MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 MINI COOPER
    - GRAY, TN

    DRIVING TO WORK AND POWER STEERING SYSTEM FAILED WITHOUT WARNING. THIS FAILURE CREATED A DANGEROUS SITUATION. I WAS ABLE TO CONTROL THE CAR, BUT IT TOOK A TREMENDOUS AMOUNT OF EFFORT. HAD MY WIFE BEEN DRIVING, IT IS LIKELY THAT SHE WOULD LOST CONTROL. *JB

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - RESEDA, CA

    I NEED A NEW TRANSMISSION AT ONLY 58,000 MILES FOR MY 03 MINI COOPER. THE MANUFACTURER HAS OFFERED TO PAY FOR THE TRANSMISSION, BUT I'M BEING ASKED TO PAY $2,500 FOR LABOR. I'VE NEVER HEARD OF A TRANSMISSION CRASHING AT 60,000 AND I'M SURPRISED THAT BMW AND MINI AREN'T DOING MORE TO KEEP ME AS A LOYAL CUSTOMER. *TR

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - ROCKPORT, TX

    TL*THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING 60 MPH, THE CONTACT FELT A BUMP COMING FROM THE FRONT OF THE VEHICLE AND STATED THAT THE VEHICLE DROVE ROUGHLY. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. AS OF SEPTEMBER 6, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE DEALER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 02V201000 (POWER TRAIN: MANUAL TRANSMISSION: FLOOR SHIFT ASSEMBLY). THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 72,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MINI COOPER US
    - ELLINGTON, CT

    I PARKED MY CAR AFTER ARRIVING AT MY FRIENDS HOUSE, WHICH WAS APPROX. A TWO HOUR DRIVE. AFTER REACHING INSIDE OF THE HATCHBACK TO GRAB LUGGAGE OUT OF MY 2007 MINI COOPER 'S' I WAS BURNED ON MY LEG BY THE TAILPIPE. AFTER STEPPING AWAY FROM THE VEHICLE MY LEG WAS RED IN TWO SPOTS (TWIN-PIPE) AND THEN BUBBLED IN THE NEXT SEVERAL HOURS AND SCABBED. I NOTICED THAT THE TAIL PIPE EXTENDS BEYOND THE BODY OF THE CAR WHICH ALLOWS FOR EASY SKIN CONTACT WITH THE HOT PIPE. UPDATED 04-15-08 *BF UPDATED

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - GLENDALE, AZ

    COMPLETE CATASTROPHIC FAILURE OF THE FRONT PASSENGER STRUT, STRUT TOWER, MOUNT AND LOWER CONTROL ARM BUSHING CAUSED BY AN IMPERFECTION ON A PUBLIC, WELL TRAVELED ROAD. REPORTS ON ENTHUSIAST FORUMS OF OVER 216 OTHERS SUFFERING THE SAME FAILURE ON THE SAME MODEL CAR AND A REPORT IN THE SEPT-OCT 2007 EDITION OF MC2 MAGAZINE CITING THE NEED TO LOOK FOR THESE COMMON FLAWS ON THIS MODEL CAR WHEN CONSIDERING PURCHASING A USED ONE.

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - SAN FRANCISCO, CA

    I RECENTLY WAS DRIVING HOME FROM SACRAMENTO WHEN MY CAR STOPPED DRIVING ON THE FREEWAY.... LUCKILY I WAS ABLE TO PULL OFF TO THE SIDE AND CALL FOR HELP... THE CAR WAS STILL RUNNING AND THE RPM'S WERE GOING UP, BUT WOULD NOT DRIVE OR REVERSE. I HAD NO IDEA WHAT THE PROBLEM WAS ESPECIALLY SINCE I HAD JUST HAD THE SECOND INSPECTION SERVICE ON THE CAR ON 4/10/2007 AT THE COST OF $850. THE CAR HAD NOT BEEN DRIVING FUNNY, NO LIGHTS HAD COME ON, NOTHING WAS ABNORMAL. AAA TOOK MY CAR TO MINI OF SACRAMENTO DEALER WHERE I HAD TO LEAVE IT OVER NIGHT (THE SERVICE DEPARTMENT WAS NO LONGER OPEN) AND CHECK MYSELF INTO A HOTEL. I CALLED THE NEXT MORNING AND THEY SAID BECAUSE I DID NOT HAVE AN APPOINTMENT THEY WOULD BE ABLE TO TAKE THE CAR ON AN EMERGENCY BASIS AND TAKE A LOOK AT IT AROUND 5:00 PM. I WAS CALLED LATER THAT DAY AND TOLD THE CAR NEEDED A NEW TRANSMISSION AND IT WILL COST $7,500... THE CAR HAS ROUGHLY 59,000 MILES ON IT. *TR UPDATED 02-21-08 *BF

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER S
    - SAN JOSE, CA

    1) NO SIGNIFICANT EVENT LEADING UP TO FAILURE 2) POWER STEERING PUMP FAILURE, NO STEERING ABILITY IN VEHICLE 3) NO CORRECTION KNOWN FOR SUDDEN LOSS OF STEERING. PARTS TO BE REPAIRED BELIEVED TO BE STEERING PUMP AND POTENTIAL STEERING RACK. *TR

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - PRABUCO CANYON, CA

    TL*THE CONTACT OWNS A 2002 BMW MINI COOPER. WHILE DRIVING 35 MPH HE NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE, AS WELL AS PIECES OF BURNING PLASTIC FALLING FROM THE VEHICLE. HE ATTEMPTED TO APPLY THE BRAKES HOWEVER, THE VEHICLE WOULD NOT STOP. HE THEN NOTICED FLAMES COMING FROM THE ENGINE. HE WAS ABLE TO PULL OVER AND TRIED TO CONTAIN THE FIRE HOWEVER, THE FIRE CONTINUED TO SPREAD INTO THE INTERIOR OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE FIRE DESTROYED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 86,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MINI COOPER US
    - BELAIR, MD

    TL*THE CONTACT OWNS A 2007 MINI COOPER (NA). THE CONTACT STATED THAT THE HOOD OF THE VEHICLE WOULD REACH 200 DEGREES AFTER IT WAS PARKED. THE WASHER JETS THAT REST ON THE HOOD LEAKED WATER WHEN THE HOOD WAS HOT. THE FAILURE OCCURRED EACH TIME AFTER THE VEHICLE WAS DRIVEN. THE DEALER STATED THAT THE TEMPERATURE WAS NORMAL. THE CONTACT BELIEVES THAT THE HEAT WAS CAUSED BY THE TURBO CHARGER. THE SPEED PRIOR TO THE VEHICLE BEING PARKED WAS UNKNOWN. THE CURRENT MILEAGE WAS 400 AND FAILURE MILEAGE WAS 25. THE CONSUMER STATED THE HOOD WIPER JETS WEEP WHEN THE VEHICLE IS PARKED AND THE TEMPERATURE RISES ABOVE 200 LEAVING SEMI PERMANENT MARKS ON THE VEHICLE. UPDATED 08/31/07 *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 MINI COOPER
    - WAUWATOSA, WI

    TL*THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING 65 MPH, THE SHIFT CABLE COMPLETELY DETACHED FROM THE MANUAL TRANSMISSION AND PREVENTING THE CONTACT FROM SHIFTING GEARS. THE VEHICLE WAS TOWED TO A TRANSMISSION SPECIALTY SHOP AND THEY RECONNECTED THE SHIFT CABLE. BMW STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NUMBER 02V201000 (POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 48,800 AND FAILURE MILEAGE WAS 48,750.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE