MINI Complaints

The contact's daughter owns a 2016 Mini Cooper S Countryman. The contact stated that his daughter was informed by an independent mechanic that the vehicle could be started without the ignition key. The contact stated that his daughter tested the vehicle while the keys remained in the residence with him. The contact stated that his daughter was able to start and drive the vehicle without the ignition key. The dealer was made aware of the failure and advised the contact's daughter that she would be responsible for the cost of the diagnostic test and repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 60,000.

The car easily shifts to neutral while driving. It is an automatic car. If the shifter is bumped every so slightly it shifts into neutral. It happens while traveling slowly or very fast. It has happened to me on a highway as well as when traveling very slowly. It is dangerous and certainly a safety. issue, especially if traveling on a highway. I will include one date on this form, but it has happened many times.

Steering is becoming stiffer. Seems like there is new or added restistance when turning the steering wheel while the vehicle is going slower.

Driving at approximately 10-15 miles an hour entering a parking lot when I noticed flames coming out of the hood scoop of my 2005 Mini Cooper S. After brief inspection from my mechanic, it is believed to have been caused by the wiring harness for ABS or possibly the power steering unit since the fire originated from the rear/right hand side of the engine and those two components. I have a claim opened with USAA but during simple research, I have found tens, if not close to a hundred issues with similar characteristics. I know I am not the first R53 Mini Cooper (2002-2006 run) with this problem and this should be considered a hazard and public safety issue. I have included the link to many of the cases captured by the North American Motoring Association (a primarily North American Mini car association) which details 24 pages of these issues. https://www.northamericanmotoring.com/forums/stock-problems-issues/73527-spontaneous-engine-bay-fires.html?ispreloading=1

I suddenly have a warning appear on my start menu including warning lights. Upon starting, The message states “ RESTRAINT SYSTEM MALFUNCTION! Fault in passenger-restraint system affecting airbag, belt tensioner or belt-force limiter. Continue to wear seatbelt. Have system checked by nearest Mini Center” I bought this car used less than a year ago, but my extended warranty does not cover electrical or restraint systems. I called BMW customer service and they said they could not help me. As it stands, my airbag will not deploy on the passenger side if I am in a crash.

The harmonic balancer aka crank damper went on my 2016 4dr hardtop 1.5L Mini Cooper. Has 73,000 miles on it. It has been sitting at a garage now for almost a month waiting for bmw to have the part in stock (tentative date avail. Sept.20, making it 2months wait time) tried every possible 3rd party parts dealer & not 1 harmonic balancer is to be found. I was told this part had already needed to be upgraded & modified making it a faulty part to begin with. Was told by garage it’s a common part to go on these cars. 1st my warning light came on saying the battery wasn’t holding a charge. Beings that I was 2 blocks from my house I drove there & as I was getting to my house another warning came on saying “carefully pull over & let engine cool” so I parked it & had it towed to garage to avoid any other issues.

The lighting and small system computer or FRM module. This module controls any features including safety features on the car. My turn signals, hazard lights, dash lights, courtesy lights, tail lights, windows, horn, high beam headlights and possibly airbags don’t work. Mini will fix the problem if the car is ten years old or less, but any car that is older doesn’t qualify. My car is a 2011 but I bought it new in 2012. They refuse to fix it and the repair cost is around $2000. I have had so many other problems with my car that have cost me several thousands of dollars and I feel like Mini should fix this problem considering these are safety features that could result in injury or death.

The front passenger occupancy detector (or OC3) failed, making the passenger airbags inoperable. This is a common problem with minis and many other models have had the mat warranty extended. The dealer confirmed that the OC3 is bad but wanted $800 just to order the part which is embedded in the seat cushion. Consumers shouldn't have to bear the cost of a defective vital safety component that should last the life of the car.

The contact owns a 2018 Mini Cooper Clubman. The contact stated that the driver's side brake light was inoperable. The contact attempted to change bulbs and noticed the housing was melted. The vehicle was towed to the dealer four hours away and was informed that the brake lights were working as designed. The vehicle was not repaired as no diagnostic codes were found. The vehicle was taken to an independent mechanic who stated the failure would continue to occur. The manufacturer was notified and referred the contact to the local dealer. The failure mileage was approximately 36,000.

Set Belt and Airbag Warning lights came light up for no reason and the computer got a hard code that cannot be reset (ACSM - Crash Safety Module, 93C3, OC3). This will be put in a Safety Risk if the car gets in an accident.