MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 MINI COOPER S
    - ARLINGTON, VA

    THE DRIVER'S SIDE (POWER) WINDOW OF MY 2003 MINI COOPER S (50K MI) FAILED TO OPERATE PROPERLY WHILE IN AN UP POSITION. THIS IS SOMETHING THAT PROVES INCONVENIENT, TO SAY THE LEAST, PARTICULARLY WHEN ENTERING/EXITING PARKING GARAGES AND TOLL BOOTH STATIONS. MY MECHANIC WILL REPLACE THE MOTOR AND REGULATOR FOR $600. GIVEN THE AMOUNT OF GROUSING I'VE SEEN ON THIS SUBJECT, I SHOULD THINK THAT BMW SHOULD STAND BY ITS PRODUCT. *TR

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - SURPRISE, AZ

    1 - DRIVING NORMALLY - HEARING NOISE FROM UNDER HOOD GETTING LOUDER 2 - DROVE TO MECHANIC WHO TOOK TO A TRANSMISSION SHOP TO VERIFY NOISE WAS DEFECTIVE TRANSMISSION AND MORE SPECIFICALLY THE DIFFERENTIAL WITHIN THE TRANSMISSION - THE CAR WOULD STILL DRIVE AND SHIFT PROPERLY. (THE GRINDING NOISE IS THE DIFFERENTIAL UNIT WITHIN THE TRANSMISSION CASING) 3- LOOKING FOR AFTER MARKET PARTS TO REPAIR. CURRENT ESTIMATE FROM DEALER FOR PARTS ALONE IS $7500. *TR

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - WASHINGTON, DC

    WITHOUT NOTICE, THE BATTERY DIED. UPON INSTALL OF A NEW BATTERY, A FAN STARTED RUNNING BEFORE THE VEHICLE WAS TURNED ON. AN INDEPENDENT MECHANIC AND THE DEALER CONFIRMED THAT THE ELECTRICAL STEERING PUMP AND STEERING PUMP FAN HAD FAILED AND NEEDED REPLACING. THE DEALER WHERE I PURCHASED IT SAID I NEEDED TO TAKE THE VEHICLE TO THE DEALER WHERE I LAST HAD IT SERVICED. I CONTACTED CORPORATE SERVICES WHO INFORMED ME THAT I WAS ELIGIBLE FOR A GOODWILL WARRANTY EXTENSION PROVIDED I TOOK TO THE VEHICLE FOR INSPECTION AT THE DEALER WHERE I LAST HAD IT SERVICED. THE SERVICE DEALER, AND CORPORATE RELATIONS, WOULD NOT PROVIDE A GOODWILL EXTENSION BECAUSE THEY MAINTAINED THAT MY MECHANIC CAUSED THE STEERING PUMP TO FAIL. THE DEALER OFFERED TO REPAIR THE PARTS FOR ABOUT $1900 FOR A NEW PUMP AND $140 FOR A NEW FAN. AFTER SOME RESEARCH, INCLUDING INFORMATION THE DEALER TOLD MY MECHANIC, THIS FAILURE IS A REGULAR PROBLEM WITH THE EARLIER MINI MODELS AND THE DEALERS KEEP ADDITIONAL PARTS IN STOCK TO REPAIR VEHICLES AS THEY COME IN. ADDITIONALLY, I READ THAT MINI SUBSEQUENTLY CHANGED THE DESIGN OF THIS COMPONENT TO RECTIFY THE PROBLEM BUT NEVER INFORMED PRIOR OWNERS OF THIS CHANGE. MOREOVER, I ALSO READ THAT THIS PROBLEM HAS BEEN HAPPENING WITH MINI DURING THE INITIAL 50,000 MILES OF OWNERSHIP, AND IN SOME CASES THE FAILURE OF THE PUMP FAN HAS CAUSED ENGINE FIRES WHILE THE VEHICLE IS IN OPERATION. *TR

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER S
    - NORWALK, CT

    THE POWER STEERING PUMP FAILED SUDDENLY AND UNEXPECTEDLY (NO WARNING) WHILE DRIVING, MAKING THE STEERING WHEEL SIGNIFICANTLY MORE DIFFICULT TO TURN AND DRIVING THE VEHICLE SIGNIFICANTLY MORE DANGEROUS. *TR

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - AITKIN, MN

    REPLACED THE CLUTCH TWICE IN 10 MONTHS IN MY 2003 MINI COOPER. I BOUGHT IT USED IN MAY, 2006. JANUARY AND OCT 2007 HAD TO HAVE THE CLUTCH REPLACED. THE VEHICLE WAS NOT ABUSED. 18,000 MILES BETWEEN THE TWO REPAIRS. *TR

