MINI Complaints

PARKED MY 2003 MINI COOPER ON THE STREET. SMOKE STARTED BILLOWING OUT OF THE ENGINE. POPPED THE HOOD AND SAW THE SMOKING CONTINUOUSLY EMANATING FROM THE ENGINE COMPARTMENT. HAD THE CAR TOWED TO THE MINI DEALERSHIP IN PRINCETON. THEY TOLD ME THAT THE POWER STEERING PUMP FAILED; THAT IT LEAKED AND MELTED THE ENGINE HARNESS AND POWER SUPPLY CABLE AND POWER STEERING FAN CONNECTORS. ALSO, THE MAIN COOLANT FAN WAS NOT FUNCTIONING PROPERLY; AND THERE WAS ANOTHER LEAK IN MY VALVE COVER GASKET. I HAVE READ MANY INSTANCES WHERE FIRES HAVE BEEN STARTED FOR THE SAME REASON, AND AM LUCKY THAT DID NOT HAPPEN TO ME. HOWEVER, THE DAMAGE TO THE CAR TOTALED OVER $3400. I HAD TO HAVE THE POWER STEERING PUMP REPLACED; ALONG WITH THE ENGINE HARNESS, POWER SUPPLY CABLE, POWER STEERING FAN AND MAIN COOLING FAN. IF THIS IS AN ISSUE WITH MANY MINI COOPERS ESPECIALLY 03 AND 04 EDITIONS, I THINK THE MANUFACTURERS SHOULD TAKE RESPONSIBILITY TO FIX THE PROBLEM AND ENSURE THAT IT DOES NOT HAPPEN TO ANYONE ELSE. *TR

SIGNIFICANT AND REPEATED ELECTRICAL FAILURES CAUSED THE CAR TO RANDOMLY SWITCH INTO EML MODE, REDUCING ENGINE OUTPUT CRITICALLY. WHEN THIS HAPPENED ON A HIGHWAY THERE WAS NOT ENOUGH POWER TO REMOVE THE CAR FROM THE ROAD SAFELY. AFTER SEVERAL INEFFECTUAL REPAIRS, THE WIRING HARNESS WAS REPLACED. SHORTLY AFTER THE REPAIR, THE CAR WAS PARKED, EMERGENCY BRAKE SET, MANUAL TRANSMISSION SET IN FIRST GEAR. UNATTENDED, TURNED OFF WITH NO KEY IN THE IGNITION, THE CAR MOVED ITSELF SEVERAL FEET, HITTING ANOTHER CAR, BURNING OUT THE STARTER AND DRAINING THE BATTERY. THE CAR WAS MOVED TO A REPAIR SHOP WHERE THE STARTER WAS REPLACED. OVERNIGHT, WITH THE CAR PARKING INSIDE THE LOCKED SHOP, THE CAR MOVED ITSELF ACROSS THE SHOP. MECHANICS ARE NOW INVESTIGATING THE PROBLEM. *TR

1. I WAS UNLOADING A FEW THINGS FROM THE BACK OF CAR. 2. THE FAILURE IS THAT THE STOCK MINI COOPER S TAILPIPE EXTEND BEYOND THE REAR BUMPER WHICH IS RIGHT WHERE YOU HAVE TO STAND TO ACCESS THE TRUNK. THE CONSEQUENCES ARE THAT I GOT A BIG CIRCULAR BURN ON MY CALF WHEN I LEANED IN TO GRAB SOMETHING. 3. WHAT CAN I DO TO CORRECT THIS? IT'S A STOCK PART / DESIGN THAT'S NEVER BEEN RECALLED AND IS STILL FOR SALE. *JB

EXTREME HOOD TEMPERATURE DUE TO TURBO IN EXCESS OF 225 DEGREES F DUE TO EXTREME TEMPERATURES BURNS TO BODY PARTS UP TO 2ND DEGREE CAN OCCUR IF HOOD OF CAR IS TOUCHED. DAMAGE TO PLASTIC HOODSCOOP ON CAR...BASICALLY IT IS MELTING AND DEFORMING I REPLACED THE HOOD SCOOPE AND REFRAIN FROM TOUCHING THE HOOD FOR ABOUT AN HOUR AFTER THE CAR IS SHUT OFF. THIS IS A PROBLEM IF I AM GOING TO HAVE WORK DONE ON THE CAR. *JB

