MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 MINI CLUBMAN- Chicago, IL
The engine drive belt has been replaced twice. The ignition coils have been replaced twice.there have been recurrent problems with oil leaks beginning in 2016. The “water pipe” was replaced due to leak. The thermostat assembly was leaking and that was replaced. The front sway bar links and bushings were also replaced. This car has been nothing but trouble. Currently it needs a new catalytic converter due to an air leak in a section. I have repair bills for every incident. The date below is the date the oil control solenoid was replaced.
Source: NHTSA WEB SITE -
2023 MINI COOPER- Ontario, NY
Tire was found flat after being parked. Car towed in for repair to Mini Cooper dealership. I was informed tire could not be repaired. Sidewall damage. Appeared sidewall ruptured in two places. No scuff marks. Retired NY State Trooper could not see any scuff marks. Cracks and rupture in two locations approximately 9 to 10 inches apart. This tire had 272 miles on it. Tire size is 205/45R17 mounted on 2023 Mini Cooper SE. There were no warning lamps. As far as tire shake the car has warning system if car gets near white line the steering wheel shakes so difficult to tell if it may have shaken as a warning of tire failure. If this had failed on expressway it may have caused accident and injury. This is new car 2023 did not inspect for cracks. After replacing the damaged tire I took possession of damaged tire so it can be inspected by our insurance or Mini Cooper to help with repair of $417 and possible replacement of all 4 Hankook for a more reliable brand.
Source: NHTSA WEB SITE -
2016 MINI COOPER- Sunnyvale, CA
Left side headlight has needed to be replaced three different times at a cost of $1400 each time.
Source: NHTSA WEB SITE -
2012 MINI COOPER- El Paso, TX
Footwell module is not working due to rear left blinker is not signaling only the front light does work when turning left.
Source: NHTSA WEB SITE -
2009 MINI COOPER CONVERTIBLE- Puyallup , WA
1.Electronic power steering gearbox. Connections almost caught on fire. And yes it is available for inspection upon request. 2. If it would’ve caught on fire. the whole vehicle would’ve torched. I noticed there’s a lot of Mini Cooper engine fires. 3. No it has not been confirmed by dealer. 4. No it has not been inspected by the manufacturer. I didn’t feel it was safe to drive the vehicle. I did make them aware of it and ask him how much a New power steering gearbox would be. they said $2200 just for the part. Will also need the connecting wiring also.. so that will ensure more cost. 5. There was no warning lamps messages or symptoms of the problem prior to the failure. Not sure exactly when it first appeared. But there are several Mini Cooper‘s that have electrical fires and I just think I caught mine before it went to that level.
Source: NHTSA WEB SITE -
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2004 MINI COOPER- Woodlyn, PA
Mini felt like it was getting pushed by the wind . Realized wasn't wind Mini loss of completely all functions of steering wheel. On super busy highway. Devine intervention Was in far left car went left to right lanes then hit median gaurd rail spun around Finally got it to stop. Never Hitting and hurting anyone around me. Nobody hit me. Car is totalled ! Still at tow place. I saw my life flash as cars were zooming by me. Someone should be held responsible for my car and almost my life. Called out of work can't move upper body that well.
Source: NHTSA WEB SITE -
2012 MINI COOPER S COUNTRYMAN- Millsboro , DE
Fire observed starting in the engine compartment from a red hot glowing spot on the auxiliary water pump, an electric powered pump on the front of the engine. The purpose of the auxiliary water pump is to continue to pump coolant through the turbocharger even after the engine was shut off. The vehicle was totaled by the insurance company after the inspection by the dealer created an estimate too high for the repairs to be made. Report of this incident to the phone no of BMW/MiniCooper customer service had no favorable response. They blamed the US Government for not including this VIN in the recalls for this fire caused by the auxiliary water pump.
Source: NHTSA WEB SITE -
2020 MINI COOPER- Los Angeles, CA
I was stopped at a red light. A Buick SUV traveling at an admitted 65mph rear ended me and pushed my car into the car in front of me. My seatbelt was on. My head hit the steering wheel resulting in a massive brain bleed. I have ruptured and herniated disks and severe whiplash as well as a fractured skull. My airbag did not deploy although My car was announcing a loud message over the speakers “we have alerted emergency services”. I can’t find a lawyer to take the case because there hasn’t been a recall on this year yet. It was a 2020 Mini Cooper S.
Source: NHTSA WEB SITE -
2011 MINI COOPER S COUNTRYMAN- Miami, FL
The contact owns a 2011 Mini Cooper S Countryman. The contact stated while parked there was white smoke coming from the rear of the vehicle. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the battery and CS module needed to be replaced. The contact stated that an unknown warning light was illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 79,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 MINI COOPER S- Greer, SC
The contact owns a 2006 Mini Coop S. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the passenger’s side seat occupancy mat had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist since the VIN was not included in NHTSA Campaign Number: 15V205000 (Air Bags). The vehicle was not repaired. The failure mileage was approximately 90,350.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE