MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 MINI COOPER S- ATLANTA, GA
2004 MINI COOPER S POWER STEERING FAILURE AFTER <50,000 MILES VERY HARD TO STEER. HAD TO REPLACE THE PUMP. *TR
Source: NHTSA WEB SITE -
2006 MINI COOPER- WAYNESBORO, PA
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT WAS REACHING OVER THE REAR OF THE VEHICLE IN THE TRUNK WHEN HER LEG WAS BURNED BY THE MUFFLER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE INSPECTION. THE DEALER ADVISED THAT THE BRACKETS WHICH HELD THE MUFFLER IN PLACE HAD RUSTED, ALLOWING THE MUFFLER TO HANG. THE DEALER ADVISED THAT THE VEHICLE WOULD NOT PASS EMISSIONS WITHOUT REPAIRING THE MUFFLER. THE VEHICLE WAS IN THE PROCESS OF HAVING THE MUFFLER BRACKETS REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MINI COOPER S- BERKELEY, CA
THE POWER STEERING WENT OUT WHILE GOING UP HILL ON A CURVY TWO LANE ROAD. THE LOSS OF POWER STEERING FORCED ME TO GO INTO THE OTHER LANE, WHERE FORTUNATELY NO CARS WERE PRESENT. IF I WAS GOING DOWN HILL ON THE SAME ROAD I WOULD HAVE DEFINITELY GONE AGAINST THE SIDE OF THE HILL OR OFF THE SIDE OF THE CLIFF IF NOT HITTING AN ON COMING CAR FIRST. THE DEALERSHIP CHARGED ME OVER $1000 TO CHANGE THE ELECTRO/HYDRAULIC STEERING PUMP. THE SUDDEN LOSS OF POWER STEERING SEEMS TO BE AN ISSUE WITH MANY MINIS ACCORDING TO FORUM POSTS. *TR
Source: NHTSA WEB SITE -
2008 MINI COOPER S- BASKING RIDGE, NJ
2008 MINI COOPER S. THE VEHICLE HAD A COMPLETE ELECTRICAL AND ENGINE FAILURE WITH NO NOTICE. WHILE DRIVING ON INTERSTATE 287 IN NJ WITH ABSOLUTELY NO NOTICE THE CAR LOST TOTAL POWER. EVERY WARNING LIGHT ILLUMINATED ON THE DASH, ALL GAUGES DROPPED TO ZERO, NO POWER WHATSOEVER FROM THE ENGINE, NO WAY TO OPEN WINDOWS OR DOOR LOCKS AS THEIR WAS A COMPLETE AND TOTAL ELECTRICAL AND MECHANICAL FAILURE OF THIS VEHICLE - THERE WAS ABSOLUTELY NO NOTICE. ONE MOMENT THE VEHICLE WAS OPERATING NORMALLY AND THE NEXT I HAD COMPLETE AND TOTAL MECHANICAL, ENGINE AND ELECTRICAL FAILURE RENDERING THE CAR DISABLED AND WITHOUT POWER IN THE MIDDLE LANE OF INTERSTATE 287 SOUTH IN MORRISTOWN NJ. VEHICLE BROUGHT TO MINI DEALER; VEHICLE THERE FOR ALMOST 2 WEEKS-SUPPOSEDLY "FIXED". THE SAME PROBLEM HAPPENED A SECOND TIME WITHIN 100 MILES OF THAT FIRST SERVICE. VEHICLE BROUGHT TO MINI DEALER AGAIN. HAPPENED A THIRD TIME FOR THE SERVICE TECHNICIAN WHILE HE DROVE THE CAR HOME FROM PRINCETON TO PA. VEHICLE WAS AT MINI FOR ANOTHER 2 AND ONE HALF WEEKS. NOW THEY SAY IT IS FIXED AND I DO NOT FEEL CONFIDENT THEY ARE CORRECT. THIS PROBLEM IS WITHOUT WARNING AND LEAVES THE VEHICLE PERMANENTLY DISABLED IN A TOTAL AND COMPLETE WAY THAT CAN LEAD TO SERIOUS INJURY OR DEATH FOR THE OCCUPANTS. MINI CUSTOMER SERVICE WAS ABHORRENT. THEY WOULD NOT RETURN CALLS AND STALLED TIME AND AGAIN WHEN ASKED TO REPURCHASE THIS VEHICLE WHICH IS CLEARLY UNSAFE. THEY WILL DO NOTHING. THE NHTSA MUST INVESTIGATE. THE ONLY PART THEY TELL ME IS WRONG IS THE FOOTWELL MODULE BUT WILL BE NO MORE SPECIFIC. MINI MUST BE HELD ACCOUNTABLE FOR THIS DEFECT AND FAILURE; THIS IS OF VERY SERIOUS NATURE. AGAIN, THE CAR COMPLETELY FAILS-EVERYTHING-ENGINE, ELECTRICAL, ALL POWER YOU CAN NOT OPEN DOOR LOCKS, WINDOWS OR THE REAR HATCH. THE ENGINE LOSSES ALL POWER. PLEASE INVESTIGATE. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S- HIGHLAND, MD
