2003 MITSUBISHI OUTLANDER Complaints

2003 MITSUBISHI OUTLANDER HEAD LAMP ASSEMBLIES HAVE FAILED. THEY FIRST BECAME CLOUDY WITH SMALL CRACKS. EVENTUALLY THOSE CRACKS BECAME LARGER AND THE HEAD LAMP ASSEMBLIES HAVE FILLED WITH WATER MAKING THEM INOPERABLE. THIS BEGAN IN YEAR FIVE OF OWNING THE VEHICLE. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND IS PARKED IN A GARAGE OVERNIGHT. *TR

DEFECTIVE HEADLAMP ASSEMBLIES ON 2003 MITSUBISHI OUTLANDER.. THE HEADLAMP LENSES ON THIS VEHICLE HAVE TOTALLY FAILED. THEY ARE MILKY IN COLOR, NOT THE CLEAR THEY SHOULD BE, AND THE LENSES THEMSELVES ARE CRACKED AND CRAZED, BUT SHOW NO IMPACT DAMAGE, OR DAMAGE OF ANY OTHER KIND OTHER THAN DETERIORATION OF THE PLASTIC ITSELF. THE VEHICLE IS VERY UNSAFE TO DRIVE AT NIGHT AND I WOULD ESTIMATE THE LIGHT OUTPUT AT MUCH LESS THAN 50% OF WHAT IT SHOULD BE. MY LOCAL DEALER WILL REPLACE THEM FOR A GRAND TOTAL OF $1,251.10 INCLUDING TAX AND LABOR BUT IT IS MY CONTENTION THAT THESE ITEMS ARE DEFINITELY SAFETY RELATED, AND ARE DEFINITELY SAFETY HAZARD. THEY SHOULD LAST THE LIFE OF THE VEHICLE, OR AT LEAST MUCH LONGER THAN THEY HAVE. I HAVE PHOTOGRAPHS OF THESE AVAILABLE TO EMAIL AND THERE IS AN INTERNET SITE IN THE MITSUBISHI FORUMS THAT REPORTS NUMEROUS OTHER COMPLAINTS DESCRIBED ALMOST IDENTICALLY. *TR

I OWN A MITSUBISHI 2003 OUTLANDER - THE HEATING COOLING KNOB IS VERY HARD TO TURN AND EVENTUALLY BROKE OFF - I SPENT OVER $300 TO FIX IT - THEY INSTALLED A $150.00 PART BUT SAID I WOULD NEED A MORE EXTENSIVE FIX TO GET THE KNOB TO TURN FROM HEATING TO COOLING. THAT WOULD COST OVER $1500 ALSO TO TURN IT I HAVE TO GET DOWN ON THE FLOOR AND PUSH ON A PART UNDER THE HEATING SYSTEM - THIS IS DANGEROUS WITH A RISK OF BURNS BECAUSE IT GETS HOT DOWN THERE. I FEEL THAT THE COMPANY SHOULD RECALL THESE CARS - NOT REALISTIC TO HAVE SUCH AN EXPENSIVEFIX FOR WHAT SHOULD BE A SIMPLE PROBLEM WITH A TIGHT CABLE . THEY KNOW ABOUT IT - OTHERS HAVE COMPLAINED . *TR

I HAVE A 2003 MITSUBISHI OUTLANDER WHICH I PURCHASED NEW. IT HAS NEVER BEEN IN AN ACCIDENT AND HAS BEEN KEPT IN A GARAGE WHEN PARKED. BOTH OF MY HEADLIGHTS HAVE SEVERE CRACKS AND NOW I HAVE MOISTURE INSIDE THE LIGHTS. *TR

I ALSO HAVE THE CRACKING LIGHT PROBLEM WHICH REDUCES VISION AT NIGHT. WHENEVER THE CAR WAS MUCH NEWER I HAD TAKEN IT IN TO THE DEALER FOR A SERVICE COMPLIANCE AND TOLD THEM ABOUT THE LIGHTS AND WAS TOLD THERE WAS NOTHING THEY COULD DO EXCEPT REPLACE THE ASSEMBLIES AT ABOUT 150-200 DOLLARS PER SIDE. *TR

