MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 MINI CLUBMAN
    - Huntsville, TX

    The car has a warning light "secure car against rolling" at first I thought it was a reminder to set the parking brake. The next warning light was "service required" - I just bought this 2017 Mini Clubman two weeks ago so I took it to the mini dealer service center. The motor mount, gear shifter, brakes were all affected and need replacing. When I looked up the "warning light" online - there are literally forums where this specific warning is discussed. I feel this should be an active recall item for Mini Coopers. I could have easily dismissed the warning as a parking brake notice - and caused an accident by letting it go.

    Source: NHTSA WEB SITE
  • 2012 MINI COOPER
    - OAKRIDGE, NJ

    Passenger side airbag light on with no one in seat, had it checked, the repair shop stated that there is a seat sensor fault, the code is 93c3(passenger seat occupancy detector). I have done some research on this and it seems that this a common problem, but there hasn't been any recalls by Mini, and if there is an accident the airbag may not deploy. I was told to by the dealer that it will cost $2300 for parts and labor.

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER S
    - Miami, FL

    The contact owns a 2005 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 15V660000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated that he was advised by the dealer that he had to pay out of pocket for a diagnostic test. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 MINI COOPER
    - Lansing, MI

    The vehicle has a faulty seat sensor that causes the vehicle to default to having a non-occupied seat with warning lights. In this situation, a passenger will not have an air bag deploy even if they’re heavy enough to otherwise trigger the weight sensor. This is happening on my vehicle and, based on internet research, most other R56 models to the point of a market existing for electronic bypass modules. Mini will not repair for a reasonable cost.

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER CONVERTIBLE
    - Titusville, NJ

    The contact owns a 2006 Mini Cooper Convertible. The contact stated that the front passenger’s seat occupant detection mat was replaced under NHTSA Campaign Number: 15V205000 (Air Bags) three years ago; however, the front passenger's side air bag warning light had been illuminating intermittently. The contact stated that the front passenger's side air bag warning light would illuminate whenever a lightweight passenger or a heavier passenger would sit in the front passenger’s seat. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 125,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MINI COOPER CLUBMAN
    - Santa Ana, CA

    Engine quits while driving causing an unsafe condition. The car stopped numerous times while on the freeway. It starts back up but stalls again later. There are no check engine lights and the local repair shop indicates that it may be a problem with the Footwell Computer Mudule and specifically the soldering on the Low Pressure Fuel Pump Relay causing it to intermittently fail.

    Source: NHTSA WEB SITE
  • 2012 MINI COOPER
    - San Jose, CA

    The failed component is the "Footwell Relay Module" (FRM) which enables communication between the instrument panel in the passenger compartment and the engine control components in the engine compartment. When this component fails the following essential controls become inoperable: emergency flashers, turn signals, door locks, and windows. Most other "convenience features controlled by the car instrument panel become inoperable as well. This problem was confirmed by an independent technician, a technician at Mini of Stevens Creek in San Jose, CA, and the owner. No inspections of the part were ever done and the FRM failed without warning. This is a common failure in Minis due to a faulty design. The part is insufficiently protected from inrush current surge when a fully-charged battery is reconnected following service. It is also not sufficiently protected from induced voltage surges from EMI such as C, K or Ka band radar or electrical storms. One or more integrated circuits in the part are destroyed when exposed to current or voltage spikes rendering the part inoperable. The cost to replace the FRM (parts & labor) exceeds $1000.

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER CLUBMAN
    - San Antonio, TX

    Following approximately 12 months of slow deterioration, the passenger-side airbag deployment system in this vehicle appears to have become continuously inoperative (red airbag failure annunciator continuously illuminated on instrument cluster in conjunction with continuous illumination of the amber "Passenger Airbag OFF" informational annunciator in the overhead console). Failure now occurs whether passenger seat is empty or occupied, although it previously only occurred when the seat was unoccupied and ambient temperatures were colder (below approximately 40 degrees F). I suspect that the passenger seat occupancy sensor mat is the failed system component due to the slow onset of the problem (continuous illumination of aforementioned annunciators was spurious at first, then intermittent, now continuous). Vehicle has not been submitted to a MINI dealer for diagnosis. However, MINI/BMW has already issued a recall on the passenger seat occupancy sensor mats in 2005-2008 model MINIs, setting the precedent that other model years could be similarly affected as well. Vehicle will not pass Texas state inspection with the airbag failure annunciator illuminated, and therefore cannot be registered. Recommend that MINI/BMW expand the sensor mat recall to include at least their 2009 model year vehicles as well.

    Source: NHTSA WEB SITE
  • 2016 MINI CLUBMAN
    - VISALIA, CA

    1. 2016 Mini Cooper S Clubman's Head Unit is inoperable which provides vehicle information such as, Backup Camera, Oil Pressure, Tire Pressure, Maintenance Schedule(s), Hands-Free (Bluetooth) connection, Emergency Call Roadside Assistance, Brake Pads early warning due to brake pad sensors, and vehicle setting are displaying "No Signal", therefore making it virtually impossible to know the status of the vehicle when operating the vehicle. 2. The Emergency Brake (Finger Press UP to "Lock" and Down to "Release". When emergency brake is applied, it will "Not" release even on level pavement, therefore taking up 30 minutes or more before releasing to drive.

    Source: NHTSA WEB SITE
  • 2010 MINI COOPER
    - WINTER HAVEN, FL

    The car consumes too much oil. This is not mentioned in the car manual. Without enough oil, the car's engine would seize up and stop functioning. Driving with low oil in the system can ruin the vehicle's engine, completely breaking the motor.

    Source: NHTSA WEB SITE