MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 MINI COOPER S
    - Flint, MI

    The contact owns a 2013 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the engine was running rough while idling. Additionally, the contact stated that the vehicle would not exceed 65 MPH and 4,000 RPM while driving. The message "Reduced Engine Power" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that cylinder #1 was misfiring because it was not receiving proper communication from the ECU. The vehicle was then taken to another independent mechanic and was informed that the ECU was operating as needed. Additionally, the contact stated that he replaced the spark plugs and the coils; however, the failure persisted. The check engine warning light was illuminated. The local dealer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MINI COOPER S
    - Clio, MI

    The contact owns a 2011 Mini Cooper S. The contact stated that while driving at an undisclosed speed, the contact was informed that the left turn signal light was inoperable. The vehicle was taken to a local Pep Boys, where the left turn signal light bulb was replaced twice; however, the failure recurred 30 minutes later each time. Additionally, the contact stated that the brake lights were inoperable. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MINI COOPER
    - Hinsdale, IL

    The contact owns a 2009 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the battery was replaced four times in four years. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 19,000. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MINI COOPER S CLUBMAN
    - Honolulu, HI

    The contact owns a 2011 Mini Cooper S Clubman. The contact stated that water was entering the motherboard and fuse box. While driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle failed to restart. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was contacted. The failure mileage was approximately 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MINI COOPER S CLUBMAN
    - Weston, CT

    The contact owns a 2009 Mini Copper S Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The vehicle was taken to an independent mechanic, who determined that the footwell control module needed to be replaced. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 MINI COOPER S COUNTRYMAN
    - Willoughby Hills, OH

    The contact owns a 2012 Mini Cooper S Countryman. The contacted stated while driving approximately 30 MPH, the headlights, turn signals, horn, window regulators, and door locks became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 126,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MINI COOPER
    - Rochester, NY

    The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MINI COOPER
    - Rex, GA

    Water coming in from somewhere to the driver side front and rear floorboard only I've checked everywhere and taking it to a couple of shops replaced heater core and crossover holes checked for air condition leaks all checked out good windows seals good so ot must be a defect somewhere. 03

    Source: NHTSA WEB SITE
  • 2022 MINI COUNTRYMAN
    - Mesa, AZ

    Phoenix, AZ. Temperature was 118*F. Sunroof exploded while driving down highway. Vehicle had been parked for 2 hours. I started the vehicle and turned on the air conditioning. 5 minutes later the sunroof exploded.

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER
    - Ada, MI

    MINI was totally destroyed by fire after driving for 15 minutes. It was parked in a parking lot and was in flames 5 minutes after my wife entered the store. This is comparable with problem requiring recall (with no remedy). No warnings

    Source: NHTSA WEB SITE