POWER STEERING INTERMITTENTLY TURNED ON AND OFF DURING THE NORMAL OPERATION OF THE CAR THREE TIMES SINCE PURCHASE TEN MONTHS AGO. THE ACTUAL FAILURE OF THE POWER STEERING PUMP OCCURRED ON 8/16/2010 WHEN THE RELAY WITHIN THE UNIT FAILED AND WOULD NOT TURN THE PUMP OFF EVEN WHEN THE CARS ENGINE WAS OFF. THE RESULT WAS A DRAINED BATTERY AND THE CAR WAS UNABLE TO BE JUMP STARTED BECAUSE THE POWER STEERING PUMP TURNED ON AND CONTINUED TO DRAIN POWER AS SOON AS IT WAS CONNECTED TO POWER EVEN WITH THE ENGINE OFF AND THE KEY OUT OF THE IGNITION. THIS IS VERY DANGEROUS AS THE STEERING WHEEL IS NEARLY IMPOSSIBLE TO TURN WHEN THE PUMP SHUTS DOWN AND ALL THREE OCCURRENCES WERE WHEN TRAVELING AT HIGHWAY SPEEDS IN EXCESS OF 55 MPH. ALSO WHEN THE CAR IS OFF THE COOLING FAN IS ALSO OFF AND THE PUMP HEATS UP TO THE POINT WHERE THERE IS A VERY REAL RISK OF ENGINE FIRE. THE CAR WAS TOWED TO A MECHANIC TO HAVE THE POWER STEERING PUMP AND THE COOLING FAN REPLACED. THE WORK IS NOT YET COMPLETED BUT THE ESTIMATED COST IS 1,700 USD. THIS APPEARS TO BE A RECURRING PROBLEM WITH MINI COOPERS AS THE NUMBER OF FORUMS DEVOTED TO AND PERSONS REPORTING THIS ISSUE ON THE FORUMS ARE ASTOUNDING. *TR
Source: NHTSA WEB SITE -
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2005 MINI COOPER S- AUSTIN, TX
PULLED INTO A BOOKSTORE CAME BACK 30MIN LATER, TRIED TO PULL OUT OF THE PARKING LOT AND THERE WAS NO POWER STEERING. MY WIFE ISN'T QUITE STRONG ENOUGH - SO I HAD TO DRIVE IT THE REST OF THE WAY HOME. VERY SUDDEN AND WITHOUT WARNING, COULD HAVE BEEN MUCH WORSE. POWER STEERING PUMP FAILURE. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER S- CAMBRIDGE, MA
THE POWER STEERING PUMP ON 2002 MINI COOPER S HAS REPEATEDLY SEIZED UP WHEN DRIVING OVER A COURSE OF A FEW MONTHS AND NOW IT WONT TURN OFF WHEN THE CAR IS OFF SO THE BATTERY DRAINS OUT. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER S- CINCINNATI, OH
POWER STEERING PUMP IS FAILING. SO FAR NO MAJOR PROBLEMS BUT I HAVE HAD OTHER MINI OWNERS REPORT THIS SAME PROBLEM AND WORSE. I AM HAVING MY PUMP REPLACED THIS WEEKEND WITH THE HOPE OF AVOIDING ANY FURTHER ISSUES. HOPEFULLY THIS ONE WILL LAST A LONG TIME. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S- AMARILLO, TX
THERE WERE NO "EVENTS" LEADING UP TO THIS. SUDDEN FAILURE OF POWER STEERING PUMP AS I TURNED OFF THE HIGHWAY ONTO A CITY SIDE STREET - NO NOTICE, JUST COMPLETE FAILURE OF COMPONENT. THE FAILURE LEFT THE VEHICLE WITH NO POWER STEERING - ONLY MANUAL "ARM STRONG" STEERING UNTIL REPAIRED. PERSONALLY REPLACED THE PUMP WITH NEW PART - NO SUPPORT FROM DEALER OR MANUFACTURE. *TR
Source: NHTSA WEB SITE -
2009 MINI COOPER- TUCKAHOE, NY
A 2009 MINI COOPER CLUTCH WAS DEFECTIVE WAS REPLACED IN MAY OF 2010 AND IN AUGUST OF 2010 THE CLUTCH WENT AGAIN AND THIS TIME BURNT THE FLY WHEEL. THE CAR HAD TO BE TOWED SAFETY OF PASSENGER WAS COMPROMISED. *TR
Source: NHTSA WEB SITE