2010 MITSUBISHI OUTLANDER Complaints

Dealer wants to replace rear lower control arms due to corrosion and the car control arms were never addressed when I took it into the dealer for recall 16V458. The dealer was supposed to add a anti corrosion spray to the control arms in the front and back. The corrosion is very bad with these parts on my car and I am very concerned about safety.

The contact owns a 2010 Mitsubishi Outlander. The contact stated that after turning the front windshield wipers off, the driver’s side and passenger’s side windshield wipers remained in the upright position. The cause of the failure was not determined. The local dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V791000 (Visibility). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 130,000.

High Point Mitsubishi in High Point NC preformed the recall in regards to rust forming on the underside crossmember of this vehicle. Less than 3 years later this vehicle is immovable because of the exact same reason as the original recall. The technician obviously overlooked areas of which to spray the rust preventative in which caused the structural integrity to completely fail at the front mounting location of the driver side control arm onto the crossmember. This vehicle is not safe to drive any longer because of Mitsubishi's lack of thoroughness in performing and evaluating the situation and the condition of said crossmember. High Point Mitsubishi now insists that the issue was resolved even after clear pictures have been sent showing the clear damage and obvious nature of the reasoning of the recall in the first place but argue that they took care of the recall although obviously the exact issue that the recall was made for is thr reason this vehicle is no longer driveable.

The contact owns a 2010 Mitsubishi Outlander. The contact stated while driving approximately 30 mph, he heard a cracking sound coming from the sunroof. When the contact exposed the glass portion of the sunroof, the sunroof shattered. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V071000 (Visibility) however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 115,000.

EARLY FAILURE OF THE TRANSMISSION ON OUTLANDERS IS KNOWN PROBLEM AND PUTS DRIVERS AT RISK FOR SERIOUS INJURY WHEN THE CAR GOES INTO A SAFE MODE LEAVING THE CAR STRANDED IN THE ROAD. MY CAR GAVE ME NO WARNING PRIOR TO THE CAR SHUTTING DOWN. I WAS STUCK IN THE MIDDLE OF AN INTERSECTION ON A SUNDAY MORNING. IT TOOK > 1 HOUR TO HAVE THE CAR TOWED OUT OF HARMS WAY.

THERE IS SOME PROBLEM WITH BRAKE. THE ABS AND ASR LIGHTS ARE ON. SO I DECIDED TO GO TO THE MECHANIC. THE MECHANIC CHECKED THE CAR AND HE TOLD ME ABS PUMP IS BROKEN. STARTED WHEN I WAS DRIVING.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS AT SCHAUMBURG MITSUBISHI (660 EAST GULF RD, SCHAUMBURG, IL) UNDERGOING ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT BOTH LOWER CONTROL ARMS AND CROSS MEMBERS SUSTAINED SEVERE RUSTING AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (STRUCTURE); HOWEVER, THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V069000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MITSUBISHI MOTOR SALES OF CARIBBEAN (LOCATED AT PR-167, BAYAMON, TOA BAJA 00953, PR, (855) 251-8715), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE ENGINE STALLED MORE THAN ONCE AND WAS BECOMING A HINDRANCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ARROW MITSUBISHI (3995 S 1ST ST, ABILENE, TX 79605, (325) 692-9500) WHERE IT WAS DIAGNOSED THAT A FLANGE FOR THE DRIVE BELT WAS NEEDED. THE VEHICLE REMAINED PARKED AT THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 111,668.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V069000 (ENGINE AND ENGINE COOLING) AND 17V461000 (VISIBILITY). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SALINAS MITSUBISHI (151 AUTO CENTER CIR, SALINAS, CA 93907, (831) 444-9458) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CALLED, BUT THE CONTACT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.