MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 MINI COOPER- BOSTON, MA
POWER STEERING WENT OUT IN EARLY 2008. LUCKILY THE CAR WAS PARKED WHEN THAT HAPPENED OR ELSE IT WOULD HAVE BEEN A DISASTER SINCE MINI STEERING WHEEL IS ALREADY HEAVIER THAN OTHER CARS. HAD IT FIXED (REPLACED) AT THE DEALERSHIP AND HAD TO PAY AROUND $1000 SINCE THE WARRANTY EXPIRED. IT'S UNACCEPTABLE THAT THE STEERING POWER PUMP DIED THIS EARLY ONLY AFTER 4 YEARS. IT'S A RIPOFF FOR THE CONSUMERS. SOMETHING MUST BE DONE ABOUT THIS. A FEW MONTHS LATER, THE STEERING COLUMN AND THE LOWER SHAFT STARTED TO HAVE ISSUES AS WELL. THEY STARTED TO MAKE CREAKING NOISES. TOOK THE CAR TO THE DEALERSHIP AND THEY QUOTED AT ALMOST $1000 TO REPLACE THE PARTS. THE STEERING COLUMN AND POWER PUMP SHOULD NOT HAVE TO BE REPLACED AFTER ONLY FOUR YEARS! *TR
Source: NHTSA WEB SITE -
2003 MINI COOPER- PORTLAND, OR
AUTOMATIC TRANSMISSION (CVT) FAILED. IT WILL COST $8000 (MINI/BMW DEALER QUOTE) TO REPLACE. I NOTICED THERE WERE MANY COMPLAINTS OF THIS PROBLEM ON THE INTERNET MANY RECOMMENDED TO FILE A COMPLAINT ON THE NHTSA WEBSITE. *TR
Source: NHTSA WEB SITE -
2008 MINI COOPER- BOULDER CREEK, CA
SUNROOF SPONTANEOUSLY SHATTERED. NO IMPACT OR OTHER INCIDENT. SIMPLY DRIVING ON HIGHWAY 85 IN SANTA CLARA, CALIFORNIA. LOUD EXPLOSION SOUND, COVERED IN GLASS WITH HANGING SUNROOF. REPORTED INCIDENT TO 911 THEN TO CHP. NO ASSIGNABLE CAUSE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 MINI COOPER S- AURORA, CO
I'VE BEEN FOLLOWING BLOGS ABOUT MINI COOPERS GOING ON FIRE SINCE I OWNED ONE, AND I NEVER THOUGHT IT WOULD HAPPEN TO ME. WELL, I HAD JUST GOTTEN BACK HOME FROM SCHOOL WHEN I SMELL SOMETHING LIKE WIRING BURNING IN MY CAR, SO I KILLED THE ENGINE AND OPENED THE HOOD. POWER STEERING STILL RUNNING AND SMOKING, SO I CALLED MY DAD TO HELP ME. HE DISCONNECTED THE BATTERY AND STOPPED THE EPS PUMP FROM BEING CONSUMED ON FIRE. THIS SHOULD NOT BE HAPPENING, THE BMW-MINI FIRM SHOULD TAKE RESPONSIBILITY AND NOT LET THEIR CLIENTS SUFFER THE AFTERMATH. THIS IS SURELY A RECALL, NO ONE HAS DIED YET, THANKS GOD, BUT LET'S BE SERIOUS FOLKS. SINCE NEW PUMP AT DEALER IS $650.00 CALLED JUNK YARDS AND PART IS NOT READILY AVAILABLE AND IF AVAILABLE JUNK YARDS CHARGE VERY CLOSE TO A NEW ONE FOR A USED ONE. I WAS NOT ABLE TO ACQUIRE ONE ON MY STUDENT STATUS, SO I DON'T HAVE A VEHICLE TO GET TO SCHOOL; DAD HAS TO DROP ME OFF FOR NOW. *TR
Source: NHTSA WEB SITE -
2007 MINI COOPER S- ELKINS PARK, PA
