MINI Complaints

MY AIR BAG WARNING LIGHT IS ALWAYS ON. THE MACHANIC SAID I NEED TO REPLACE THE WHOLE PASSENGER SEAT TO REPLACE THE AIRBAG SENSOR. A NEW SEAT WILL COST $1500 AND LABOR WILL COST $500. I WAS NOT IN AN ACCIDENT.

TL* THE CONTACT OWNED A 2005 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AFTER EXITING HIS DRIVEWAY, HE SUDDENLY LOST POWER STEERING WITHOUT WARNING. AS A RESULT OF THE FAILURE, THE CONTACT LOST COMPLETE CONTROL OF THE VEHICLE AS THE VEHICLE VEERED OFF THE ROAD AND INTO A UTILITY POLE. THE CONTACT WAS UNAWARE IF THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT STATED THAT HE EXITED THE VEHICLE, WALKED BACK TO HIS HOME AND TOOK A NAP. AN HOUR LATER, THE CONTACT STATED THAT HE WAS AWOKEN BY A SHERIFF'S DEPUTY WHO ASKED HIM QUESTIONS ABOUT THE INCIDENT WITH HIS VEHICLE. A POLICE REPORT FILED AND THE CONTACT LATER WENT TO A DOCTOR WHERE HE WAS TREATED FOR INJURIES FOR HIS LOWER BACK WHICH INCLUDING A SLIPPED DISC AND A BRUISED VERTEBRAE. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DESTROYED. RECENTLY, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V660000 ( STEERING) WHICH HE LINKED TO HIS VEHICLE FAILURE. THE CONTACT REACHED OUT THE MANUFACTURER WHERE HE WAS ASKED QUESTIONS ABOUT HIS VEHICLE FAILURE; HOWEVER, THE CONTACT REFUSED TO ANSWER ANY QUESTIONS AND DECIDED TO SEEK LEGAL ADVICE. THE VEHICLE WAS DEEMED DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS 2012 MINI COOPER S COUNTRYMAN. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ENGINE POWER REDUCED MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, THERE WAS A KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPARK PLUGS AND COIL PACKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,421.

THE TIRES ON THIS VEHICLE HAVE BLOWN OUT 3 TIMES IN THE 9 MONTHS WE HAVE OWNED THIS CAR. ANOTHER TIRE (A FOURTH INCIDENT) HAD A BUBBLE THAT WAS REPLACED BEFORE IT BLEW OUT. ALL INCIDENTS WERE SEPARATE TIMES. THE DEALER AND BMW WILL DO NOTHING. ALL BLOW OUTS WERE ON THE HIGHWAY TRAVELING ABOUT 60 MPH.

MY MINI COOPER NEEDS RECALL WORK DONE. I AM IN BILLINGS, MT AND 392 MILES FROM THE CLOSEST CERTIFIED PLACE TO GET IT REPAIRED. I CAN'T TRAVEL THAT FAR IN A 2002 VEHICLE WITH HIGH MILES DURING A PANDEMIC. I AM A SENIOR CITIZEN AND HAVE ISSUES THAT DO NOT ALLOW ME TO TRAVEL THAT FAR. I AM STUCK WITH A VEHICLE THAT MAY HAVE A POTENTIAL STEERING ISSUE WITH NO WAY TO RESOLVE IT. I NOW CAN'T SELL THIS VEHICLE EITHER BECAUSE IT WOULD BE MORALLY WRONG TO PASS THIS PROBLEM ON TO A NEW OWNER. I CAN'T AFFORD THIS KIND OF SAFETY AND FINANCIAL PROBLEM. I NEED HELP TO GET THIS WORK DONE AND MINI COOPER CALLED ME AFTER MY INQUIRY AND SAID I AM BASICALLY OUT OF LUCK. THEY HAVE NO RESOLUTION FOR ME OR ANY OTHER MINI COOPER OWNERS THAT LIVE IN RURAL STATES AND ARE NOT NEAR A CERTIFIED DEALERSHIP. I NEED THIS REPAIRED AND AM HOPING YOU CAN HELP ME AND ALL THE OTHER MINI COOPER OWNERS IN THIS DANGEROUS SITUATION. THE NUMBER THE MINI REPRESENTATIVE CALLED ME FROM WAS 800-831-1117.

PASSENGER SEAT AIRBAG OCCUPANT SENSOR/MAT FAILED CAUSING AIRBAG LIGHT TO BE ON AND FOR AIRBAGS NOT TO DEPLOY INCASE OF A ACCIDENT . MINI DID NOT RECALL THIS ISSUES BUT PUT A WARRANTY EXTENSION FOR 10YEARS FOR THIS DEFECT THEY ARE AWARE ABOUT. THIS HAS EXPIRED FOR MANY VEHICLES INCLUDING MINE . THIS IS SAFETY ISSUE THAT'S A POTENTIAL RISK OF INJURY OR DEATH INCASE OF A ACCIDENT AND THE FACT THAT MINI COOPER DOES NOT RECALL THIS MATTER IS INHUMAN . PLEASE HELP WITH THIS MATTER.

