MINI Complaints

Crankshaft Pulley burnt while driving. Could not accelerate. Car threw overheating codes and AC blew hot air. Battery Charging Malfunction error shown as well.

2007 mini cooper s airbag light with warning on navigation screen saying seat belt tensioner or belt force limiter has a problem and passenger airbag is off. Odometer is 76,000 when problem started.

The contact owns a 2010 Mini Cooper. The contact stated while driving at various speeds, there was a rattling sound heard with a burning odor detected. The vehicle stalled without warning. The check engine light warning light was illuminated. The vehicle was taken to the dealer on several occasions however, the mechanic was unable to determine the cause of the failure. The dealer performed an oil change and the check engine light was reset; however, the failure recurred. The vehicle was taken back to the dealer and diagnosed with engine failure after failing the smog test. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the Vin was not under recall. The failure mileage was 104,000.

The contact owns a 2015 Mini Copper The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the fuel tank needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 78,000. The Vin was not available

The contact owns a 2011 Mini Cooper S. The contact received a recall notification for NHTSA Campaign Number: 18V248000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Per dealer, the front passenger door latch cable went bad (documentation available if needed) on a 2017 Mini Cooper S (4-door). Background: there was an episode a few weeks back when I was unable to latch the front passenger door. It just wouldn't latch when you tried to close it - the door would just swing / bounce off the body of the car (so to speak) on closure attempts. I fiddled with locking / unlocking the door, was finally able to have it latch again. Around 7/12, people washing my car accidentally opened that door. Unfortunately, despite again trying to fiddle around to get the door to latch for quite some time, I wasn't able to latch that door again. This obviously created a huge safety issue -- e.g. to even get the car to a dealership for repairs, people in my situation would often have to physically hold the door closed from the inside while driving. I figured out a way to hold it closed with the front passenger seatbelt; that thankfully held the door closed while I drove (including on the highway) the car to the dealership. The dealer eventually diagnosed the front passenger door latch cable as having gone bad (please see attached service report). First, the latching mechanism for car doors should never fail - customers should never e.g. have to hold their doors closed while driving or have to rig up their seatbelts to do the same. Second, it's also very unexpected that this issue happened in my car -- my car has always been well-maintained (it's regularly serviced), my car is just four years old, it's very low mileage (26k); and hardly anyone uses my front passenger door.

While driving home one night the following items failed to work: Head lights; turn signals, front windows (so no hand signals); Hazard lights; interior lights; and speedometer dash light. This occurred shortly after a battery change. I am not sure if tail of brake lights function at this time. Driving the vehicle in this condition presents a unacceptable safety concern. During daily light hours I had already noticed the turn signal issue and just thought maybe a relay was bad and had not had time to investigate. Investigation revealed the failed part is the FOOTWELL MODULE, and that this is a KNOWN ISSUE by Mini Cooper. Rather than issue a recall and fix the parts, they offered an extended warranty that lasted 10 years (which expired 13 months ago for my car). As a safety issue, this should have been a recall for all vehicles, not a wait til people have a fail to fix. This issue affects newer models as well.

Fuel tank did not allow me to input fuel. Pump clicked off immediately. MINI issued a service bulletin on the problem in 2015. I have been advised the entire fuel tank must be replaced, and have heard from other MINI owners this is a systemic problem. If I had been traveling and this problem had surfaced I would have been stranded. The repairs warrant warranty coverage on the part of MINI. See service bulletin SI M16 01 15. https://static.nhtsa.gov/odi/tsbs/2015/MC-10147283-9999.pdf

This car was maintained, by Mini and BMW authorized mechanics and only had OEM parts installed and followed management of vehicle as directed by manufacturer, throughout its history. It was always driven and kept in moderate weather conditions, no extreme heat, cold, wet, or speeds. Used almost daily for 30-60 minute commutes. Just after 100K miles, total engine failure was suddenly experienced on the freeway, due to combustion in two valves, damaging two cylinders and sudden leaking of the exhaust system under the hood. The manufacturer, BWM, has been shown evidence of malfunctioning of the four cylinder engine and will not show evidence of their grounds for why they will not take responsibility.

While driving on I-81 to NY state, I experienced serious tire vibration followed by tire loss of air. All tires were checked for proper tire inflation before trip. After pulling off to the side of the road, I witnessed a large hole with metal fiber sticking through the tire tread. I believe the tread separation was the cause.