THE FAILURE MILEAGE WAS 75000. UPDATED 01/11/2011*LJ UPDATED 02/28/11

I HAVE A 2005 MINI COOPER S. LAST YEAR THE POWER STEERING PUMP RANDOMLY STOPPED WORKING ON MY WAY TO SCHOOL. I DID NOT CRASH OR ANYTHING BUT IT WAS VERY HARD TO STEER MY CAR. I HAVE NOT REPLACED THE PUMP BECAUSE HONESTLY I DO NOT KNOW HOW TO AND I BELIEVE THE PUMP COSTS NEARLY $1000. THE PUMP ON MY CAR STILL WORKS FINE MOST OF THE TIME. NOW EVERY ONCE IN A WHILE ON SHARP CORNERS THE PUMP WILL GIVE OUT AND IF I PULL OVER, SHUT THE CAR OFF, AND TURN THE CAR BACK ON THE PUMP WILL WORK AGAIN. THIS IS OBVIOUSLY EITHER A DEFECT WITH THE PUMP ITSELF OR THE ELECTRONICS WHICH RUN THE PUMP. THE FACT THAT SHUTTING MY CAR OFF AND TURNING IT BACK ON MAKES ME THINK IT IS MOSTLY AN ELECTRICAL PROBLEM, POSSIBLY INSIDE THE PUMP ITSELF. *TR

TL*THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 20 MPH HE ATTEMPTED TO MAKE A LEFT TURN AND THE STEERING WHEEL BECAME VERY STIFF. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND TURNED OFF. UPON RESTARTING THE VEHICLE, THE STEERING WHEEL REMAINED VERY STIFF. THE VEHICLE WAS PARKED AND SHUT OFF. AN AUTHORIZED DEALER INFORMED THE CONTACT THAT THEY NEEDED TO REPLACE THE CONTROL MODULE ON THE POWER STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.

TL*THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AND TRYING TO MAKE A TURN, THE POWER STEERING WOULD FAIL OCCASIONALLY. HE WOULD CONTINUE TURNING THE STEERING WHEEL WITH MUCH DIFFICULTY. THE FAILURE BECAME PROGRESSIVELY WORSE UNTIL THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 70,000. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. UPDATED 01/06/11 *BF UPDATED 03/30/11

MINI COOPER POWER STEERING PROBLEMS (2007 AND 2008 MODELS) - I NOTICED THE REPORTS ON POWER STEERING. I HAVE LEASED 2 MINIS AND FOUND THAT THIS WAS A PROBLEM WHEN TRYING TO PARALLEL PARK IN NEW YORK CITY. WHEN TRYING TO FIT INTO A SMALL SPACE--WHICH REQUIRES LOTS OF TWISTS, TURNS OF THE STEERING WHEEL REPEATEDLY UNTIL CAR IS SQUEEZED IN--THE POWER STEERING ON BOTH YEARS OF BOTH CARS THAT I HAD--AND THE 2007 I TEST DROVE AT THE DEALER--ALL POPPED OUT. IT SEEMS THAT REPEATED TURNING MAKES THE POWER STEERING TURN OFF. IF YOU WAIT A FEW SECONDS ONCE IT STARTS GETTING HARDER TO TURN, THEN IT WILL LOOSEN UP AGAIN. I ONLY HAD THIS PROBLEM WHEN TRYING TO PARK--SO NOT A DANGEROUS SITUATION, JUST ANNOYING. *TR

MY CAR STARTED TO MAKE A WHIRRING SOUND, I WASN'T SURE WHAT IT WAS SO MY DAD HAD A LOOK AND WASN'T SURE. THE NEXT DAY I WAS DRIVING ALONG A 60MPH ROAD AND AS I WENT TO TURN A SHARP CORNER MY POWER STEERING FAILED. I HAD TO MANUALLY PULL THE CAR ROUND THE CORNER WITH ALL MY STRENGTH SO AS NOT TO HIT THE ONCOMING TRAFFIC. IT THEN KEPT FAILING INTERMITTENTLY FOR THE REST OF THE DRIVE HOME. I TYPED MINI POWER STEERING INTO GOOGLE WHEN I GOT HOME AND FOUND PAGE AFTER PAGE OF PEOPLE HAVING PROBLEMS JUST LIKE MINE. I RANG MINI AND THEY TOLD ME TO TAKE THE CAR INTO THE DEALERSHIP IN CHELTENHAM WHICH I DID. I LEFT THE CAR WITH THEM AND THE NEXT DAY THEY GOT BACK TO ME TO SAY IT DEFINITELY WAS THE POWER STEERING PUMP. I ASKED IT THEY WOULD FIX THIS AS IT WAS A DANGEROUS FAULT WITH THE CAR. THEY SAID THEY WOULD SPEAK TO MINI ONE AND GET BACK TO ME. I EVENTUALLY HEARD BACK FROM THEM AND THE ANSWER WAS NO, THEY WOULDN'T FIX IT AS I DIDN'T BUY THE CAR FROM A MINI DEALERSHIP. I WAS UNHAPPY WITH THIS DECISION AS IT WAS CLEARLY A DANGEROUS MANUFACTURING FAULT SO WENT INTO THE DEALERSHIP IN CHELTENHAM TO SPEAK TO SOMEONE FACE TO FACE. I SPOKE TO THE MANAGER THERE AND WAS TOLD THE SAME THINGS, THAT I DIDN'T BUY IT FROM A MINI DEALERSHIP, IT WAS OVER 5 YEARS OLD AND OVER 30000 MILES ON THE CLOCK. IT WAS A PRISTINE 2004 MINI COOPER CONVERTIBLE WITH 35000 MILES ON THE CLOCK. HAD ALWAYS BEEN SERVICED WITH MINI AND I HAD ONLY OWNED THE CAR 3 MONTHS. THEY TOLD ME IT WOULD COST ME 800 TO FIX IT. I COMPLAINED ABOUT THIS AND TOLD THEM HOW UNHAPPY I WAS AND THEY OFFERED ME HALF OFF THE LABOR TAKING THE PRICE TO 590 APPROX. I WAS STILL UNHAPPY SO THEY OFFERED TO RING MINI ONE AGAIN AND PUT MY CASE FORWARD. 2 DAYS LATER WE GOT A CALL AND THE ANSWER WAS AGAIN NO. I THEN FOUND A COMPANY ONLINE WHO RESTORE FAULTY POWER STEERING PUMPS WITH A 2 YEAR WARRANTY FOR A FRACTION OF THE PRICE SO WENT WITH THAT. IT WAS FIXED IN JUNE AND HAVE HAD NO PROBLEMS SINCE. *TR

TL*THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY. WHEN THE FAILURE OCCURRED IT BECAME EXTREMELY HARD TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT INSPECTED BY THE DEALER WHEN THE COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 15000.