2009 MITSUBISHI OUTLANDER Complaints

IN DEC 2012 THE TIRE SENSOR INDICATOR SHOWED ONE OF THE TIRES WAS IN NEED OF AIR. I WENT TO FILL IT AND THE VALVE BLEW OFF AND THE TIRE DEFLATED IMMEDIATELY. HAD TO PUT ON THE SPARE AND HAVE THE SENSOR AND VALVE REPLACED, $200. IN MAY 2013 AGAIN THE INDICATOR SHOWED A TIRE WAS LOW. I FILLED IT AND LATER THAT DAY I TURNED A CORNER AND FOUND IT WAS TOTALLY FLAT AND THE TIRE WAS RUINED. AGAIN PUT ON THE SPARE AND TOOK IT TO TIRE WAREHOUSE (ON A SUNDAY MY DEALER WAS NOT OPEN). THEY INFORMED ME THE PIECE OF THE SENSOR/VALVE WAS MISSING CAUSING IT TO GO FLAT VERY QUICKLY. I HAD TO PURCHASE 2 NEW TIRES SINCE THAT ONE WAS RUINED. THEY ALSO NOTICED THAT THE SAME PART THAT WAS MISSING FROM THE FLAT TIRE, IS ALSO MISSING ON THE OTHER FRONT TIRE CAUSING THAT TO LOOSE AIR ALSO . WE ALSO CHECKED THE REMAINING REAR TIRE AND THAT SAME PART WAS CRACKED AND CORRODED AND READY TO ALSO COME OFF AND CAUSE ANOTHER FLAT. I IN TURN HAD THEM REPLACE EACH SENSOR WITH A REGULAR VALVE. I CONTACTED MY DEALER AND THEY WERE TOLD BY MITSUBISHI THAT DUE TO THE AGE OF THE CAR AND MILEAGE THERE WAS NOTHING THEY COULD DO. THIS IN TURN WOULD COST ME APPROXIMATELY $600 FOR THE REMAINING 3 SENSORS TO BE REPLACED. OBVIOUSLY THE PART IS POOR QUALITY AND CORRODES EASILY. IT IS AN EXTREMELY EXPENSIVE PART TO REPLACE WITH NO ALTERNATIVES WHEN THE LIFE OF THE PART IS SO SHORT. THE CAR IS NOT EVEN 4 YEARS OLD. THE WAY THAT MITSUBISHI IS HANDLING THIS PROBLEM IS UNACCEPTABLE AND I WOULD NEVER BUY FROM THEM AGAIN BECAUSE THEY DO NOT STAND BEHIND THEIR INFERIOR PARTS. *TR

TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THEN THE SUN ROOF GLASS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 48,236. UPDATED 10/17/12 *CN UPDATED 10/23/2012 *JS

TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR WOULD ACTIVE DUE TO CORROSION IN THE VALVE STEM. THE CORRODED VALVE STEM WOULD FRACTURE FROM THE TIRE AND CAUSED THE TIRES TO GO FLAT. THE CONTACT REPLACED THE SENSOR NUMEROUS TIMES. THE DEALER WAS NOTIFIED AND STATED THAT THEY WOULD REPLACE THE PART, BUT THE CONTACT STATED THAT THE PART WAS THE CAUSE OF THE FAILURE AND REPLACING IT WOULD NOT BE A PROPER REMEDY. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THEY WOULD ASSIST THE CONTACT WHILE UNDER WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 33,000.

TL*THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE GEARS WOULD SHIFT ABNORMALLY WITHOUT DRIVER INTENT AND THEY WOULD OFTEN CAUSE THE VEHICLE TO DECREASE IN SPEED WITHOUT DEPRESSING THE BRAKE PEDAL. THE DEALER COULD NOT DUPLICATE THE FAILURE AND ADVISED THE CONTACT TO BRING THE VEHICLE BACK IF THE FAILURE RECURRED. ON A SEPARATE OCCASION, WHILE APPROACHING A TRAFFIC LIGHT AT SPEEDS OF 25 MPH, SHE DEPRESSED THE BRAKES AND THE VEHICLE RAPIDLY ACCELERATED. SHE TURNED THE STEERING WHEEL IN ORDER TO PREVENT DRIVING THROUGH AN INTERSECTION; HOWEVER, SHE CRASHED INTO A LIGHT POLE. SHE ATTEMPTED TO DRIVE IN REVERSE AND THE VEHICLE ACCELERATED A SECOND TIME. THE CONTACT SHIFTED THE VEHICLE INTO PARK IN ORDER TO STOP THE UNWANTED ACCELERATION. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THE CONTACT TO HAVE HER INSURANCE COMPANY COMPLETE AN INVESTIGATION. THE MANUFACTURER WAS CONTACTED AND AGREED TO PROCEED WITH AN INVESTIGATION AS WELL. THE FAILURE AND CURRENT MILEAGES WERE 3,000.