HOOD TEMPERATURE IS EXTREMELY HOT, ESPECIALLY AROUND THE HOOD SCOOP. MY FRIENDS HAVE BEEN REPORTING TEMPERATURES WELL ABOVE 200 DEGREES ON THEIR MINIS. THIS IS A CONTINUING, EVERYDAY PROBLEM. *JB

TOOK MY CAR IN FOR WINDING SOUND COMING FROM MOTOR. DIAGNOSED AS THE ALTERNATOR...THEY REPLACED IT AND SOUND WAS STILL PRESENT ...MISDIAGNOSED AND WAS ACTUALLY THE SUPERCHARGER, BUT WHILE THEY WERE CHECKING IT OUT INITIALLY THE POWER STEERING PUMP STAYED ON...WHICH DIDN'T HAPPEN TO ME UNTIL THEY HAD IT. AFTER CHANGING THE ALTERNATOR POWER STEERING PUMP NO LONGER STAYED ON PER THE DEALER. HAD IT HOME 3 DAYS TO WAKE UP ONE MORNING HEARING THE PUMP ON AND I GO TO START MY CAR AND IN DRAINED MY BATTERY. HAD TO JUMP THE CAR AND THEN DISCONNECT THE CABLE TO KEEP FROM THE PS PUMP CONTINUOUSLY RUNNING. THE CAR IS AT THE DEALER GETTING A NEW PUMP $975 PLUS TAX, RESEARCHED MINI OWNER WEBSITE AND FOUND SEVERAL COMPLAINTS OF THE SAME ISSUE ALSO THAT SOME CARS ACTUALLY CAUGHT FIRE FROM A FAILURE OF THE PUMP. RESEARCHED MORE ON NORTH AMERICAN MOTORING . THERE WAS A LONG LIST OF PEOPLE WHO HAD THE EXACT EXPERIENCE. SURE WOULD BE AWFUL FOR THE PUMP TO GO OUT WHILE DRIVING ON EXPRESSWAY AND NOT ABLE TO STEER CORRECTLY. SURPRISED IT HASN'T CAUSED AN ACCIDENT/DEATH YET. *TR

WE PURCHASED OUR 2002 MINI ON 10/10/06, W/55,059 MILES ON IT. 9 DAYS LATER THE CLUTCH WENT OUT, NOT COVERED BY EXTENDED WARRANTY THAT WE PURCHASED. WE TOWED IT BACK TO MINI SAN FRANCISCO SERVICE DEPT WHO INSISTED THAT WE WORE OUT THE CLUTCH AND IT WAS OUR PROBLEM, WEAR AND TEAR, ETC. ? AFTER 9 DAYS! UNBELIEVABLE! THEY OFFERED TO PAY HALF, BUT WE FELT THIS WAS COMPLETELY UNFAIR. WE THEN HAD TO BATTLE WITH THE SERVICE DEPT AND THEY EVENTUALLY CALLED MINI USA WHO AGREED TO PAY THE OTHER HALF TO REPLACE THE CLUTCH. A FEW MONTHS LATER OUR MINI WAS DUE FOR SCHEDULED MAINTENANCE (INSPECTION 2, $390), WHICH WE HAD DON ON 2/6/07, WITH NO NOTABLE PROBLEMS. THEN ON 9/14/07, AT 67,829 MILES, THE CLUTCH WENT OUT AGAIN! TWICE IN UNDER ONE YEAR! WE HAVE DRIVEN MANUAL TRANSMISSION VEHICLES FOR OVER 15 YEARS AND NEVER HAD TO REPLACE A CLUTCH, LET ALONE TWICE IN ONE YEAR! OF COURSE IT IS NOT COVERED BY WARRANTY AND THE DEALERSHIP IS INSISTING THAT IT IS OUR FAULT THAT WE BURNT OUT THE CLUTCH, WHICH IS ABSURD. WE WOULD HAVE TO GRIND THE GEARS EVERY TIME WE SHIFT IN ORDER TO BURN OUT A BRAND NEW CLUTCH WITHIN ONE YEAR. MINI USA IS TAKING THE WORD OF THE SERVICE MANAGER AND WILL NOT HELP US. WE ARE NOT SURE IF THIS IS RELATED TO THE RECALL (MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY), HOWEVER, THE DEALERSHIP/SERVICE DEPT DENIES THAT SUCH A RECALL EXISTS. WHEN SEARCHING GOOGLE WE FOUND MANY OTHERS HAVING THE SAME OR VERY SIMILAR COMPLAINTS OF CLUTCHES GOING OUT IN UNUSUALLY SHORT PERIODS OF DRIVING TIME. EACH TIME THE DEALERSHIP BLAMES THE DRIVER AND DENIES THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. OUR MINI IS SITTING AT THE DEALERSHIP RIGHT NOW AS WE RESEARCH AND TRY TO FIGURE OUT HOW TO RESOLVE THIS SITUATION FAIRLY. AT THIS POINT, WE JUST WANT TO GET IT REPAIRED AND SELL IT. ALTHOUGH, I FEEL BAD SELLING THIS CAR TO ANYONE, SINCE IT CLEARLY HAS MECHANICAL DEFECTS. *JB

