MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 MINI COOPER ROADSTER- coral springs, FL
The passenger side air bag seat sensor has failed. I don't know if that means the passenger air bag will not work or if it will activate incorrectly injuring a passenger due to air bag detonation. This sensor failure is common. Yes this vehicle can be inspected. The air bag warning light periodically turns on and off. I contacted mini cooper customer relations and they informed me that there was a time that they would repair this issue if reported to a dealer free of charge but that offer expired when the car turns 10 years old. Our mini is a little over 10 years old. Mini has been aware of this problem for many years and claims to have sent notification of warranty extension to all owners. I am unable to find any correspondence regarding this issue. Our vehicle has not been inspected by mini or anyone else. Mini knew what I was talking about without a question as they are familiar with this issue. The air bag warning light started coming on maybe a year ago and has become more common in the past approximately 6 months. We are not exactly sure the first time the wanrng light illuminated as it wil turn off after a while. This issue is not speed dependent, It seems to be activated when someone is sitting on the seat but not 100% sure that is the only time.
Source: NHTSA WEB SITE -
2010 MINI COOPER- Queens, NY
The contact owned a 2010 Mini Cooper. The contact stated that while driving at an undisclosed speed, he smelled a burning odor within the interior of the vehicle. The contact was able to pull to the shoulder of the road, and after visual inspection, he observed flames emanating from the footwell control module. The contact stated that bystanders assisted him in extinguishing the flames. No police or fire reports were filed. No warning lights were illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic; instead, it was towed to the contact's residence, where it remains. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 23V337000 (Electrical System), and the VIN was included. The manufacturer was not notified of the failure. The failure mileage was 78,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MINI COOPER CLUBMAN- Chicago, IL
The contact owns a 2011 Mini Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MINI COOPER- Gladwin, MI
Starting June 2023 the Airbag indicator light would turn on when I put a bag or even something light on the passenger seat. Now it randomly goes on if I hit a bump in the road. Keep in mind I don't have an actual passenger that sits in the "Passenger seat". Which is completely baffling me! Please create a recall MINI/BMW Corporation, because I see that the 2011 MINI's are all having this problem!
Source: NHTSA WEB SITE -
2013 MINI COOPER- Sylmar, CA
The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 MINI COOPER- Aurora, CO
The problem was that the gas pedal began to stick. Suddenly it began to idle at 4000 rpm. I had to reach down and pull up the gas pedal while driving. I had it replaced a few weeks ago. Then I received a letter from Mini about a footwell control module. It sounds like a similar corrosion problem and it needs to be fixed as well. I had it looked at several times before it was fixed properly because a dirty throttle body can cause it to idle too fast
Source: NHTSA WEB SITE -
2009 MINI COOPER S CLUBMAN- Hurt, VA
The contact owns a 2009 Mini Cooper S Clubman. The contact stated that the vehicle failed to start after several attempts. The contact later received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was not diagnosed nor repaired. The failure mileage was unknown. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MINI COOPER COUNTRYMAN- Pahoa, HI
Passenger side airbag light on with no one in seat. The repair shop stated that there is a seat sensor fault code is 93c3(passenger seat occupancy detector). If there is an accident the airbag may not deploy. I was told to by the BMW of Hawaii in Kona that it will cost $2030 for parts and labor.
Source: NHTSA WEB SITE -
2012 MINI COOPER COUNTRYMAN- hummelstown, PA
My 2012 Mini Countryman has had failed signal lighting. My dealer has diagnosed the issue as a failed FRM module which I have been informed that NHTSA issued in conjunction with Mini USA a warranty extension to service this module's failure. While as an owner of this car for the past 9 years, I received not notice from Mini. I recently appealed for warranty coverage of this part. Mini USA has denied coverage of my failed FRM module stating the warranty was only good for 10 years from in-service date. My vehicle went in-service 8/12/2012, or ten years and ten months. Mini is adamantly denying good will to replace this part and my car is off the road do to no working turn signals.
Source: NHTSA WEB SITE -
2015 MINI COUNTRYMAN- Seattle , WA
Our 2015 Mini Cooper countryman spontaneously combusted. It started with a cruise control warning and then a notice that the care was drivable but to take it to a dealership. The car’s engine began smoking and shortly after stopping the car became engulfed in smoke and then combusted. The car was completely damaged by the fire. The car has been towed to Crossroads Towing and Recovery Services in Ft. Collins, CO.
Source: NHTSA WEB SITE