MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 MINI COUNTRYMAN- Ellicott , MD
Phev Charging cord that came w vehicle from Grayson BMW dealership in Knoxville. Bought car used w 15339 miles during pandemic (site unseen via internet had shipped to Maryland). Cord that came w car is an official mini OEM charging cord (see attached pics- mini cord 61440003082- number etched on portable EV charger)Have had charging issues w cord brought to mini Towson 3* for cord issues- overheat I believe is the code error?? There was a known recall on bmw/mini cords for the 2018 vehicles
Source: NHTSA WEB SITE -
2011 MINI COOPER- Des Plaines, IL
During driving failure of the shift cable linkage was disconnected When investigated, the joint between the cable and the transmission shifter was disconnected due to a failure of the bushing on the cable side This caused a situation where the car was stuck in a single gear and not possible to be shifted into neutral or another gear
Source: NHTSA WEB SITE -
2009 MINI COOPER- Sacramento, CA
SRS warning light on. Intermittent at first. Passenger seat occupancy light on and off intermittently, occupied or not. SRS code reader indicates the problem is the passenger seat occupancy sensor. Mini dealer states the repair is not covered under warrantee. I fear for the safety of my front seat passenger if airbag does not deploy and/or the safety of a smaller child if it does deploy.
Source: NHTSA WEB SITE -
2017 MINI COUNTRYMAN- Milford, PA
The contact owns a 2017 Mini Cooper Countryman. The contact stated that the front passenger’s side door latch failed to latch as designed. The contact stated that he taped the door closed while driving. The vehicle was taken to the dealer who diagnosed the failure as a defective latch. The contact stated that the door lock actuator and the striker were replaced. The contact stated that a month later the front driver's side failed to latch. The vehicle was taken to the dealer where the door lock actuator and door assembly were replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 MINI COOPER- Oakland, CA
The contact owns a 2014 Mini Cooper. The contact stated that while driving approximately 25 mph, there was smoke detected from the vehicle. The vehicle caught fire without warning. There were no reported injuries, air bag deployment, or crash. The fire department distinguished the fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to a lot. The manufacturer was not notified of the failure. The failure mileage was approximately 84,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 MINI COOPER- San Rafael, CA
The airbag occupancy detection switch in the passenger seat is defective. This is occurring so often on Mini Coopers (R56 models from 2007-2013) that a passenger occupancy defeat switch is being openly sold and YouTube videos are available showing how to fit this device. This disables the occupancy detector switch, causing grave danger of death to infants or children seated in the passenger seat during a collision. MINI is currently charging nearly $1,000 to rectify this common fault. This defect has been confirmed multiple times by MINI, including on my vehicle on 7/8/2022. The component has been inspected by the manufacturer and confirmed to be defective. There were warning lights displayed on the central console, as well as on the driver tachometer every time the car is started. This warning cannot be defeated. This Youtube video (and many others…) have been posted more than 3 years ago about the issue, showing how to disable the warning. This one has over 74,000 views! https://youtu.be/gDlmtygUipM It is WELL overdue that you do something about this clear, present and deadly danger to children! Thank you.
Source: NHTSA WEB SITE -
2005 MINI COOPER- Hagerstown, MD
The contact owns a 2005 Mini Cooper. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The dealer informed the contact that there was no recall associated with the VIN. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V660000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 167,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MINI COOPER- El Dorado Hills, CA
Hello, An airbag sensor recall was issued in 2015 and Mini Cooper refuses to fix this safety issue. They are saying this recall is expired, but it has not been 10 years and the car only has 54,000 miles. This is a known defect. Car is currently broken. https://www.caranddriver.com/news/a15355121/bmw-recalls-91800-mini-coopers-for-airbag-sensors/ https://www.nbcnews.com/news/us-news/bmw-recalls-91-000-mini-coopers-over-air-bag-sensor-n344226 https://www.aboutlawsuits.com/minicooper-recall-81033/ https://www.edmunds.com/car-news/2005-08-mini-cooper-recalled-for-airbag-problem.html This should be covered by the manufacturer. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2009 MINI COOPER CLUBMAN- Irvine, CA
The passenger-side airbag is not recognized when a passenger is in the vehicle. Mechanic says this is a known recall for Mini's and has repaired several but my model is not covered under the recall. There has not been an incident or accident to report at this time. I have reached out to Mini and asked them about the recall and they originally said they would fix it bc it was under recall. When I brought the car in they said they couldn't because the recall doesn't cover the R55 model. After months of going back and forth with them, they have concluded that they will only repair at their service cost of $1500.
Source: NHTSA WEB SITE -
2016 MINI COOPER- Denville, NJ
SEAT BACK MECHANISM FAILED. COULD NOT LATCH IN PLACE. FAILED WITH NO WARNING WHILE DRIVING. MOTOR MOUNT BROKEN WITH MILAGE ONLY AT 56,000 MILES.
Source: NHTSA WEB SITE