MONACO Complaints

TL* THE CONTACT OWNS A 2009 MONACO KNIGHT. THE CONTACT STATED THAT THE TRANSFER SWITCH CAUGHT ON FIRE AND MELTED. THE CONTACT, WHO WAS A FIREFIGHTER, EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. NEITHER A POLICE NOR A FIRE REPORT WAS FILED. THE CONTACT RESEARCHED AND FOUND NHTSA CAMPAIGN NUMBER: 12V516000 (ELECTRICAL SYSTEM), WHICH WAS RELATED TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT REPAIR THE RV BECAUSE IT WAS NOT THEIR RESPONSIBILITY. THE DEALER WAS ALSO CONTACTED AND CONFIRMED THAT THEY WOULD NOT REPAIR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,236. THE VIN WAS UNKNOWN. *DT*JB

ON 10/17/2018 I HAD A FIRE IN MY MOTORHOME CAUSED BY A FAULTY TRANSFER SWITCH IOTA ITS 50R AFTER RESEARCHING ITS A TOTAL RECALL FOR A FIRE HAZARD I CALLED MONOCO AND WAS TOLD THEY WOULD COVER IT AND GOT A CALL BACK 6 HOURS LATER SAYING THEY WOULD NOT I WAS PARKED AT AN RV CAMPGROUND WHEN THIS HAPPENED. *DT UPDATED 12/07/18*JB *DT

ON 7-6-10 AT 5:09 PM ON 1-26 IN MATHEWS S. CAROLINA A TREAD AND BELT SEPARATION AND BLOWOUT OF THE LEFT FRONT GOODYEAR G670 RV TIRE DOT #DANU2CAW3503 CAUSED A 45 FOOT LONG 2004 MONACO RV TO LEAVE THE TRAVEL LANES ENTER THE MEDIAN, RAM THROUGH THE CABLE BARRIER, CROSS THE MEDIAN INTO ONCOMING TRAFFIC AND RUN OVER A 2006 NISSAN ULTIMA TRAVELING IN THE OPPOSITE DIRECTION KILLING THE DRIVER. TWO OCCUPANTS IN THE RV SUSTAINED MINOR INJURIES. TIRE HAD ONLY 41,000 MILES OF USE AT BLOWOUT.

3-7-16 CONTACTED GIANT RV REGARDING LIPPERT ELECTRICAL STEP RECALL AND GAVE THEM COPIES OF ALL DOCUMENTS I HAD RECEIVED FROM REV. I CONTACTED THEM AGAIN ON 3-28 BY EMAIL & PHONE. I WAS TOLD THEY ARE WAITING FOR RV MANUFACTURES AUTHORIZATION TO CONTACT LIPPERT. ALSO THEY ARE UNAWARE HOW TO MAKE ANY REPAIRS. 30 DAYS HAVE PASSED, I'VE SENT THREE EMAILS AND MADE TWO FOLLOW UP PHONE CALLS, STILL NOTHING. REV RECALL #151216REV

WHEN STOPPED AND EXITING COACH, ENTRY STEPS COLLAPSED TOSSING ME AROUND. THE STEPS WOULD NOT RETRACT AFTERWARDS AND SO I HAD TO PUSH THE STEPS UP AND TIE THEM UP SO WE COULD COMPLETE THE TRIP USING A SHORT LADDER TO GET IN AND OUT OF THE COACH. FURTHER RESEARCH SHOWS THE BOLT HOLDING THE FAN GEAR SHEARED. IT SEEMS IT SHOULD BE PART OF THE NHTSA RECALL 15V872 AT HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/SEARCHRESULTS?REFURL=EMAIL&SEARCHTYPE=ID&TARGETCATEGORY=R&SEARCHCRITERIA.NHTSA_IDS=15V872 BUT, SO FAR, 1-12-16 : ARG AND MONACO DO NOT RECOGNIZE IT AS A RECALL WHEN I CALLED.

I WAS DRIVING UP A MOUNTAIN WHEN A LOUD BANG OCCURRED. ENGINE LOST POWER AND COULD NOT CLIMB HILL/MOUNTAIN. LARGE AMOUNTS OF BLACK AND WHITE SMOKE CAME FROM THE REAR OF THE COACH. I WAS STUCK ON THE SIDE OF THE MOUNTAIN FOR 14 HOURS BEFORE SOMEONE COULD GET TO US. THIS IS THE SECOND TIME THIS ISSUE HAS OCCURRED AND IS ASSOCIATED WITH THE DPF MIL LAMP COMING ON. *TR

2008 MONACO MONARCH RV. CONSUMER WRITES IN REGARDS TO REPAIRS OF THE LEVELING SYSTEM. *SMD THE CONSUMER STATED WHILE DRIVING, THE SELF-LEVELERS DEPLOYED CAUSING THE ALARMS TO GO OFF. THERE WAS A THUD AND LOUD SCRAPING SOUND. HE IMMEDIATELY PULLED OVER AND DISCOVERED THE REAR LEVERS HAD FULLY EXTENDED AND THE REAR TIRE WERE FOUR INCHES OFF THE PAVEMENT. THE FRONT LEVERS WERE ALSO ON THE GROUND. THE CONSUMER ATTEMPTED TO MANUALLY TURN THE PUMP WITH AN ELECTRIC DRILL PER TECHNICAL SUPPORT INSTRUCTIONS. HOWEVER, THE NUT IMMEDIATELY BACKED OFF. HE RE-TIGHTENED THE NUT, AND THE MOTOR EASILY ROTATED INDICATING THE MOTOR WAS FREE TO ROTATE. WITH THE HELP OF A MOTOR TECH, HE AND THE CONSUMER WERE ABLE TO RELEASE PRESSURE FROM THE HYDRAULIC LINES, AND THE COACH DROPPED TO THE GROUND. IN THE PAST, THE CONSUMER HAD SEVERAL PROBLEMS WITH THE LEVELERS: SUCH AS HYDRAULIC FLUID LEAKING, LEAKING HOSES, AND OIL IN THE MOTOR DUE TO A FAULTY COUPLER SEAL. THE UNIT WAS EVENTUALLY REPLACED. *JB

HOLIDAY RAMBLER DID NOT INSTALL A HAND HOLD ON THE RIGHT SIDE OF THE MOTORHOME ENTRANCE 5 STEPS TO HELP ENTER THE MOTORHOME SAFELY. UPDATED 11/19/13 *BF UPDATED 11/21/13*CN

TL* THE CONTACT OWNS A 2011 MONACO VESTA MOTOR HOME. THE CONTACT STATED THAT THE BRAKES WOULD NOT HOLD WHEN DRIVING DOWNHILL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS TO THE BRAKES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 7,000.