WENT TO GAS UP MY 2016 MINI COOPER COUNTRYMAN ALL4 S, AFTER GASSING I STARTED THE CAR AND STARTED PULLING AWAY FROM GAS PUMP STATION WHEN SUDDENLY I FELT THE STEERING WHEEL WAS HARD AND HEAVY TO STEER THEN THERE'S WARNING LIGHT ON DASHBOARD SAYING STEERING WHEEL ASSISTANCE MALFUNCTION. I PULLED OVER TO NEXT PARKING SPOT AND TRIED TURNING ENGINE OFF AND ON AND STEERING WHEEL STILL FEELS HARD AND HEAVY TO TURN LEFT OR RIGHT. MY DAD EVENTUALLY DROVE THE CAR SLOWLY TO CAR SHOP NEARBY BUT CAR SHOP SAID CAR NEEDS TO BE EVALUATED BY DEALERSHIP SO HE DROVE IT TO DEALERSHIP FOR EVALUATION. MY DAD STATES CAR DRIVABLE BUT STEERING IS HARD

ON FEBRUARY 8, 2021 9:00AM DROVE MINI APPROXIMATELY 24 MILES, RETURNED HOME. PARKED CAR, TURNED OFF ENGINE, WENT INTO HOUSE AND LESS THAN 3 MINUTES LATER, NEIGHBOR SAYS MY ENGINE IS SMOKING FROM UNDER HOOD. WITHIN SECONDS IT WENT FROM HEAVY, WHITE SMOKE TO FIRE COMING FROM UNDER HOOD AND ENGULFED FRONT OF VEHICLE, BREAKING WINDSHIELD, MELTING TIRES. THERE WERE NO WARNINGS THAT CAME ON WHILE DRIVING VEHICLE, NO SMELLS, NOTHING TO WARN OF IMPENDING FIRE. LUCKILY, THE VEHICLE WAS PARKED OUTSIDE IN A PARKING SPACE IN FRONT OF HOME RATHER THAN IN COVERED GARAGE. I KEPT A HOSE GOING ON HOOD AND SURROUNDING BUSHES TO KEEP FIRE FROM ESCALATING TO BUILDINGS OR HILLSIDE UNTIL FIRE DEPARTMENT ARRIVED THE MINI WAS KEPT IN GOOD WORKING ORDER, ALL MAINTENANCE DONE ON TIME. SO LUCKY WE WERE NOT IN THE VEHICLE WHEN IT OCCURRED. THE CAUSE OF THE FIRE IS CONSIDERED UNKNOWN.

THE PASSENGER AIRBAG IS INOPERATIVE ANYTIME THE ENGINE IS RUNNING WHETHER THE CAR IS MOVING OR STATIONARY. THE PASSENGER AIRBAG DOES NOT WORK ON A CITY STREET, HIGHWAY OR WHILE TURNING. THE PROBLEM APPEARS TO BE WITH THE PASSENGER SEAT SENSOR NOT FUNCTIONING PROPERLY. THERE HAS BEEN A RECALL ON THIS ISSUE WITH OTHER YEAR MINI COOPER'S BUT FOR SOME REASON NOT THIS YEAR EVEN THOUGH THERE ARE PLENTY OF ONLINE REFERENCES TO THIS PROBLEM IN ONLINE MINI COOPER CHAT ROOMS. THIS IS A VERY SERIOUS AND DANGEROUS FAULT WITH THE MINI COOPER. POTENTIAL WITH DEADLY CONSEQUENCES. THE ISSUE WAS PRESENT WHEN WE PURCHASED THE CAR USED APPROXIMATELY TWO YEARS AGO. I CONTACTED MINI COOPER (1-866-825-1525) TO SEE IF THEY WOULD FIX THE PROBLEM BUT WAS TOLD THE CAR WAS OUT OF WARRANTY. APPARENTLY THEY ARE AWARE OF THE PASSENGER SEATBELT MALFUNCTION AND HAVE CHOSEN NOT TO DO ANYTHING ABOUT IT.

WHEN DRIVING VEHICLE TRANSMISSION SLIPS CAUSING A JERK REACTION IN THE VEHICLE AND THEN IT WILL RENEGADE CAUSING ANOTHER JERK REACTION IN THE VEHICLE AND MAKES GOING AND OR STOPPING UNPREDICTABLE. TURNING LEFT IS DANGEROUS AS THE CAR MAY NOT MOVE FORWARD AT A SPEED THAT IT SHOULD OR MAY JERK IN THE MIDDLE CAUSING THE VEHICLE TO STOP IN FRONT OF ONCOMING TRAFFIC. I HAVE HAD A MACHANIC CHANGE THE TRANSMISSION AND IT STILL DOES THE SAME THING. I HAVE CONTACTED THE MANUFACTURERS WHO INFORMED ME THAT THERE WERE NO RECALLS AND NOTHING THEY WOULD DO.