MINI Complaints

TL*THE CONTACT OWNS A 2008 MINI COOPER S. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE CLUTCH FAILED WITHOUT WARNING. IMMEDIATELY, THE VEHICLE STALLED IN THE CENTER OF AN INTERSECTION. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS DUE TO ABUSIVE OPERATION OF THE CLUTCH. THE VEHICLE IS CURRENTLY IN THE PROCESS OF BEING REPAIRED; HOWEVER, THE DEFECTIVE COMPONENT IS NOT COVERED IN THE SERVICE WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 11,000.

SPONTANEOUS ENGINE BAY FIRE IN 2003 MINI COOPER WITH 60,000 MILES. VEHICLE WAS DRIVEN NORMALLY TO WORK, TURNED OFF, PARKED, LOCKED AND LEFT. UNATTENDED CAR CAUGHT FIRE SEVERAL MINUTES LATER. SEATTLE CITY FIRE DEPARTMENT RESPONDED TO EMERGENCY CALL, BUT FIRE SELF-EXTINGUISHED WITHIN 10 MINUTES. SOOT COVERED ENGINE BAY AND ACRID SMOKE PERMEATED VEHICLE. INSPECTION REVEALED MELTED CONNECTION BETWEEN WIRING HARNESS AND POWER STEERING PUMP, REQUIRING REPLACEMENT OF PUMP, COOLING FAN, WIRING AND OTHER PARTS. INTERNET COMMUNITIES OF MINI OWNERS CONTAIN NUMEROUS REPORTS OF SUDDEN ENGINE BAY FIRES IN 2002 AND 2003 MINI COOPERS CAUSED BY ELECTRICAL SHORTS LINKED TO FAULTY POWER STEERING PUMPS OR FANS. FREQUENTLY THESE FIRES OCCUR AFTER THE CAR HAS BEEN SWITCHED OFF. THEY ALWAYS RESULT IN MODERATE VEHICLE DAMAGE AND MAJOR REPAIR COSTS (MINE IS ESTIMATED @ $1,600). OCCASIONALLY THEY RESULT IN TOTAL VEHICLE LOSS AND / OR ADDITIONAL PROPERTY DAMAGE. HAD THIS FIRE OCCURRED IN MY HOME GARAGE AT NIGHT THE RESULTS COULD HAVE BEEN CATASTROPHIC; IF THIS KIND OF INCIDENT (SUDDEN POWER STEERING PUMP FAILURE + ELECTRIC FIRE) WERE TO OCCUR ON A FREEWAY AT SPEED IT COULD EASILY RESULT IN FATALITIES. BMW / MINI USA HAS REPORTEDLY QUIETLY REIMBURSED INDIVIDUAL OWNERS WHO HAVE SUFFERED SPONTANEOUS FIRES, BUT HAS NOT ACKNOWLEDGED THE WIDESPREAD NATURE OF THE PROBLEM -- WHICH IS RIDICULOUS. AS I DISCOVERED WHILE RESEARCHING MY INCIDENT, IF YOU GOOGLE "MINI COOPER FIRE" OR "MINI POWER STEERING PUMP FAILURE" YOU GET A RASH OF THESE REPORTS. APPARENTLY NHTSA INVESTIGATED MINI ENGINE BAY FIRES IN 2006-2008 AND DISMISSED THE PROBLEM, ALLUDING ONLY TO THE CHANCE OF SOME "LOCALIZED SMOLDERING." THIS IS IRRESPONSIBLE -- MY MINI WAS BILLOWING ACRID BLACK SMOKE AND COULD EASILY HAVE BURNED OUT, TAKING OTHER CARS ON THE PARKING DECK WITH IT. SHOCKING THAT THIS MAJOR, DANGEROUS VEHICLE DEFECT HAS BEEN IGNORED. I AM ONE OF MANY VICTIMS. PLEASE REOPEN THIS INVESTIGATION INTO MINI FIRES. THANK YOU. *TR

