2003 MITSUBISHI OUTLANDER Complaints

THIS IS A 2 YEAR OLD CAR AND THE HEATER AND AIR CONDITIONER DO NOT WORK. I HAVE RA AND LUPUS AND MY HUSBAND HAS EMPHYSEMA. THE LACK OF AIR CONDITIONING MAKES IT HARD FOR HIM TO BREATH WHEN IT IS REALLY HOT, AND THE COLD REALLY HURTS MY JOINTS. THE AIR BROKE JUST A COUPLE OF MONTHS AFTER WE BOUGHT IT, WE TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS NOT COVERED UNDER THE WARRANTY, WE BOUGHT THE EXTENDED WARRANTY. THEN A MONTH AGO THE HEATER STOPPED WORKING, WE AGAIN TOOK IT TO THE DEALER AND THEY SAID IT WAS NOT COVERED BY THE WARRANTY BECAUSE IT IS A DEFECTIVE HEATER,SO THERE FOR IT IS NOT COVERED, I DO NOT KNOW WHY I PURCHASED A WARRANTY IF IT DOES NOT COVER DEFECTIVE EQUIPMENT. MY HUSBAND AND I ARE BOTH DISABLED AND ON A FIXED INCOME WHICH IS WHY WE PURCHASED THE EXTENDED WARRANTY, WE CAN NOT AFFORD TO FIX IT CAN YOU HELP. *NM

DT: THE FIRST TIME THE PROBLEM HAPPENED WAS ABOUT A YEAR AGO WHEN COMING TO A STOP SIGN. THE CONSUMER PUT HER FOOT ON THE BRAKE AND THE VEHICLE WOULDN'T STOP. THE CONSUMER USED THE EMERGENCY BRAKE TO STOP. WHEN CONSUMER TRIED TO STOP WHILE GOING 10 MPH THE FIRST TIME THERE WAS NO PRESSURE IN THE BRAKES AND THEY WENT TO THE FLOOR. CONSUMER DIDN'T TAKE THE CAR TO THE MECHANIC AT THAT TIME. THE PROBLEM SEEMED TO HAPPEN A ONCE A MONTH. IN MAY IT HAPPENED TWICE. THE OWNER HAD THE VEHICLE TOWED FROM WORK TO THE DEALERSHIP WHO ADVISED THE CONSUMER THEY COULD NOT FIND ANY PROBLEM. TWO WEEKS LATER WHILE DRIVING ON A BACK ROAD THERE WAS A MAN HOLDING A SIGN TELLING CARS TO SLOW DOWN, WHEN THE CONSUMER TRIED TO SLOW DOWN, THE BRAKES WENT TO THE FLOOR AGAIN. CONSUMER PULLED EMERGENCY BRAKE AGAIN TO GET VEHICLE TO STOP. THE OWNER STATES THE BRAKES JUST WON'T HOLD. THE OWNER CALLED THE DEALERSHIP AGAIN TO INFORM THEM OF THE PROBLEM AND THEY CAN'T REPAIR THE BRAKES BECAUSE THEY CAN'T FIND ANY PROBLEMS WITH THE BRAKES. YESTERDAY WHILE DRIVING HOME FROM WORK THE OWNER PULLED UP TO GET OUT OF PARKING LOT AND TRIED TO PUT THE BRAKES ON WHEN THEY WENT TO THE FLOOR AGAIN, AND THEN THE OWNER PULLED THE EMERGENCY BRAKES AND VEHICLE STOPPED. *AK *JB

DT: VEHICLE IS A 2003 MITSUBISHI OUTLANDER. TOOK IT TO IDEAL MITSUBISHI AUTOMOTIVE GROUP 645 S. HIGHWAY 92 SIERRA VISTA, AZ 85635 520-458-4808. THEY FLUSHED THE TRANSMISSION ON 6-13-05, AND ON 6-14-05 SHE WAS ON A PULL OUT WITH HER FOOT ON THE BRAKE WHEN THE VEHICLE BEGAN TO ACCELERATE AND THE WHEELS STARTED TO SPIN. SHE CONTACTED DEALERSHIP ON 6-14-05 AND LEFT A MESSAGE. ON 6-20-05 SHE WAS STOPPED AT AN INTERSECTION WHILE ACCELERATING VERY SLOWLY AND TURNING RIGHT, IT HAD A POWER SURGE, WHICH CAUSED IT TO BE PUSHED INTO THE OTHER LANE. ALSO, ON 6-20-05 WHILE AFTER VEHICLE SURGED AND JUMPED FORWARD IN THE LANE LIKE IT WAS BUCKING WHILE DRIVING ABOUT 20-30 MPH. CONTACTED THEM AGAIN AND THEY DID NOT KNOW HOW TO RETRIEVE THEIR VOICE MAIL THAT WAS WHY THEY DID NOT CALL HER BACK. THEY TOLD HER TO BRING VEHICLE BACK , AND THEY DID NOTHING WRONG, AND THAT IT HAD TO BE SOME OTHER MALFUNCTION. BETWEEN 6-13 AND 6-21 THERE WERE OTHER OCCURRENCES WHICH THE CONSUMER HAS NOT DOCUMENTED. ON 6-21-05 TOOK IT TO A LOCAL MECHANIC ,TIGERS SERVICE CENTER 160 EAST CALLE SONORA NOGALES, AZ 85621 520-377-2810, THEY TOLD CONSUMER THAT THERE WAS NO TRANSMISSION FLUID SHOWING ON THE STICK. THE MECHANICS PUT IN TRANSMISSION FLUID AND REINSTALLED THE AIR FILTER SO THAT THE CASING WOULD SHUT. WHEN THEY FOUND THE RUBBER GASKET FROM THE OLD AIR FILTER. THEY GAVE HER A TSB . 0323006 SUBJECT- TORQUE CONVERTER VIBRATION. WHILE AT THE MECHANICS THE CONSUMER CALLED THE DEALERSHIP AND HAD THEM TO TALK TO EACH OTHER. THE DEALERSHIP SENT THE SPECIAL TRANSMISSION FLUID TO THE MECHANICS AT NO CHARGE. ON 6-24 -05 SHE SENT A LETTER BY REGISTERED MAIL TO THE DEALERSHIP ADDRESSING HER CONCERN. 6-27-05 SHE CALLED THE DEALERSHIP SERVICE MANAGER, HE SAID, THAT THERE WERE HOLES IN HER STORY. ON 7-11-05 SHE TOOK IT BACK THE MECHANICS BEFORE GOING ON VACATION, AND THERE WERE NO PROBLEMS WITH IT. *AK