FROM THE TIME OF PURCHASE THE HEADLIGHT ASSEMBLIES ARE CRACKING FROM THE INSIDE OUT REDUCING THE LIGHT, MAKING IT UNSAFE TO DRIVE AT NIGHT. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MY NAME IS [XXX] . CONTACT NUMBER IS [XXX] . I OWN A 2003 MITSUBISHI OUTLANDER. A LITTLE OVER 2 YEARS AGO THE CAR STARTED TO VIBRATE VIOLENTLY BETWEEN 30 AND 50 MILES PER HOUR. I LOOKED UNDER THE CAR AND SAW THAT THE BOOTS ON THE CV JOINTS WERE CRACKED AND HAD LEAKED OUT THE GREASE INSIDE THE BOOTS. I ASSUMED THIS WAS THE PROBLEM. I BOUGHT NEW AXLES AND REPLACED THEM. DURING THE INSTALLATION WHILE REMOVING THE AXLE BRACKET ON THE PASSENGER SIDE I FOUND THAT ONE OF THE 2 BOLTS HOLDING THE BRACKET INPLACE HAD SHEARED OFF FROM THE VIBRATION. IF THE SECOND BOLT HAD BROKEN AS WELL THE AXLE WOULD HAVE BROKEN AWAY FROM THE ENGINE BLOCK AND SURELY CAUSED COMPLETE LOSE OF CONTROL OF THE CAR AND A POTENTIAL LIFE THREATENING ACCIDENT. I REPLACED THE AXLES AND THE BRACKET BOLTS AND THOUGHT THAT WAS THE END OF IT. I TEST DROVE THE CAR AFTER THE REPAIRS AND TO MY DISMAY THE VIOLENT VIBRATION WAS STILL THERE. I TOOK THE CAR TO A PROFESSIONAL SHOP FOR FURTHER DIAGNOSIS AT WHICH TIME THE TECHNICIAN CONFIRMED THE VIBRATION AND WAS STUMPED BY IT'S ORIGIN. HE RAN A SEARCH ON ALLDATA AND COME TO FIND OUT YOU'VE KNOW ABOUT A PROBLEM KNOW AS TORQUE CONVERTER VIBRATION IN THESE MITSUBISHI'S SINCE 10/2003 AND THAT IT GOES BACK TO MODELS AS EARLY AS 1997 PER YOUR NO. TSB-03-23-006. SO WHY HAVEN'T YOU DONE ANYTHING ABOUT IT? YOU CONTINUE TO ALLOW MITSUBISHI TO PUT DEFECTIVE AND DANGEROUS CARS ON THE ROAD THAT COULD ENDANGER THE SAFETY AND WELL BEING OF THE DRIVER AND THE PUBLIC IN GENERAL IF THE AXLE BROKE LOOSE AND THE DRIVE LOST CONTROL OF THE VEHICLE. WHAT DO YOU HAVE TO SAY FOR YOURSELVES? WHY DOES SOMEONE HAVE TO DIE BEFORE YOU'LL DO ANYTHING ABOUT THESE DANGEROUS DEFECTS. I'D LIKE AN EXPLANATION. I CAN BE REACHED AT THE NUMBER ABOVE OR BY EMAIL AT [XXX] . *TR

MY MITSUBISHI OUTLANDER HEADLIGHTS ARE CRACKED AND HAZED, THIS IS NOT FROM NORMAL USE, THIS IS DEFECT IN THE MANUFACTURING OF THE HEADLIGHT ASSY. THEY HAVE CAUSED ME TO SLAM ON MY BRAKES 3 TIMES DUE TO POOR ILLUMINATION OF THE ROAD. I BELIEVE THAT MITSUBISHI SHOULD OFFER TO FIX THE HEADLIGHTS, OR OFFER A DISCOUNT, NOT $300 HUNDRED DOLLARS A PIECE TO REPLACE!!!!! *TR

WHEN SLOWING DOWN AND THEN ACCELERATING AT ABOUT 35MPH, THE TRANSMISSION DOWNSHIFTS HARD, JERKING THE CAR FORWARD HARD AND CAUSING ONE OF THE REAR CV JOINTS TO POP. THE DEALER SAID THERE WASN'T ENOUGH OCCURRENCES OF IT HAPPENING TO WARRANT ANY INSPECTION OR REPAIR. THEY CALLED IN A MITSUBISHI REP AND HE CLAIMED TO NEVER FEEL OR HEAR THE PROBLEM EVEN THOUGH THE SERVICE TECH DID. *TR

THIS PERTAINS TO MY 2003 MITSUBISHI OUTLANDER (CURRENT MILEAGE 44732) AND WAS OUR FIRST ENCOUNTER WITH THIS POTENTIALLY DANGEROUS PROBLEM. MY WIFE WENT TO THE POST OFFICE IN TOWN TO MAIL A PACKAGE. AFTER STOPPING IN THE PARKING SPOT, THE CAR SURGED (ACCELERATED) BEFORE SHE COULD SHIFT INTO PARK AND STRUCK THE LANDSCAPING WALL AT THE POST OFFICE. FORTUNATELY, NO ONE WAS WALKING ON THE SIDEWALK BETWEEN THE FRONT OF THE CAR AND A HEDGE IN FRONT OF THE WALL. ALSO, FORTUNATELY, ONLY DAMAGE WAS DONE TO THE CAR. AN INCIDENT REPORT HAS BEEN FILED WITH THE LOCAL POLICE, MITSUBISHI, AND 21ST CENTURY INSURANCE. THE CAR IS CURRENTLY IN MY GARAGE. *TR