CAR HESITATES WHEN ACCELERATOR PEDAL IS APPLIED AFTER COMING TO A STOP OR WHEN ATTEMPTING TO PASS OTHER VEHICLES. ESPECIALLY FREQUENT AT TURNS FROM A COMPLETE STOP EG TURNING INTO OR ACROSS MOVING TRAFFIC. THE CAR INITIALLY MOVES FORWARD AND THEN ALL FORWARD MOVEMENT STOPS. THE ENGINE DOES NOT APPEAR TO DIE THE RPM'S STAY CONSTANT BUT THE GAS PEDAL HAS NO EFFECT AND THE CAR SIMPLY ROLLS TO A STOP AT LOW SPEEDS OR SLOWS UP CONSIDERABLY AT HIGHER SPEEDS. THE RESULT IS THAT YOU ARE LEFT EITHER STRADDLED ACROSS A COUPLE OF LANES OF ONCOMING TRAFFIC IF YOU TRIED TO TURN LEFT OR YOU ARE STALLING IN FRONT OF TRAFFIC TRAVELING IN THE SAME DIRECTION AS YOU OR YOU ARE HUNG OUT TO DRY AT HIGHER SPEEDS IN THE WRONG LANE OF A TWO LANE HIGHWAY. IT HAPPENS FREQUENTLY BUT IT DOES NOT HAPPEN CONSTANTLY. YOU JUST NEVER KNOW WHEN IT IS GOING TO HAPPEN. IT IS EXTREMELY DANGEROUS AND THE DEALER SAYS THAT ALL THE MINIS ARE THE SAME AND THAT , THAT IS JUST THE WAY THEY HANDLE. WELL IT DIDN'T HANDLE LIKE THAT WHEN I GOT IT AND IT ONLY HANDLES THAT WAY A FEW TIMES A DAY. *JB

MY 10 YEAR OLD DAUGHTER RECEIVED A SERIOUS BURN ON HER LEG FROM THE EXHAUST OF MY MINI COOPER S. THE DOUBLE EXHAUST IS LOCATED IN THE CENTER BACK OF THE CAR AND EXTENDS PAST THE EDGE OF THE VEHICLE. IT IS VERY DIFFICULT TO GET ITEMS OUT OF THE TRUNK AREA WITHOUT TOUCHING THE EXHAUST. THE EXHAUST IN LOCATED IN THE EXACT LOCATION WHERE ONE STANDS TO RETRIEVE CARGO. I HAVE BURNED MY LEG TWICE UNLOADING GROCERIES. IT TAKES A CONSTANT EFFORT TO REMEMBER TO AVOID THE EXHAUST. THIS IS A SERIOUS DESIGN FLAW THAT NEEDS TO BE ADDRESSED. *JB ADD PICTURE *121108 CW UPDATED 12/11/08

THE EXHAUST PIPE ON THE 2002 MINI COOPER S I HAVE IS CENTRALLY LOCATED IN THE BACK OF THE BUMPER. THE CAR IS A HATCH BACK, AND I'VE RUINED A COUPLE PAIRS OF PANTS AND HAD MINOR BURNS FROM IT. I'M NOT TOO WORRIED ABOUT ME, BUT I HAVE SMALL KIDS AND I WORRY ABOUT THEM. *TR