FRONT BRAKES SQUEAK AND LOCK UP WHEN COLD, (MORNINGS) DEALER SAY IT'S NORMAL. MY FRIEND HAS AN OUTLANDER AND HE DOES NOT HAVE THE SAME PROBLEM. I HAVE TAKEN IT IT 4 TO 5 TIMES. THE BRAKES LOCKING UP NEARLY CAUSED A COLLISION FROM THE CAR BEHIND ME.*AK

VEHICLE PULLED TO THE RIGHT ALL THE TIME. CONSUMER HAD THE VEHICLE SERVICED FOR ALIGNMENT, AND THE ARMS WERE REPLACED. HOWEVER, THIS HAD NOT SOLVED THE PROBLEM. MANUFACTURER REFUSED TO ADMIT THERE WAS A PROBLEM WITH THESE VEHICLES.*AK

HAVE HAD A CONSTANT SQUEAL AND PULLING AND DRIFTING IN OUTLANDER FOR THE LAST 4 MONTHS. HAVE HAD IT CHECKED OUT 3 TIMES BEFORE. TODAY IT WAS LOUDER AND CAR DID NOT FEEL RIGHT. GOT OFF THE HIGHWAY AND CAR POWER WAS LOST. MANUERVERED CAR TO RIGHT HAND SIDE. TURNED EVERYTHING OFF. TURNED CAR BACK ON AND IT WAS "FINE". CALLED ROADSIDE ASSISTANCE AND WAS DISCONNECTED THREE TIMES. CALLED 411 WENT STRAIGHT TO CLOSEST DEALER WHO WENT FOR RIDE A LONG AND SAID IT WAS FINE. DROVE TOWARDS HOME AND CAR WAS NOT DRIVING RIGHT STILL DRIFTING MORE, SQUEAL WAS BACK, STRANGE ACCELERATION NOISES, SPEEDOMETER SEEMED OFF, TACHING WAS HIGH. WENT TO DEALER CLOSEST TO HOME. THEY ARE LOOKING AT IT NOW. *JB

VEHICLE HAS HAD TWO TIRE BLOW OUTS ON PASSENGER'S REAR, AND DRIVER'S FRONT TIRES. CONSUMER REPLACED THE TIRES AT CONSUMER'S EXPENSE. NO RECALLS FOUND.*AK

THE ENGINE HAS STARTED ON ITS OWN W/OUT THE KEY IN THE IGNITION. YOU CANNOT TURN THE ENGINE OFF W/ THE KEY, AFTER SOME TIME IT WILL TURN ITSELF OFF. THIS PROBLEM HAS OCCURRED TWICE. THE FIRST TIME THE DEALERSHIP REPLACED THE IGNITION. THE SECOND TIME THE DEALERSHIP STATED IT IS IMPOSSIBLE, AND DID NOT FIND A PROBLEM. *JB

6 MONTHS AFTER VEHICLE PURCHASED. THE TWO FANS (RADIATOR AND COOLING) FAN STARTED TO COME ON AT THE SAME TIME. THE COOLING FAN ONLY NEEDS TO COME ON WHEN VEHICLE'S ENGINE IS HOT. BUT THE FAN COMES ON WHEN A TURN ON THE CAR FOR THE FIRST TIME. I DRIVE IT AND THE FANS KEEP ON RUNNING. IT SOUNDS LIKE I'M FLYING A PLAN AND NOT DRIVING A CAR. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT IF I HAVE THE DEFROSTER AND ON, THEN THE FANS WOULD COME ON. BUT THE FANS COME ON EITHER WAY. NO PROBLEMS FOUND BY DEALERSHIP AND SAID IT'S NORMAL. WELL, I DON'T THINK SO. *JB

1. EVER SINCE I PURCHASED THE VEHICLE, IT HAS ALWAYS PULLED TO THE RIGHT. I TOOK THE VEHICLE INTO THE SHOP AND A ALIGNMENT WAS DONE. THE PROBLEM STILL PERSIST. THE RIGHT SIDE TIRE IS STARTING TO WORN EVEN WITH THE NEW ALIGNMENT AND BALANCE AND ROTATION. 8JB