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - KEY BISCAYNE, FL

    2002 MINI COOPER WITH <55,000 MILES (SAME OWNER) THE SHIFT CABLE DETACHED FROM THE TRANSMISSION SHIFT LINKAGE WHILE I ATTEMPTED TO CHANGE GEARS. GEAR CHANGES ARE NO LONGER POSSIBLE AND THE TRANSMISSION REMAINS IN THE LAST GEAR SELECTED! PRIOR TO THIS -BUT WITHIN THE LAST 6 MONTHS, ALL THE WINDOW MOTORS DIED SIMULTANEOUSLY, THE FAN BELT WOULD NOT SHUT OFF, THE ENGINE CONTINUALLY OVERHEATED (DESPITE REPEATED SERVICE BY BMW), THE HORN FUSE WOULD NOT SHUT OFF (UNTIL IT BLEW), AND THE TRANSMITION IS SLOWLY DYING. 1) THE FAN BELT WOULD NOT TURN OFF -CONTINUOUSLY, DRAINING THE BATTERY. 2) TIMING BELT WAS REPLACED 3) THE TRANSMISSION IS GOING 4) THE POWER WINDOWS *TR

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - WAYNE, NJ

    FIRST POWER STEERING PROBLEM OCCURRED AROUND 31,000 MILES, IN THE FORM OF A SLIGHT VIBRATION. SINCE THE 50,000 MILES MARK, POWER STEERING HAS FAILED ON INNUMERABLE OCCASIONS, FREQUENTLY 5 OR 6 TIMES WITHIN A FEW MINUTES, AND WHILE DRIVING AND TAKING SHARP TURNS, POTENTIALLY CAUSING LOSS OF CONTROL OF THE VEHICLE. AT FIRST, TURNING IGNITION ON AND OFF TEMPORARILY RESOLVED THE ISSUE. HOWEVER, THIS IS NO LONGER EFFECTIVE. OTHER POWER FUNCTIONS HAVE BEEN DISRUPTED AS WELL, SUCH AS POWER LOCKS AND POWER WINDOWS, SOMETIMES LOCKING YOU IN THE CAR (DOOR LATCH MECHANISM IS ALSO UNPREDICTABLY FAULTY AT THE SAME TIME, RESULTING IN BEING POTENTIALLY LOCKED IN WITHOUT ANY MEANS TO EXIT THE CAR-THIS HAS HAPPENED ON A COUPLE OF OCCASIONS). THE POWER STEERING IS NOW STAYING ON EVEN AFTER THE ENGINE IS TURNED OFF AND THE IGNITION KEY REMOVED, AND AS A RESULT, THE BATTERY IS BEING DISCHARGED. BASED ON AVAILABLE INFORMATION, THIS IS THE FINAL STAGE BEFORE THE CAR SPONTANEOUSLY CATCHES ON FIRE. I AM NOW IN A SITUATION WHERE MY CAR IS AT RISK OF SPONTANEOUSLY CATCHING ON FIRE, AND MY LOCKS AND WINDOWS FREQUENTLY UNEXPECTEDLY MALFUNCTION, PARTICULARLY WHEN THE STEERING PUMP MALFUNCTIONS, POTENTIALLY LOCKING ME INTO MY CAR, WITH A STEERING PUMP THAT WILL NOT SHUT OFF AND THREATENS TO CATCH ON FIRE. CATCH ON FIRE WHILE I'M LOCKED INTO MY CAR... *TR

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER S
    - PLEASANT RIDGE, MI

    2004 MINI COOPER S POWER STEERING PUMP FAILURE THREE TIMES WHILE DRIVING VEHICLE NOT YET REPLACED NO CONSEQUENCES YET BEYOND FRIGHTENING. *TR

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER S
    - CORONA , NY

    TL*THE CONTACT OWNS A 2006 MINI COOPER S. WHILE DRIVING 45 MPH, THE VEHICLE SQUEAKED WHEN IT DROVE OVER A BUMP. THE DEALER STATED THAT THE STRUT MOUNTS WERE CRACKED AND THEY MADE THE REPLACEMENT. THE FAILURE MILEAGE WAS 11,000 AND CURRENT MILEAGE WAS 12,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MINI COOPER S
    - ROYAL OAK, MI

    WHEEL BOLTS BROKE. PREVIOUSLY, I HAD THREE WHEEL BOLTS BREAK DURING REMOVAL. DEALER AND MANUFACTURER DENIED WARRANTY CLAIM AS RESULT OF POT HOLE. RECENTLY, I HAD A WHEEL BOLT BREAK DURING INSTALLATION. WHILE USING A TORQUE WRENCH, THE BOLT BROKE BEFORE REACHING THE SPECIFIED TORQUE. THE WHEEL BOLTS ARE FRAGILE AND FAILURE IN SERVICE COULD RESULT IN THE LOSS OF A WHEEL. *TR

    Source: NHTSA WEB SITE