THE PASSENGER SEAT AIRBAG GOES OFF (THE INDICATOR LIGHT SIGNALS THAT THE PASSENGER SIDE AIRBAG IS OFF), WHEN A 105 POUND ADULT WOMAN IS SEATED IN THE PASSENGER SEAT. I WAS TOLD BY MY LOCAL MINI COOPER DEALER THAT THE SEAT DOES NOT SENSE SOMEONE IN THE PASSENGER SEAT UNLESS THEY ARE 115 LBS OR MORE. I FEEL THAT THIS IS DANGEROUS SINCE THERE ARE PLENTY OF ADULT FEMALES THAT WEIGH LESS THAN 115 LBS. I HAVE TAKEN THIS ISSUE TO MINI CORPORATE AND THEY REFERRED ME TO NHTSA. I SPOKE WITH AN AIRBAG REPRESENTATIVE AT NHTSA WHO TOLD ME THAT THE TESTING CONDITIONS FOR MINI COOPER 2007 WERE DONE WITH A 108 LB FEMALE. I AM FREQUENTLY THE PASSENGER IN THIS VEHICLE AND DO NOT FEEL SAFE KNOWING THAT THE AIRBAGS ARE OFF. IN THE EVENT THAT MY HUSBAND AND I ARE IN AN ACCIDENT REQUIRING AIRBAGS, THEY WILL NOT DEPLOY ON THE PASSENGER SIDE. *TR
Source: NHTSA WEB SITE -
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2004 MINI COOPER- BURBANK, CA
PASSENGER WINDOW DOES NOT ROLL DOWN. THIS IS THE SECOND OCCURRENCE. THE FIRST TIME, IT CORRECTED ITSELF AFTER A FEW DAYS. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER- BELLFLOWER, CA
POWER WINDOW ON PASSENGER SIDE COMES DOWN ONLY SOMETIMES AND SOMETIMES IT DOESN'T WORK FOR WEEKS. STEERING IS MAKING NOISES. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER- PALATINE, IL
AT FIRST MY BATTERY DIED AFTER I CAME OUT OF WORK. I COULDN'T UNDERSTAND WHY SINCE I DIDN'T LEAVE ANYTHING ON. SO I GOT THE BATTERY REPLACED FOR $200. RECENTLY THE STEERING HAS BEEN CUTTING OUT WHILE DRIVING. IF YOU PULL OFF INTO A PARKING LOT AND TURN OFF THE CAR YOU CAN STILL HEAR THE COOLING FAN GOING. AFTER APPROX 30 MIN THE POWER STEERING WILL RETURN TO NORMAL UNTIL IT OVERHEATS AGAIN. SO MY BATTERY WAS BEING DRAINED BY THE POWER STEERING COOLING FAN. *TR
Source: NHTSA WEB SITE -
2003 MINI COOPER- NASHUA, NH
ON AUG. 9, 2008, I NOTICED THAT THE STEERING ON MY 2003 MINI COOPER WAS EXTREMELY TIGHT WHEN I STARTED THE CAR. AS I DROVE IT, IT LOOSENED UP. THE NEXT DAY, AUG. 10, THE SITUATION WORSENED--EVERY TIME THE CAR WAS STOPPED, THEN STARTED, THE STEERING TIGHTENED. THERE WAS NO LOOSENING UP AT ALL. I BROUGHT THE CAR TO A LOCAL PEP BOYS TO SEE IF ANYTHING COULD BE DONE. THEY DIAGNOSED A POSSIBLE PSP FAILURE. THEY COULDN'T DO ANYTHING AS ONLY MINI HAS THE SCHEMATICS FOR THIS REPAIR. I CALLED THE MINI DEALERSHIP IN PEABODY, MA FIRST THING MONDAY AND GOT AN APPT. FOR TODAY, AUG. 14. SINCE I HAVE NO OTHER VEHICLE, I HAD TO DRIVE THE CAR WHEN NECESSARY. SOMETIMES THE STEERING WAS FINE. OTHER TIMES, IT WAS VERY DIFFICULT TO STEER. THE DEALERSHIP REPLACED THE FAULTY PSP TODAY. THEY ACKNOWLEDGED A COMPLETE FAILURE. I'VE OWNED SEVERAL CARS WITH MORE MILEAGE ON THEM THAN THIS ONE (IT CURRENTLY HAS 60K AND IS FIVE YEARS OLD) AND NEVER EXPERIENCED ANY PSP PROBLEMS, NEVER MIND AN OUTRIGHT FAILURE. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER S- GLENCOE, IL
MY MINI COOPER S 2002. MY POWER STEERING LOCKED UP MAKING IT ALMOST IMPOSSIBLE TO STEER. VERY DANGEROUS AND THE FAN KEPT RUNNING WHEN OFF WHICH DRAINED THE BATTERY. IT IS NOT DRIVABLE NOW. *TR
Source: NHTSA WEB SITE