WE RECEIVED A RECALL NOTICE ON A 2009 MITSUBISHI OUTLANDER. IT WAS PURCHASED IN OCTOBER OF 2009. THE RECALL NOTICE WAS SENT BY MAIL MARCH 17, 2010. THE CAR WAS PURCHASED AT EDISON MOTORS, BRAD BENSON DEALER IN MONMOUTH, N.J. IT WAS PURCHASED NEW. IT WAS SENT TO ALMATY, KAZAHKSTAN TO MY SON WHO WORKS FOR THE STATE DEPARTMENT AND LIVES THERE WITH HIS WIFE AND TWO VERY YOUNG CHILDREN. THE RECALL WAS TO REPLACE THE BRAKE BOOSTER VALVE. I CALLED THE DEALER AND THEY SAID IT HAD BEEN DONE. TO DOUBLE CHECK, I CALLED MITSUBISHI AND THEY SAY IT HAS NOT BEEN DONE. WE HAVE ASKED EDISON TO SEND MY SON THE PARTS, BECAUSE THE WARRANTY IS NOT RECOGNIZED OUT OF THE U.S.A., AND HE WILL HAVE IT PLACED INTO THE CAR. IS THERE ANY WAY YOU CAN CHECK WITH THE VIN#[XXX] TO SEE IF THE WORK HAS BEEN DONE. THE CAR IS UNDER THE NAME OF [XXX]. IF YOU CAN PLEASE PUT OUR MINDS AT EASE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AS I WAS DRIVING MY BRAND NEW CAR I JUST GOT 2 MONTHS AGO(MITSUBISHI OUTLANDER 2009) ON THE N.J. PARKWAY ALL OF A SUDDEN I HEARD A CRACK FROM MY SUNROOF AND THEN SUDDENLY THE GLASS JUST EXPLODED INTO MANY PIECES. THANK GOD! I HAD THE COVER CLOSED THAT PREVENTED ME FROM GETTING SHATTERED GLASS IN MY FACE OR GETTING INTO AN ACCIDENT WITH ANOTHER VEHICLE . MIND YOU NOTHING AT ALL HIT MY CAR NOR WERE THEIR ANY CARS BESIDE ME. AS I KEPT ON DRIVING TO MY NEAREST EXIT I SAW REMAINING GLASS PIECES FLYING OFF MY SUNROOF EVERYWHERE. WHEN I CAME TO A STOP LIGHT I OPENED THE COVER SLIGHTLY AND SAW THERE WAS A WHOLE THERE AS WELL AS GLASS SITTING ONTOP. SO THE NEXT DAY I TAKE THE CAR TO THE DEALERS THEY TELL ME IT'S OUT OF THEIR HANDS AND THAT I HAVE TO GO THROUGH MANUFACTURER. WHEN THE DEALER RETURNED MY CALL 3 DAYS LATER THEY TOLD ME MITSUBISHI MANUFACTURER DENIED THE CLAIM TO REPLACE THE SUNROOF GLASS. I THEN CALLED IN THE MANUFACTURER MYSELF AND PUT INTO TWO MORE COMPLAINTS ASKING THEM TO RE-EXAMINE THE EMAILED PICTURES THEY GOT FROM DEALERS AND THEY STILL PERSISTED IT WASN'T A DEFECT AND THAT IT WAS FROM AN OUTSIDE SOURCE. I HAD NO CHOICE BUT TO TURN TO MY INSURANCE AND MAKE A CLAIM. I CANNOT UNDERSTAND WHY THEY WOULD NOT THINK THIS IS NOT A DEFECT WHEN NO TYPE OF OUTSIDE SOURCE EVER HIT MY CAR. I COULD HAVE GOTTEN HURT IF I HAD NOT HAD THAT SHADE COVERING ME. IT'S BEEN 2 WEEKS ALREADY AND MY SUNROOF IS STILL WITH A BROKEN AND DEFECTED ROOF. *TR