MONACO COACH Complaints
View complaints related to MONACO COACH. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 MONACO COACH LAPALMA- CORPUS CHRISTY, TX
TL*THE CONTACT OWNS A 2002 MONACO LAPALMA. THE CONTACT SPOKE WITH FORD REGARDING A SAFETY RECALL ON THE VEHICLE SPEED CONTROL IN SEPTEMBER AND OCTOBER OF 2007. THE SWITCH WAS DISCONNECTED; HOWEVER, HE WAS INFORMED THAT THE PART WOULD BE UNAVAILABLE UNTIL MARCH OR APRIL OF 2008. THE CONTACT WOULD LIKE TO KNOW HOW THE RECALL IS CONSIDERED URGENT WHEN THERE IS SUCH A DELAY MAKING THE RECALL REPAIR. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 46,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 MONACO COACH LAPALMA- LITTLETON, CO
WHEN DRIVING ABOUT 30MPH I HIT A DIP IN THE ROADWAY. WHEN THE REAR WHEELS ENTERED THE DIP DEPRESSION, THE RESULT WAS THAT THE TAIL PIPE HIT THE ROADWAY AND WAS PUSHED UPWARDS INTO THE INSIDE OF THE BODY AT THE REAR ON THE DRIVERS SIDE OF THE UNIT. THIS RESULTED IN THE OPENING OF THE TAIL PIPE BEING UP AGAINST THE INSIDE OF THE BODY PANEL WITH THE BODY PANEL MORE OR LESS BLOCKING THE EXIT OF EXHAUST GASES FROM THE TAILPIPE. THE CONSEQUENCE OF THIS WAS THAT THE RESULTING HEAT FROM THE TAIL PIPE CAUSED EXTENSIVE DAMAGER TO THIS AREA OF THE MOTOR HOME. ONE OF THE STORAGE COMPARTMENTS WAS MELTED. THE ELECTRICAL CORD WAS DAMAGED AND HAD A HOLE BURNED IN IT. A LOT OF THE WIRING WAS BURNED AND MELTED. LIGHT FIXTURE WAS BURNED AND MELTED. THE INPUT BOX FOR CABLE AND SATELLITE CONNECTIONS WAS TOTALLY BURNED UP. TWO OF THE EXTERIOR DOORS IN THE AREA OF THE TAIL PIPE WERE BURNED AND DAMAGED. THE TAIL PIPE ITSELF BECAME DETATCHED FROM THE MUFFLER AND SUPPORTING BRACKET AND WAS SIMPLY DANGLING DOWN WITHOUT SUPPORT. I CURRENTLY HAVE THE UNIT AT AN RV REPAIR FACILITY SO THAT THE ABOVE DESCRIBED ITEMS CAN BE REPLACED AND REPAIRED. *TR THE DEALER STATED REPLACED LOWER TRIM, REPLACED TRANSFER SWITCH AND WIRING, REPLACED 2 REAR COMP DOOR AND TRANSFER SWITCH AND WIRING. UPDATED 10/26/07 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 MONACO COACH LAPALMA- YUCCA VALLEY , CA
TL*THE CONTACT OWNS A 1999 MONACO LAPALMA. THE CONTACT RECEIVED A RECALL NOTICE REGARDING NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT WAS NOT PLEASED ABOUT MAKING TWO 50 MILE TRIPS TO THE DEALER. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 MONACO COACH DIPLOMAT- HENDERSON, NV
RECALL BY CUMMINS ON ISL850 ENGINES INSTALLED ON 2006/7 MONACO MOTORHOMES. THE RECALL DOES NOT ADDRESS THE POSSIBLE ENGINE FAILURE ISSUE. IT ONLY PROTECTS THE ENGINE FROM BLOWING UP THUS SAVING CUMMINGS MONEY. THE CORRECT FIX SHOULD BE A NEW ENGINE WHICH WOULD NOT HAVE THE UNCERTAINTY OF ENGINE FAILURE CAUSING THE VEHICLE (MOTORHOME ) TO BE STRANDED. *TR UPDATED 09/18/07.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MONACO COACH 1918CAMELOT- MOUNTAIN RANCH, CA
2008 MONACO CAMELOT MOTOR HOME WITH PARKING BRAKE FAILURE CUSTOMER STATES THAT THE PARKING BRAKE FAILED CAUSING THE MOTOR HOME TO ROLL DOWN A HILL. *KB UPON RETURNING TO THE MOTORHOME, THE CONSUMER FOUND THAT THE RV HAD ROLLED DOWN THE HILL AND IT WAS STOPPED WHEN THE REAR CURBSIDE SLIDE OUT MADE CONTACT WITH A PINE TREE. THE CONSUMER STATED THE REASON FOR THE INCIDENT WAS DUE TO THE FACT THE PARKING BRAKE WAS RELEASED. THE CONSUMER STATED THE PARKING BRAKE MAY HAVE BEEN RELEASED BY HIS DOG. THE CONSUMER FURTHER STATED THAT THE MANUFACTURER WAS AWARE OF THE DEFECT, BUT DID NOT BRING IT TO HIS ATTENTION. THE CONSUMER DID STATE HOWEVER IN THE OWNERS MANUAL IT STATED IF THE AIR TANK WAS NOT DUMPED AN ACCIDENTAL RELEASE OF THE PARKING BRAKE COULD OCCUR AND WHEN TRAVELING WITH SMALL CHILDREN OR PETS MAY REQUIRE A SMALL BLOCK TO BE FABRICATED TO PREVENT AN ACCIDENTAL RELEASE. *TR
Source: CONSUMER LETTER -
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2006 MONACO COACH DIPLOMAT- POWELL, OH
WHILE TRAVELING IN MONTANA IN OUR 2006 MONACO DIPLOMAT MOTORHOME WITH THE CUMMINS ISL400 ENGINE A FUEL LEAK DEVELOPED IN THE ENGINE. THIS LEAK INVOLVED THE LINE FROM THE FUEL PUMP TO THE FUEL RAIL SPRAYING DIESEL FUEL ALL OVER THE ENGINE WHILE THE UNIT WAS RUNNING. MOTORHOME HAD TO BE TOWED 65 MILES TO BILLINGS, MT CUMMINS REPAIR FACILITY. A NEW FUEL LINE WAS INSTALLED, ALONG WITH A BRACKET WHICH IS NOW BEING INSTALLED ON THESE FAULTY LINES DUE TO THESE REPORTED FUEL LEAKS. NUMEROUS MOTORHOME OWNERS WITH THIS ENGINE HAVE REPORTED THIS POTENTIALLY DANGEROUS SITUATION TO BOTH CUMMINS AND VARIOUS COACH MANUFACTURERS. OWNERS ARE OF THE OPINION THAT A RECALL SHOULD BE ISSUED FOR THESE ENGINES DUE TO THE POTENTIAL OF A CATASTROPHIC ENGINE FIRE DUE TO THESE LEAKS. DRIVERS OF THESE UNITS WOULD NOT EVEN BE AWARE OF A FIRE ON THE COACH SINCE THE ENGINE IS AT THE REAR OF THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2005 MONACO COACH DYNASTY- BLACKBURG, SC
TL*THE CONTACT OWNS A 2005 MONACO COACH DYNASTY. THE CONTACT BELONGS TO AN AUTOMOBILE GROUP WHERE HE DISCOVERED THAT TWO MEMBERS EXPERIENCED FUEL LEAKS. HE NOW BELIEVES THAT THERE IS A POTENTIAL FOR THE ENGINE COMPARTMENT TO CATCH FIRE. HE FOUND THAT THE MANUFACTURER HAS A KIT THAT PREVENTS THE LEAKAGE, BUT THEY ARE ONLY APPLIED TO TRANSIT BUSES, NOT RV'S. THE MANUFACTURER STATED THAT THIS IS BECAUSE THEY DO NOT HAVE HEAVY DUTY CYCLES. THE CURRENT AND FAILURE MILEAGES WERE 23,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MONACO COACH DYNASTY- BARTLETT, IL
TL*THE CONTACT OWNS A 2007 MONACO COACH DYNASTY. THE CONTACT RECEIVED RECALL NOTICE NUMBER 07V311000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). HE STATED THAT THE NOTICE ONLY SERVES AS AN EARLY DETECTION AND DOES NOT CORRECT THE FAILURE. THE CONTACT WOULD LIKE HIS VEHICLE REPAIRED NOW BECAUSE HE IS CONCERNED THAT THE ENGINE WILL FAIL DURING HIS VACATION. AT THAT TIME, HIS VEHICLE WILL NO LONGER BE UNDER WARRANTY. THERE HAVE BEEN NO FAILURES TO DATE. THE PURCHASE DATE AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 20,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MONACO COACH KNIGHT- GULF SHORES, AL
TL*THE CONTACT OWNS A 2002 MONACO KNIGHT 34PBD. THE CONTACT STATED THAT THE ABS LOCKS UP AND FORCES THE VEHICLE OFF THE ROAD. THE ABS ALSO OVERHEATS AND CAUSES HIM TO PULL OVER AND ALLOW THE COMPONENT TO COOL. THE VEHICLE WAS BRAND NEW WHEN THE FAILURE FIRST BEGAN AND HAS OCCURRED EVERY TIME THE MOTOR HOME WAS USED. THE CONTACT STATED THAT THE VEHICLE FAILS TO STOP PROPERLY DURING SUDDEN BRAKING. HE HAS TO SLAM ON THE BRAKE PEDAL FOR THE VEHICLE TO STOP. THE CONTACT ALSO STATED THAT THE VEHICLE HAS BEEN IN THE SHOP MORE THAN IT HAS BEEN USED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 19,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MONACO COACH CAYMAN- CANTON , MS
TL*THE CONTACT OWNS A 2004 MONACO CAYMAN. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 05V053000 (SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY). WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO DRIVE ROUGHLY. THE VEHICLE WAS DRIVEN TO THE DEALER WHO STATED THAT THE TRAILER ARM DETACHED. THE FAILURE CAUSED THE SCREW MOLDING TO POP OUT AND CRACK THE FRONT DRIVER SIDE TIRE. THE CURRENT MILEAGE IS 31,300 AND FAILURE MILEAGE WAS 31,178. UPDATED 07/25/07 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE