2009 MITSUBISHI OUTLANDER Complaints

SEAT BELT COMES UNBUCKLED AT RANDOM TIMES WHILE DRIVING THE VEHICLE. IT HAS HAPPENED AT LEAST A DOZEN TIMES.

FRONT CROSSMEMBER RUSTED THROUGH CAUSING THE VEHICLE TO LOSE CONTROL. THROUGH LUCK/SKILL MANAGED TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT BUT BASICALLY THE CORE SUPPORT THAT HOLDS THE WHEELS EXPERIENCED RUST ROT. THIS SEEMS TO BE A BIG PROBLEM WITH MANY MITSUBISHI CARS FROM 2003-2013 BUT FOR SOME REASON MY VEHICLE WAS EXCLUDED FROM THIS RECALL.

LOW BEAM HEADLIGHTS COMPLETELY FAILED DUE TO DEFECTIVE ETACS ECU. THE VEHICLE WAS ON A HIGHWAY AT NIGHT. THE VEHICLE WAS TAKEN TO THE MITSUBISHI DEALER AND THE DEFECT WAS CONFIRMED. MITSUBISHI WAS CONTACTED BUT THEY WILL DO NOTHING WITHOUT NHTSA INVOLVEMENT. IN ADDITION, THE BLOWER FAILED DUE TO THE ETACS ECU SO THE DEFROSTER DOES NOT WORK TO KEEP THE WINDSHIELD CLEAR.

"TAKATA RECALL" I WAS INVOLVED IN A COLLISION IN WHICH TOTALED MY CAR. THE FRONT WAS COMPLETELY SMASHED AND TORN APART. THE PROBLEM IS... MY AIR BAGS NEVER DEPLOYED DURING THIS ACCIDENT AND WE WERE HIT WHILE DOING 35MPH. I WAS INFORMED THAT AIRBAGS DEPLOY IN CAR ACCIDENTS IF GOING MORE THEN 10MPH OR DEPENDING ON WHERE YOU ARE HIT. I HAVE BOTH FRONT AND SIDE AIRBAGS AND SO I'M CURIOUS AS TO WHY THESE DIDN'T HELP US DURING THIS ACCIDENT IN WHICH COULD HAVE PREVENTED MY INJURIES CAUSING ME TO LEAVE THE SCENE IN AN AMBULANCE.

DRIVER SIDE SEAT BELT RETRACTOR FAILS TO LOCK. PER MITSUBISHI SERVICE DEPARTMENT, SEAT BELT ASSEMBLY DOES NOT HAVE AN UNLIMITED WARRANTY. SEAT BELTS SHOULD NOT FAIL. AS A MAJOR SAFETY EQUIPMENT IN A VEHICLE, SEAT BELTS SHOULD HAVE A LIFETIME WARRANTY.

''TAKARA AIRBAGS' MOVING, ROADWAY-FRONT END COLLISION. CAR WAS TOTALED IN ACCIDENT AIRBAGS DID NOT DEPLOY.

IF U OPEN THE LEVER INSIDE THE CAR TO OPEN THE DOOR TO OPEN IT WOULDN'T OPEN. IT HAPPEN TWO TIMES WITH ME. I HAVE TO DRIVE IT TO THE DEALERS TO OPEN IT. I'M GLAD I JUST HAVE ENOUGH FUEL TO GET THERE. TO ME THIS IS A NERVE BREAKING. U CAN GET STUCK IF YOU ARE FAR DRIVING AND U CANNOT OPEN THE DOOR TO PUT GAS. NOW I BRING IT TO THE DEALER SERVICE AGAIN THEY SAY THAT THE CABLE GOING TO OPEN IS WEAR OUT OR BROKE. IT'S A WEEK NOW THE CABLE IS NOT COMING YET. THEY OPEN THE DOOR FOR MY HAD TANK BUT I CANNOT CLOSE IT. OR ELSE I'M CANNOT OPEN IT OR I CAN GET STUCK SOMEWHERE IF I HAVE NO GAS .IF I CLOSED THE DOOR. 46$ TO THE CABLE AND THEY SAID MAYBE 200$ OR MORE TO THE LABOR. THIS IS SCARY IF U ARE DRIVING FAR U TRYING TO PUT GAS U CANNOT OPEN THE DOOOR TO GET GET GAS U STUCK. IT'S TO EXPENSIVE FOR THE TOW TRUCK. U LUCKY IF U ARE CLOSED TO A DEALER. BUT U HAVE TO WAIT FOR THE PARTS. NOW I HAVE TO PUT A DUCK TAPE SO NOBODY CAN CLOSED IT OR IF I PUT GAS I CANNOT ACCIDENTALLY CLOSED IT OR ELSE I'M STUCK WITH NO GAS. I'M JUST LUCKY THAT I HAVE ENOUGH GAS TO THE DEALER WHEN I BRING THE CAR TO THEM.

TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER WHO STATED THAT THE RECALL REMEDY PART WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF UPDATED 10/13/2017*JS

FRONT CROSS MEMBER CORROSION CAUSED DRIVER SIDE LOWER CONTROL ARM TO DETACH. LOST CONTROL OF VEHICLE AT LOW SPEED AFTER PULLING AWAY FROM A STOP SIGN. IT COULD HAVE CAUSED A SERIOUS ACCIDENT AT HIGHER SPEED. I HAVE CONTACTED MITSUBISHI AND ALTHOUGH SYMPATHETIC, NO ASSISTANCE WAS OFFERED AND I WAS INFORMED THAT NO APPLICABLE RECALLS OR SAFETY NOTICES APPLY TO MY VIN, THE VEHICLE IS NOT DRIVEABLE. REPAIRS WILL BE COSTLY, PERHAPS MORE THAN IT IS WORTH.

UPON INSPECTION, DISCOVERED THAT UNUSED COMPACT SPARE TIRE WHEEL WAS SEVERELY RUSTED AND CORRODED AND SPARE TIRE DEFLATED & NOT HOLDING AIR PRESSURE AND UNUSABLE. BOLT HOLES AND MOUNTING SURFACES SO RUSTY THAT MOUNTING MAY BE UNSAFE. SPARE TIRE MOUNTS UNDERNEATH VEHICLE AND IS SUBJECT TO RAIN, ROAD SALT AND DEBRIS.