MITSUBISHI Complaints
View complaints related to MITSUBISHI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2022 MITSUBISHI OUTLANDER- Kingman, AZ
Collision avoidance system and cruise control become disabled when driving. For the first 3 months vehicle system worked fine, after that the collision avoidance system and cruise control would occasionally shut off when driving. Took it to the dealership out 5 months ago, they said there was no fix and wait for a recall. Since then it is occurring more often and we made another appointment for next week to get it fixed. I've seen other comments from owners of this vehicle with the same problem. I bought this vehicle for the safety options of the collision avoidance system, but with it shutting off while driving it poses a hazard and not a safety benefit
Source: NHTSA WEB SITE -
2020 MITSUBISHI OUTLANDER- Ocala, FL
After reversing out of say the drive way or parking spot there is a thump noise after putting the car into drive and proceeding to go. I have taken it to the dealer and they state multiple people are experiencing the same thing and that they have been in contact with Mitsubishi about it and they say it is normal. I have never had this happen in any vehicle I have ever owned before and for it to be told to me that multiple people are experiencing this is not very satisfactory. And should be something they look into. Another issue I recently brought to the dealers service department is the ac has a foul odor after the change of the filters. And that it smells like stagnant water or mildew and again I was told the same thing that it is common. Why would I want to ever purchase another Mitsubishi if they are saying all this is common among their brand. Seems to me the unit collecting the fluid that then gets drained from the unit when sitting still is just collecting and going stagnant and causing the smell. I have a warranty on the vehicle however everything is a normal thing people have going on with their vehicle. Seems they don't want to put in the work until say the warranty is expired. A warranty they offer along with the extended warranty to cover bumper to bumper items I purchased. Ac problem is what it is it's not a safety concern but the thump in the tire after reversing seems like it should be a recall of something to do with the suspension and I don't think it has been investigated as it should. Who is to say I'm on the interstate driving and get in an accident that not only effects myself but others.
Source: NHTSA WEB SITE -
2015 MITSUBISHI OUTLANDER- HOUSTON, TX
I went to get my emissions check. I was informed that the rpms were not registering. After getting the car diagnosed I was informed that P1590 Mitsubishi Code - TCM To ECM Communication Error In Torque Reduction Request is the problem.
Source: NHTSA WEB SITE -
2022 MITSUBISHI OUTLANDER- Edison, NJ
During reverse, the infotainment screen would go black for about 1 to 2 seconds so I won't be able to see the rear of the vehicle. Vehicle never had this problem prior to being updated by the dealer. The dealer was never able to fix this issue despite being brought to their attention 3 times. They were going to inform the manufacturer but appears it was never done. I have contacted Mitsubishi customer service and they never called me or attempted to address the issue.
Source: NHTSA WEB SITE -
2013 MITSUBISHI OUTLANDER SPORT- Newburgh, IN
hello: i purchased this vehicle last nov. the rear hatch was opening fine," but after a couple of months it has stopped and the only way to open it," is from the lever on the inside. you have to use a screw driver or prying tool of some sort to remove the cover in order to get to the lever and you have to lay the back seats down and crawl back there to get to this. i've spoken to other owners who have the same issue. they've had to replace either and or both the actuator and the handle tailgate lock release mechanism. the handle tailgate lock release mechanism is electrical and is susceptible to water getting into it and corrodes the electrical parts. it sits mostly flush one the outside of the hatch where water can get too it. i feel this is a safety issue incase of an accident or emergency if it is imperative to gain access. also the design of the so called emergency release lever is terrible. some people might not have a screw driver or something to pry with in order to remove the cover in order to gain access to the release lever. in my opinion (1)the emergency lever needs to be redisgned and have easier access to it.(2) replace the acutator and or the handle tailgate lock release. it could cost owners up tp $400 to replace these item at a dealership," unless they would want to tackle it themselves. i feel it's worth looking into. thankyou for your time and any help.
Source: NHTSA WEB SITE -
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2007 MITSUBISHI OUTLANDER- New Creek, WV
The contact owns a 2007 Mitsubishi Outlander. The contact stated while driving 20 MPH, the front driver's side A-arm separated from the vehicle and the vehicle stopped abruptly, causing the contact's body to slam against the steering wheel. The contact sustained back pains and received medical assistance. Upon towing the vehicle, the contact noticed that the entire subframe was severally corroded. The vehicle was towed to the contact's residence. The vehicle was then towed to the dealer, where the subframe was replaced. However, the dealer did not replace other corroded components. Additionally, the contact stated that the vehicle began to leak fluids after the repair was completed. The contact stated while driving 35-40 MPH and making a turn, the brake pedal was depressed but went to the floorboard and failed to respond. The contact engaged the electronic parking brake but it failed to respond. The contact then purposely crashed the passenger's side of the vehicle into the guard rail in order to stop the vehicle. The driver's air bag exploded, propelling burning chemicals that burned the contact's left arm. The contact did not seek medical assistance. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 157,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 MITSUBISHI OUTLANDER- Collingswood, NJ
The contact owns a 2018 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the passenger’s side headlight failed to operate. No warning lights were illuminated. The vehicle was taken to the dealer where the headlight was replaced; however, the failure recurred. The contact then stated that while driving at an undisclosed speed, the front driver’s side headlight failed to operate as needed. The vehicle was taken back to the dealer where it was diagnosed that the headlight needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MITSUBISHI OUTLANDER SPORT- Clovis, CA
The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated while accelerating at various speeds, the vehicle failed to shift into the intended gear. The contact then stated that the vehicle hesitated and stalled. The check engine and the transmission warning lights were illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 16V563000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 78,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 MITSUBISHI OUTLANDER SPORT- Dryden , VA
Whenever I was attempting to pull out into traffic the Outlander had little power to the point where in the middle of the turn it hesitated to accelerate so much that I was afraid I would get hit so I had no choice but to swerve over to the shoulder to avoid a collision.I took it to two different Mitsubishi dealers and were told by both that they could not find any problems with the transmission even though I know what I have been through with the lack of power ,hesitating, and noises that I have recorded on my phone coming from the transmission when I change gears.
Source: NHTSA WEB SITE -
2014 MITSUBISHI LANCER- Berea, OH
The subframe on a 2014 Mitsubishi Lancer with 57,000 miles on it has rusted and cracked. This seems identical to NHTSA campaign number: 20V-279 but this year/make is not covered under recall. I have pictures and a video taken by Conrad's as they are doing the replacement. I attached the photos but the video is to large, so here is a link https://photos.app.goo.gl/akY1TzhF6SXRSJFs7
Source: NHTSA WEB SITE