MONACO COACH Complaints
View complaints related to MONACO COACH. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 MONACO COACH KNIGHT- HILLTOP LAKES , TX
TL*THE CONTACT OWNS A 2002 MONACO KNIGHT. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 02V278000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS). THE ABS LIGHT HAS ILLUMINATED FOUR TIMES AFTER BEING SERVICED FOR THE RECALL AND THE BRAKES OVERHEAT WHEN THE LIGHT IS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES FOR THIS FAILURE, BUT THEY HAVE BEEN UNABLE TO SUCCESSFULLY PERFORM THE REPAIR. THE ENGINE SIZE AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE IS 21,600 AND FAILURE MILEAGE WAS 8,558.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MONACO COACH KNIGHT- PORTLAND, OR
TL* THE CONTACT OWNS A 2002 MONACO KNIGHT. WHILE DRIVING 55 MPH THE FRONT PASSENGER WHEEL STARTED TO SMOKE. THE ROAD CONDITIONS WERE DRY. THE ENGINE WAS SHUT OFF, AND THE CONTACT WAS ABLE TO RESTART IT. THE ABS LIGHT CAME ON. THE MOTOR HOME FAILURE HAS NOT BEEN DIAGNOSED AT THIS TIME. THE MANUFACTURER STATED THAT THE MOTOR HOME WAS REPAIRED UNDER RECALL #02V278000 - CONCERNING SERVICE BRAKES, HYDRAULIC. THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE AT NO CHARGE. THE CURRENT AND FAILURE MILEAGE WERE 27,000. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MONACO COACH CAYMAN- MCKINNEY, TX
BRAKES HAVE FAILED 3 TIMES ON A MONACO CAYMEN 2004, REPAIRS HAVE BEEN ACCOMPLISHED AT MONACO FACTORY ONLY. THIS WILL BE THE THIRD TIME MONACO HAS ATTEMPTED THE REPAIR. *TR
Source: NHTSA WEB SITE -
2006 MONACO COACH WINDSOR- BERMUDA DUNES, CA
WHILE TRAVELING IN MY MOTOR HOME WITH A CUMMINS ISL-400 DIESEL ENGINE A HIGH PRESSURE FUEL LINE FEEDING THE COMMON RAIL INJECTOR SYSTEM CRACKED AND LEAKED FUEL THROUGHOUT THE ENGINE COMPARTMENT INCLUDING THE EXHAUST SYSTEM. WHEN REPAIRED AT THE CUMMINS SERVICE CENTER IN EL CAJON, CA, THEY SAID THAT THIS WAS A PROBLEM WITH THE ISL ENGINE AND THAT THERE WAS A "FIX" TO THE PROBLEM. AFTER REPLACING THE CRACKED FUEL LINE THEY ALSO INSTALLED A SUPPORT BRACKET FOR THE FUEL LIME THAT SHOULD PREVENT VIBRATIONS THUS ELIMINATING CRACKING OF THE LINE. MY QUESTION IS, IF THEY KNOW ABOUT THE PROBLEM WHY HASN'T A RECALL BEEN ISSUED TO INSTALL THE SUPPORT BRACKET TO PREVENT CRACKING AND FUEL LEAKS WHICH COULD LEAD TO POSSIBLE FIRES IN THE ENGINE COMPARTMENT??? I WAS REALLY SURPRISED THAT THERE WASN'T A FIRE WITH ALL THE FUEL THAT LEAKED OVER THE HOT EXHAUST SYSTEM. *JB
Source: NHTSA WEB SITE -
2001 MONACO COACH MONACO- NORTH FORT MEYERS, FL
TL THE CONTACT OWNS A 2001 MONTICO DIPLOMAT RV. THE CONTACT STATED THAT WHILE DRIVING 60 MPH ON THE HIGHWAY THE PASSENGER FRONT TIRE DISINTEGRATED. THE FAILURE CAUSED THE RV TO CRASH INTO A SIGN, AND THE RV WAS DESTROYED. THE WEATHER WAS NOT A FACTOR. THE CONTACT HAS A POLICE REPORT. THE STEERING DEVICE HAD MISSING PARTS. THE CONTACT FILED A COMPLAINT WITH GOODYEAR. THE CONTACT HAS A PICTURE OF THE STEERING DEVICE AND THE RV DAMAGE. THE INSURANCE COMPANY AND GOODYEAR INSPECTED THE RV. THE CURRENT AND FAILURE MILEAGE WAS 29,400. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2003 MONACO COACH MONARCH SE- SEBRING, FL
TL* - THE CONTACT CALLED REGARDING THE 2003 MONACO MONARCH SE. THE CONTACT STATED THAT WATER LEAKED INTO THE MOTOR HOME. THE CONTACT STATED THAT NEW SEALS WERE PUT IN THE MOTOR HOME. CARBON MONOXIDE ENTERED THE VEHICLE DUE TO THE GENERATOR. THE CONTACT STATED HAS NOT USED THE GENERATOR SINCE 8/03. THE FAILURE MILEAGE WAS 4300. THE CONTACT STATED THE UNIT WAS BUILT POORLY, AND HE FELT UNSAFE TRAVELING IN THE MOTOR HOME. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 MONACO COACH SIGNATURE- HOWELL, MI
AUTOMATIC BRAKE SLACK ADJUSTERS ON DRIVE AXLE DO NOT FUNCTION. SINCE DISCOVERING THIS PROBLEM I HAVE HAD TO HAVE THE SLACK ADJUSTERS MANUALLY ADJUSTED. PROBLEM WAS NOT DISCOVERED UNTIL I HAD TO PULL TO THE SIDE OF A MOUNTAIN ROAD IN COLORADO DUE TO ENGINE OVERHEATING. THE GRADE AT THAT POINT WAS APPROXIMATELY 3% AND THE COACH BEGAN TO ROLL BACKWARDS AFTER SETTING THE PARKING BRAKE. PARKING BRAKE DOES NOT HOLD ADEQUATELY AFTER PROPER ADJUSTMENT OF SLACK ADJUSTERS. I HAVE NO WAY TO TEST THE HOLDING POWER OF THE PARKING BRAKE, HOWEVER WITH THE TRANSMISSION IN DRIVE AND ENGINE SET AT HIGH IDLE (APPROXIMATELY 1,000 RPM) THE BRAKES WILL NOT HOLD THE COACH FROM MOVEMENT. *NM
Source: NHTSA WEB SITE -
2006 MONACO COACH SIGNATURE- BRIGHTON, CO
MOTOR COACH REAR AXLES (2) WELDED INCORRECT, -0.48 THRUST ANGLE & 0.30 SCRUB ANGLE ON AXLE #1. TOE @ -0.34 DEGREES & 0.44 DEGREES FROM FACTORY/DEALER. FRONT AXLE ALIGNMENT "OVERADJUSTED" TO OVERCOME EXTREME REAR AXLE OFFSET. (ALIGNMENT SHOP STATES FACTORY WELDING "JIG" IS OFF AND MUST BE OTHER COACHS WITH SAME UNSAFE HANDELING PROBLEMS!!) WINDSHIELD WIPERS DID NOT WORK. WINDSHIELD WIPER ARM BENT & WON'T MAKE CONTACT WITH GLASS. WINDSHIELD WASHER NOZZLES EMIT INTERMITTENT STREAMS...NO COVERAGE. DRIVER SHOULDER BELT BINDS INSIDE REAR CUSHION & WON'T EXTEND NOR RETRACT. ACCELERATOR/BRAKE PEDAL POSITION CAUSES FOOT TO CATCH WHEN SWITCHING QUICKLY FROM ACCERLERATOR TO BRAKE....VERY DANGEROUS! HORN DID NOT WORK. WINDSHIELD DEFROSTERS WOULD NOT CLEAR WINDSHIELD...ICED OVER...NO REAR VISION POSSILBE. DOOR DEADBOLT INOPERATIVE SUNVISORS COVER ONLY 50-60% OF WINDSHIELD AREA. HEADLIGHT (LEFT) @ 30 DEGREES TO HORIZONTAL. EXTREMELY LOW TIRE PRESSURE @ REAR....76 TO 95 # ON 47,000# COACH, & DELIVERED WITH 2500 MILES DRIVEN BY FACTORY/DEALER. COACH PORPOSES VIOLENTLY & UNCONTROLLABLY THRUSTS RIGHT OR LEFT 1-2'. SIDE REAR VIEW CAMERAS NOT USABLE AFTER DARK. I REFUSED TO ACCEPT OR PAY FOR COACH UNDER A UCC REVOCATION OF ACCEPTANCE. FACTORY (MONACO COACH) PICKED-UP COACH 9 MONTHS LATER FOR RE-BUILDING. DEALER REPOSSESSED FROM FACTORY AND SOLD AT AUCTION.
Source: NHTSA WEB SITE -
2005 MONACO COACH FIFTH WHEEL TRAILER- FREMONT, WI
DT*: THE CONTACT STATED WHILE TRAVELING 60 MPH, THE REAR PASSENGER HUB CAP FELL OFF ON TWO OCCASIONS. THE MOTOR HOME WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE HUB CAP. ON 10/18/06, THE REAR PASSENGER HUB CAP FELL OFF A SECOND TIME. THE MANUFACTURER WOULD NOT REPLACE HUB CAP. THIS IS A 2005 MONACO, MODEL: LAPALMA. CHASSIS MANUFACTURER WAS WORKHORSE. UPDATED 12/01/06. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MONACO COACH LAPALMA- LIVINGSTON, TX
CONSUMER COMPLAINT CONCERNING THE MONACO LAPALMA COACH BRAKE FAILURE. *TS ON 11/5/04 A BRAKE RECALL WAS PERFORMED ON THE VEHICLE, RECALL NUMBER 50401-C, MILEAGE 25037. INCLUDED IN THIS REPAIR WAS THE REPLACEMENT OF THE CALIPER PINS. ALMOST TWO YEARS LATER, MILEAGE 33919, THE VEHILCE WAS TAKEN TO THE DEALER FOR SERVICE. THIS TIME THE CONSUMR WAS ADVISED THAT THE FRONT ROTORS AND PADS NEEDED TO BE REPLACED DUE TO HEAT CRACKS. THE CONSUMER WAS ALSO TOLD THAT THE DAMAGE THAT OCCUED WAS DUE TO THE CALIPERS BINDING ON THE PINS AND NOT RUNNING FREE. THE CONSUMER BELIEVES THAT EITHER THE RECALL WORK WAS NOT DONE PROPERLY WITH PROPER LUBRICATION OF THE NEW PINS OR THAT THERE STILL EXIST A DESIGN DEFECT THAT NEEDS TO BE CORRECTED. *NM
Source: CONSUMER LETTER