CAR POWER STEERING WENT OUT WHILE EXITING A FREEWAY. PROBLEM IS INTERMITTENT AND VERY SCARY. *TR

IRONICALLY, I FIRST LOOKED AT THIS COMPLAINT SITE TWO DAYS AGO AS I FIRST LEARNED ABOUT ITS EXISTENCE FROM THE APRIL 2009 ISSUE OF CONSUMER REPORTS. I FELT GOOD THAT THE TWO MOST FREQUENTLY NAMED COMPLAINTS FOR MY MODEL AND YEAR HAD NOT OCCURRED. SO, TODAY THAT GOOD FEELING ENDED, AS ONE OF THE COMMON OCCURRENCES HAPPENED TO ME - A COINCIDENCE? OR THE MINI GODS REVENGE? TO CONTINUE: I NOTICED THAT AFTER I SHUT OFF THE CAR, SOMETHING WAS STILL RUNNING FOR A LONG TIME AFTERWARDS. OPENING THE HOOD, I REALIZED THAT IT WAS PROBABLY THE POWER STEERING PUMP THAT WAS NOT TURNING OFF, AND KNEW FROM READING THIS SITE, THAT IT WOULD LEAD TO BATTERY FAILURE AT A MINIMUM, AND A FIRE AT WORST CASE. SO, I IMMEDIATELY DROVE TO THE DEALER - HERB CHAMBERS MINI OF BOSTON - AND LEFT IT FOR REPAIR. THE CALL I RECEIVED THIS AFTERNOON THAT IT WAS IN FACT THE POWER STEERING PUMP WHICH WOULD NOT TURN OFF AND THAT IT WOULD COST $1100 TO REPLACE WAS DEVASTATING. THE MINI HAS ABOUT 46,000 MILES ON IT AND THIS IS THE FIRST REAL REPAIR NECESSARY FOLLOWING THE WARRANTY PERIOD. GIVEN THAT THERE ALREADY ARE 8 OTHERS WITH THE SAME ISSUE JUST ON THIS COMPLAINT FORUM, I WOULD EXPECT THAT MINI WOULD DO MORE ABOUT WHAT IS OBVIOUSLY A DEFECTIVE PART. *TR

2003 MINI COOPER TRANSMISSION FAILURE. REPLACEMENT COST APPROX 7500.00 THIS IS A KNOWN DEFECT AND THERE IS A MULTITUDE OF PROBLEMS ASSOCIATED WITH THIS. I BOUGHT MINE USED. NO DISCLOSURE OF IT DURING THE SALE. IT SHOULD BE AT LEAST BE FLAGGED FOR THE CONSUMERS PROTECTION. DEALERS, MANUFACTURES WILL NOT EVEN DISCUSS IT. IT IS A HORRIBLE SITUATION TO BE IN. *TR

TRANSMISSION BEARINGS FAILURE AFTER 82,000 MILES. NO BEARINGS KIT REPLACEMENT OFFERED. *TR

DRIVER'S SIDE AUTOMATIC WINDOW DOES NOT WORK; WILL BE REPLACING WINDOW MOTOR. *TR

I PURCHASED A 2007 MINI-COOPER S AND AT 10K MILES (1 YEAR OLD) THE CLUTCH NEEDED TO BE REPLACED. I DON'T UNDERSTAND HOW A NEW CAR WITH 10K MILES NEEDS A NEW CLUTCH. THE DEALERSHIP AND THE MANUFACTURER BOTH SAID IT WAS MY FAULT AND THERE WAS NOTHING WRONG WITH THE CAR. THEY QUOTED ME OVER $3K TO REPAIR. I HAVE BEEN DRIVING MANUAL CARS FOR 15 YEARS AND HAVE NEVER HAD A PROBLEM WITH A CLUTCH. *TR

TL*THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING 25 MPH, THE VEHICLE JERKED AND MADE RATTLING AND POPPING SOUNDS. THE VEHICLE SHUT OFF AND THE CONTACT PUSHED IT TO THE SIDE OF THE ROAD. THE KEY COULD NOT BE REMOVED FROM THE IGNITION AND THE VEHICLE HAD TO BE TOWED TO THE DEALER. SHE WAS INFORMED THAT THE TRANSMISSION FAILED AND WOULD COST $7,000 TO REPAIR. THE CONTACT WILL CALL THE MANUFACTURER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 62,000.

I HAVE NOW HAD A SECOND FAILURE OF THE PASSENGER AIRBAG SENSOR (SENSOR MAT IN PASSENGER SEAT). THE FIRST MAT FAILED AT 3 MONTHS AFTER PURCHASE AND THE REPLACEMENT LASTED JUST OVER 2 YEARS (WARRANTY ON PART IS 2 YEARS). *TR