MINI Complaints

DT: THE CONTACT NOTICED THAT IF USING THE REMOTE TO LOCK THE DOORS AND IF ANYONE WAS INSIDE THE VEHICLE THEY WERE UNABLE TO GET OUT OF THE VEHICLE. THE HANDLES NOR THE DOOR LOCK WILL UNLOCK THE DOOR. CONSUMER HAS TO USE THE REMOTE. THE CONTACT FELT THAT THIS WAS SOME TYPE OF COMPUTER DEFECT. HE TOOK THE VEHICLE TO THE DEALER AND DEMONSTRATED TO THEM THE PROBLEM, AND THEY AGREED WITH THE CONSUMER THAT THIS WAS A SAFETY DEFECT. DEALERSHIP CONTACTED THE MANUFACTURER, AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO ABOUT THIS WAS JUST THE WAY THE CAR WAS MANUFACTURED. *AK *TT *SC *JB

DT: CONSUMER WAS DRIVING HOME WHEN PEOPLE STARTING HONKING AND WAVING AT CONSUMER. BRAKE LIGHTS WERE NOT WORKING. CONSUMER HAD DEALER COME AND GET VEHICLE, DEALER TOLD CONSUMER THAT IT WAS AN ELECTRICAL PROBLEM. CONSUMER SAID THAT VEHICLE WAS IN HER POSSESSION FOR 24 HOURS WHEN BRAKE LIGHTS FAILED. CONSUMER BOUGHT VEHICLE NEW FROM DEALER , WHO SUPPOSEDLY FIXED IT. BUT CONSUMER HAD NOT BEEN ABLE TO CHECK TO SEE IF BRAKE LIGHTS ACTUALLY WORKED. CONSUMER STATED THAT IT WAS SIGNIFICANT THAT THIS HAPPENED AFTER DEALER HAD DONE THE SAFETY PREPARATIONS FOR DELIVERING THE CAR. DEALER SAID THAT THE PREPARATIONS WERE DONE, AND THEY CHECKED THE LIGHTS AND ALL THE FLUID LEVELS.*AK

8" CRACK IN FRONT WINDSHIELD. CRACK IS LOCATED ON LOWER RIGHT HAND (PASSENGER) SIDE OF VEHICLE THAT STARTS BELOW THE WINDSHIELD SEAL. THE GOES UP 3" THEN CURVES LEFT AND TRAVELS FOR 5". CRACK APPEARED AFTER THE CAR WAS PARKED IN A SECURE GARAGE FOR 3 DAYS, AND HAS GROWN ABOUT 1" A WEEK.

MY 2004 MINI COOPER S HAD BEEN PARKED, UNTOUCHED, IN MY DRIVEWAY FOR 2 DAYS. I GOT IN IT LAST NIGHT AND FIRST THING I NOTICED WAS A VERTICLA CRACK IN THE WINDSHIELD EXTENDING FROM THE TOP CHROME MOLDING 14" DOWN, PARALLEL TO AND 5" FROM THE DRIVER'S SIDE EDGE OF THE WINDSHIELD. THE LOCAL DEALER SAID THAT MINI HAD A PROBLEM WITH WINDSHIELD BREAKAGE IN THE PAST "BUT NOT NOW". AT HIS SUGGESTION, I RAN THE TIP OF A BALL-POINT PEN ALONG THE CRACK AND FOUND A "CHIP" AT THE TOP OF THE CRACK. THIS "CHIP" IS SMALLER THAN THE TIP OF THE BALL-POINT PEN. I'VE HAD MANY NEW AND USED CARS AND THIS IS THE FIRST CASE WHERE SUCH AN INSIGNIFICANT "CHIP" HAS PROPAGATED TO A TOTAL FAILURE REQUIRING REPLACEMENT WITHOUT EVEN BEING VISIBLE FIRST.

COMPLAINT REGARDING THE POSITION OF THE HORN BUTTONS ON THE 2004 MINI COOPER S. *MR THE CONSUMER WOULD TRY TO HONK THE HORN BY PRESSING THE MIDDLE OF THE STEERING WHEEL AND NOTHING WOULD HAPPEN. *SC

WHILE STOPPED THE CAR WOULD NOT ACCELERATE FOR 5-7 SECONDS.. THE ENGINE RPM DID NOT INCREASE EVEN WITH THE FOOT PEDAL PUSHED TO THE FLOOR. WHEN THE RPM DID INCREASE THE CAR ACCELERATED NORMALLY UNTIL THE NEXT EPISODE. WHEN THE VEHICLE WAS TAKEN TO BE SERVICED THE PROBLEM COULD NOT BE DETERMINED. *AK *BF *NM

CRACKED WINDSHIELD ON A MINI. CRACK EXTENDS FROM RIGHT EDGE AND GOES TOWARDS CENTER AND THEN TURNS UP TOWARDS ROOF - CRACK ABOUT 12" LONG. NO STONE CHIP ANYWHERE ALONG CRACK.*AK

THE AIR BAG SYSTEM WARNING LIGHT HAS BEEN ON 8 TIMES IN 3 YEARS OF OWNERSHIP. (THE INCIDENT DATE I REPORT BELOW IS SIMPLY THE MOST RECENT OCCURENCE) EACH TIME REQUIRES A TRIP TO THE DEALER TO RESET THE SYSTEM. WHEN THE WARNING LIGHT IS ON THE VEHICLE'S AIRBAG SYSTEM IS DE-CTIVATED, AND THEREFORE THE SYSTEM RESET IS AN URGENT SAFETY ISSUE. OVER THE COURSE OF 3 YEARS, THE DEALER HAS REPLACED NUMEROUS SENSORS, WIRING HARNESS PIECES, AND SEVERAL OF THE AIRBAG UNITS (ESP. THE SEAT AIRBAGS). THIS IS REPORTED TO BE ONE OF THE MOST COMMON MINI COOPER FAILURES AND HAS PLAGUED THESE CARS FOR ALL MODEL YEARS IN PRODUCTION. THIS IS AN URGENT SAFETY DEFECT AND IT IS IMPORTANT THAT THE NHSTA TAKE ACTION! (SORRY I DON'T KNOW MY VIN BY MEMORY AND CAN'T ACCESS MY REGISTRATION AT THE MOMENT...IF YOU REALLY NEED THIS, SIMPLY EMAIL ME AND I'LL GLADLY PROVIDE). *AK

THE WINDSHIELD IN THE CONSUMER'S 2004 MINI COOPER CRACKED ABOUT 4 INCHES TO THE LEFT OF THE VIN NUMBER. THE CRACK STARTED AT THE EDGE AND MOVED UP TO THE RIGHT. *NM THE DEALER STATED IT WAS A STRESS CRACK. *JB

WHILE DRIVING NORMALLY A VERY VERY SMALL PEBBLE SIZE STONE HITS UNDERNEATH THE WINDSHIELD WIPER ON THE PASSENGER'S SIDE. THE WINDSHIELD IMMIDEIATLY SPIDERS ALL OVER THE WINDOW. I'VE BEEN TOLD ALL THE PROBLEMS WITH THE BMW WINDSHIELDS WERE CORRECTED, BUT I'VE HEARD FROM OVER 20 FELLOW MINI OWNERS OF RANDOM CRACKING AND FAILURES WITHIN THE FIRST 2000 MILES!!! THIS IS TOTALLY UNACCEPTABLE, AND IT ISNT COVERED UNDER WARRANTY BECUASE IT WAS THE RESULT OF AN IMPACT.*AK