MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 MINI COOPER- Los Angeles, CA
The contact owns a 2008 Mini Cooper. The contact stated while driving 55 MPH, the headlights and taillights failed to illuminate as needed. The contact was able to drive safely to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with footwell (FRM) module failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 104,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 MINI COOPER- Lake mary , FL
The fuel filling nozzle turns off repeatedly while filling the fuel tank, regardless of position of nozzle, pressure used, station used. In an attempt to remedy, Mini Service Technicians replaced tank vent valve but it did not correct the issue. I am unable to fill my gas tank.
Source: NHTSA WEB SITE -
2006 MINI COOPER- Denver, CO
Blindsided Drive side impact car ignited I was cut from my car suffering emence Injuries due to the malfunction of the airbags . No air bags deployed.
Source: NHTSA WEB SITE -
2020 MINI COUNTRYMAN- San Marcos, CA
TRUNK/REAR HATCH POWER LIFT WILL ENAGE IF KEY FOB HAS HATCH BUTTON PRESSED WHILE CAR IS IN DRIVE OR IN MOTION. HATCH WILL RAISE CREATING SITUATION WHERE OBJECTS CAN FALL OUT OF THE VEHICLE. DISCUSSION WITH DEALER REVEALED OTHERS HAVE SAME ISSUE ONLY ON THE COUNTRYMAN MODELS AND DEALER DOES NOT HAVE ACCESS TO FIX THE SOFTWARE.
Source: NHTSA WEB SITE -
2015 MINI COOPER- Old Fort , NC
I can not put gas into my car. I have had the charcoal canister replaced. I am now being told that I need a new fuel tank. I’ve also been informed that this is a reoccurring problem in 2015 mini coopers.
Source: NHTSA WEB SITE -
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2005 MINI COOPER CONVERTIBLE- Colorado Springs , CO
The transmission will cycle first through third and when it tries to go into 4th it slips and will not operate higher gears it caused me to lose my forward drive momentum as I was switching lanes and the car I was getting in front of almost ran into me.
Source: NHTSA WEB SITE -
2019 MINI COOPER- Portland, CT
Entire Driver Side Tail Lamp assembly stopped working (includes running light, brake light, reverse light, and blinker). Dash board did display warning (while driving) of lights malfunction, but nevertheless stopped working while driving. Upon further Inspection, found a “short” / melted pig tail (electrical connector) connecting to the rear of the lamp assembly. (Both the connector and pig tail showed signs of melted plastic/fire hazard). After further investigation, I realized this is not an isolated incident as I found multiple threads/posts on the Mini Cooper (F56) Internet forums, in which multiple owners complained of the same issue (many posting pictures as I have), which dates back many years, link to forum attached. https://www.minif56.com/threads/rear-left-lights-not-working.80537/
Source: NHTSA WEB SITE -
2013 MINI COOPER- Flagstaff, AZ
The passenger seat OC3 Occupancy Sensor has malfunctioned, leading to the ECU to believe the seatbelt is unbuckled and disabling the passenger airbag while the car is in motion. This is a frequent occurrence which can be seen across all of the Mini/BMW forums for an untold number of owners of this build.
Source: NHTSA WEB SITE -
2015 MINI COOPER- Johnston, IA
Fuel tank shuts off the gas pump no matter how much gas is in the tank. Faulty fuel tank vent (purge) value is causing the issue. This is a known issue on Mini's. A voluntary recall has been issued for 2016 Mini's, but this problem is also happening on 2015 Mini's. Dealership as well as another auto service store has replicated the issue. Check engine light is lit up as well.
Source: NHTSA WEB SITE -
2017 MINI COUNTRYMAN- Safety Harbor, FL
The contact owns a 2017 Mini Countryman. The contact stated while driving at various speeds, the vehicle cabin was emitting a smoke odor. The contact stated the rear passenger side taillight malfunction warning message was displayed. The contact mentioned that the socket was melted when he replaced the rear passenger bulb. The contact spoke with a local dealer and they were informed to call the manufacturer. The manufacturer was not informed of the failure. The contact was concerned that his vehicle could potentially catch on fire due to the failure being experienced. The failure mileage was approximately 36,000. Consumer while driving stated rear/ brake and directional light went out.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE