MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 MINI COOPER
    - Washington, DC

    I have made several attempts to reach out to dealer. The check engine light came on the same day I purchased car. I brought the car back, the dealer said they would replace it, but couldn't do the work that day. They provided me with a false inspection report. They never followed up with me after several months had gone by and several phone calls had been made with them refusing to return my call. The car turns off on its on while driving. The brakes are also not good on the car. I had to get an oil change, wiping blades after a month of having the car. The AC fan is also not functioning. I would like to escalate this issue, because I am unable to pass my state inspection as well as feeling unsafe to drive a car that can turn off anytime on the road while driving. I waited to take to inspection because I was waiting on the dealer to communicate when they will replace the part. after several months of refusing to respond to my phone calls and emails. I have decided to report their intentional negligence. I also purchased a warranty. through this company EPOVO auto group. I have not received a follow document certifying my warranty purchase through them. Uncertain of legitimacy of this warranty as well. I have filed a complaint with BBB and Federal Trade Commission. I have not received a response. The following failed inspection codes: P0014, P0015, MIL Command.

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER CONVERTIBLE
    - Lake Forest, CA

    Passenger air bag light went on and i took it to Mini dealer who diagnosed that ht passenger seat matt sensor failed and recommendedreplacement of seatmatt sensor I called Mini about safetyrecall NHTSA15V20500 of 4/6/2015, and they informed me my VIN/vehicle was not part of thatrecall

    Source: NHTSA WEB SITE
  • 2012 MINI COOPER COUNTRYMAN
    - KEYSTONE, CO

    AFTER DRIVING FEW MILES (10) UP HILL OUT THE DEALER MY CHECK ENGINE LIGHT TURN ON. IT?S NOT BLINKING BUY SEEMS LIKE IT?S HALF AWAY ON THE SIGNED ON THE CAR.

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER S
    - REDDING, CA

    ON 05/06/2021, I PURCHASED A USED 2011 MINI COOPER S TURBO. TWO DAYS LATER, I WENT TO START THE CAR, AND IMMEDIATELY SMELLED SOMETHING ELECTRICAL BURNING. WHEN I LIFTED UP HOOD, I COULD SEE SMOKE COMING FROM INSIDE THE ENGINE. I IMMEDIATELY UNHOOKED THE TWO BATTERY CABLES. I CALLED THE CAR LOT THAT I PURCHASED THE VEHICLE, AND WAS TOLD THAT THAT YEAR MINI HAD ISSUES WITH A COMPUTER BOARD OVERHEATING PAND SOMETIMES EVEN STARTING FIRES EVEN WHEN THE CAR ISN'T RUNNING. I HAVE A MEHANIC SCHEDULED FOR MONDAY TO REPAIR THE CAR.

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER CONVERTIBLE
    - SOLANA BEACH, CA

    RED AIRBAG WARNING LIGHT AND WHITE WARNING TOO" PASSENGER AIRBAG OFF" WARNING ALWAYS ON WHEN IGNITION IS ON.

    Source: NHTSA WEB SITE
  • 2015 MINI COOPER S
    - TAMPA, FL

    CAR STARTED LEAKING OIL EVERYWHERE OUT OF NOWHERE WHILE BOTH MOVING AND STATIONARY. TWO DIFFERENT MECHANICS SAID IT WAS THE OIL FILTER HOUSING AND RELATED PARTS. REPLACED HOUSING, OIL PRESSURE SENSOR AND THE BOTTOM SCREW. WORKS AGAIN. CAR HAD UNDER 45,000 MILES AT TIME OF INCIDENT. SIMILAR PROBLEMS WITH THE OIL HOUSING HAVE BEEN REPORTED FOR OTHER AND RELATED MINIS, INCLUDING SOME SUBJECT TO RECALL.

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER
    - GILROY, CA

    TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG AND THE SEAT BELT WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 MINI COUNTRYMAN
    - ORCHARD PARK, NY

    THIS CAR HAS 52,000 MILES AND IS LEAKING OIL FROM THE FRONT OF THE ENGINE. WHEN LOOKING, I FOUND THAT MANY PEOPLE HAVE THE SAME PROBLEM, AND IT IS EXPENSIVE TO FIX.

    Source: NHTSA WEB SITE
  • 2016 MINI CLUBMAN
    - CORON, CA

    PURCHASED THIS VEHICLE COUPLE OF YEARS AGO AND REAR LIGHTS ON BUMPER ARE NON FUNCTIONAL WHEN BREAKING

    Source: NHTSA WEB SITE
  • 2013 MINI COOPER S
    - CAIRO, GA

    THE FRONT PASSENGER SEAT OCCUPANT SENSOR IS FAILING. THE DASH LIGHT COMES ON INTERMITTINGLY WHEN A PASSENGER IS SEATED AND THE VEHICLE IS IN OPERATION. THE PROBLEM STARTED 03/19/2021. THIS IS A MAJOR SAFETY ISSUE. THE FRONT PASSENGER AIR BAG(S) MAY NOT DEPLOY IN CASE OF AN ACCIDENT. MINI HAD A RECALL IN 2015 FOR 2005-2008 CARS. THE PROBLEM PERSISTS.*DT*JB

    Source: NHTSA WEB SITE