2017 MITSUBISHI OUTLANDER Complaints

Failure of driver side exterior mirror. 3 years after purchase of vehicle the mirror would no longer move in and out. Dealer replaced with OEM quality mirror July 2021. 2 years later (August 2023)mirror now has the exact same malfunction/defect. Mitsubishi is unable to tell me why the failure happened in the first place or why it has again happened. Mitsubishi refuses to take any action to fully rectify this issue. They only suggest again replacing the mirror. As the mirror is part of a side vehicle warning system the malfunction creates the possibility of a side collision with another vehicle. Thank you , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This 2017 outlander has had issues with the tire rod multiple times. It needed to be fixed approx every three months and the tires needed constant changing as well. This vehicle had a timing chain issue which left me stranded in the middle of the high way. the power stopped, the car started to jerk back and forth and it would power off. We had to get this car towed to three seperate mechanics as no one would work on a mitsubishi and I was told it was the timing chain with possible engine damage. Prio to all of this happening the radio and electrical system would freeze or automatically turn off and on, it never resolved and blue tooth was rarely able to be used.

12/08/22 My breaks malfunctioned prior to impact i could not stop and i rear ended another car the other persons car wasn't nearly as bad as mine ..my outlander however is totaled. even though i was only doing 30. they were replaced in September 2022 as well but the problem had happened a few times before but i didn't know if there was a recall on it until now . and i have also had my engine stall on a few occasions for no reason. im very disappointed . had my breaks not malfunctioned id still have my car

I’ve changed the battery at least once or twice within the first 2 years of purchasing the vehicle from the dealer with zero miles on it. Lately (in the past 2 months) I’ve changed the battery at least four times or more. Some expensive batteries as well. In the past 2 months, it’s been giving me problems including stalling on me, slowing down on the highway, sometimes won’t start at all, sometimes it’ll say electrical system service required. Once it said four-wheel drive system service required on the highway as it slew down and I had to pull aside. I’ve noticed some recalls on the vehicle via internet research. It may not be specific to my vehicle, but it does seem very familiar problems with my vehicle. Such as Electrical system: Starter assembly: Relay, Electronic stability control, Electrical system: Software and even with the transmission. I’ve towed the vehicle to the Mitsubishi dealer in Totowa, NJ today. I was informed that my specific vehicle doesn’t any recalls. Service advisor did say there are other similar vehicles did have those recalls but mine didn’t come up on the recall.

My 17-year old son was stopped at a stop sign. He waited until any oncoming cars had passed before he started to move out of the stop. He turned right out of the stop and onto the cross street. After only a few feet, my son notice the front of the vehicle was angled toward the curb & he tried to pull the wheel out of the angle and stepped on the brakes. The steering wheel would not turn AT ALL & the brakes didn't do anything. My son stepped on the brake pedal two more times and the vehicle DID NOT slow down or respond to this. The car went into the front steps of our local Police Station. Because he had about 40 feet from stop sign to impact, we estimate he had about 2 seconds to respond to this situation & could not have exceeded 10-15mph in that time. Upon impact, the air bag did not deploy. There was minimal property damage to the building, but the car was totaled. The entire front end was pushed in. My son was able to exit the vehicle and luckily did not have any sever injuries. We are writing this complaint because of existing safety recalls to the Mitsubishi Outlander Sport for all the years surrounding our 2017 model. These complaints all note engine stalling after complete stops. The engine stalls lead to unresponsive steering wheels, brakes that don't work, and airbags that don't deploy. We want this situation investigated as well.

Transmission failed, needs transmission replaced. Mitsubishi Outlander Sport gt 2017 car starts shifts into gear and won’t go just revs up. Towed to garage and told needs new transmission.

1. Speed control: Our family outlander has had some issues following our purchase, and I was assured that the hesitation when depressing the accelerator was just a product of the CVT transmission. It’s something we have just learned to deal with given the information we were provided with. It has put us in a bad position with countless near misses over the years when needing to merge, and the annoying stall that happens when accelerating after a stop sign or red light. We have just moved from the Midwest to Phoenix(car only has 30k miles), and the hesitation and stalling is worse than ever. Even with a 3/4 depress on the accelerator, the notion of movement correlating with the amount of gas given is an eon apart. I must also mention that there are times that the car releases like a race car as well, but with minimal pressure on the accelerator. It seems like it’s an obvious programming issue or maybe just a few bad relays. I’m hoping there is a light at the end of the tunnel for this one. 2. Suspension: Our vehicle has sounded like it has had major issues since the beginning, but was told it was normal. The car has always made a loud clunk when reversing after a first of the day start. It is then followed up after warming up with a clunk in the front seats center below us, and while turning in either direction. Hitting any minor bump on a highway while on any mild curve also causes the vehicle to jump a few feet over by itself. It’s frightening judging just how the car will grip after it’s roll. The only remedy is to decelerate under the speed limit during any curve to avoid the situation all together. I’m not sure I’d ever purchase a Mitsubishi again, as I’m only scratching the surface with mechanical defects. I would be happy to finally get some answers on how this was left in the dark so long. It’s comforting knowing friends and family dealing with the same problems. Thanks you, and warm regards! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Used my e brake and now my rear is grinding. My car just hit 30,000 miles. I’ve put 12,000 on it. Brakes work fine. Only happened after I used e brake

Trunk strut exploded while closing the trunk, rod went through the right tail light.

I am the owner of a 2017 Mitsubishi Outlander. On February 14, 2022 at 1:00 PM, my wife and I were driving home along the 405 freeway northbound from our son’s house. All of a sudden, we heard a loud bang and shattered glass entered the vehicle from overhead. The majority of the sunroof glass spontaneously flew off with only remnants of shattered glass entering the vehicle. Upon later inspection, I noticed that the glass was very fragile (easily breaks). There were no warning messages and no prior indication of problems with the glass sunroof. The glass sunroof randomly broke without incident (i.e., no contact with any other vehicles). The experience was tremendously jarring and unsettling because it was completely unexpected and could have caused me to lose control of the vehicle. Fortunately, I was able to maintain control of the vehicle and avoided any accident. We were a few car lengths away from any vehicles, both to the front of us and from behind and there were no foreign objects inside the vehicle that would indicate foul play. Since we are both retired, the SUV is kept in the garage most of the time. It only has 31,500 miles on it. We are reporting this incident to let you know that it could happen again to other vehicles of the same model or manufacturer that could result in serious injuries. I hope you’ll look into this incident as soon as possible. Thank you for your attention to this matter. Please look at the quality of the glass and its proper installation. I went to the Cerritos Mitsubishi dealership on the day of the incident (February 14, 2022) to show them the damage.